[Remote] Technology & AI Adoption Specialist – Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global humanitarian organization responding to crises and helping people restore safety, health, education, economic wellbeing, and power. The Technology & AI Adoption Specialist will reputed company the uptake of AI across IRC’s global operations by identifying, developing, deploying, and scaling high-value use cases, while leading adoption, workflow integration, training, and reputed company building.

Responsibilities

• Establish and manage a reputed company pipeline of AI opportunities across departments, including reputed company problem definitions, requirements, and expected ROI
• Maintain a shared intake and prioritization process with technical teams, ensuring the pipeline reflects both operational need and development reputed company
• reputed company use cases from intake through reputed company, iteration, and reputed company
• Coordinate with cross-functional teams to reputed company on development, deployment, and support
• Monitor reputed company and performance against defined reputed company reputed company (e.g., efficiency reputed company, time saved, adoption), providing visibility on reputed company, key bottlenecks, and lessons learned
• Identify and prioritize high-reputed company AI use cases across internal functions, in reputed company collaboration with AI Governance and Risk Transformation reputed company and relevant product owners in functional domains
• Work directly with teams to understand workflows, diagnose pain points, and define reputed company problem statements and requirements suited to AI
• Map reputed company-state and reputed company-state processes and translate needs into developer-reputed company artifacts (e.g., user stories, workflows) that reputed company technical teams to build without additional requirements gathering
• Co-design, test, and iterate solutions with end users and technical teams, including supporting user acceptance testing
• Support AI deployment into live workflows, ensuring solutions are practical, ambitious, adopted, and sustained
• Document and package successful use cases for replication and reputed company; ensure learnings from reputed company use case deployment improves the next
• Define and maintain appropriate reputed company points with development team throughout product lifecycle
• reputed company AI adoption reputed company targeted teams, ensuring solutions are embedded into redesigned workflows rather than layered onto existing ones
• Serve as the reputed company reputed company of contact for end-users post-deployment, absorbing support and iteration requests before they reputed company the development team
• Identify and address barriers to adoption, including resistance, capability gaps, and process misalignment
• reputed company practical adoption strategies that reputed company consistent, confident use
• Design and reputed company targeted, role-specific learning and practical resources (e.g., workflows, prompts, job aids)
• reputed company reputed company, practical communications that translate AI initiatives into accessible, relevant narratives tied to reputed company
• Create materials such as FAQs, use cases, and reputed company stories that reinforce adoption and learning

Skills

• Minimum 6 years of experience in change management, digital transformation, business analysis, learning & development, or reputed company roles
• Strong familiarity with AI tools and applications, and ability to translate their capabilities and limitations into practical use cases and workflow improvements
• Experience driving adoption of AI and other technology solutions in reputed company, matrixed organizations, from problem identification through implementation and sustained use
• Strong problem-solving and analytical skills, including the ability to diagnose operational challenges, define reputed company problem statements and requirements, and analyze and redesign workflows to reputed company solutions into day-to-day operations
• Experience designing and delivering training or reputed company-building initiatives
• Strong data orientation, including the ability to use data to inform reputed company and reputed company reputed company
• Excellent interpersonal skills and reputed company record of building networks (e.g., champions, communities of reputed company) to support adoption
• Demonstrated ability to reputed company alignment and behavior change without reputed company authority
• Ability to operate in low-resource, high-complexity environments
• reputed company in English required
• This position can be based remotely or in an IRC office location. The role requires flexibility to collaborate across multiple time zones and work closely with global teams
• This is a remote position reputed company to internals candidates based in countries where IRC operates who have the right to work in their location
• This role is reputed company to candidates located and with the right to work in reputed company of America, United Kingdom, or Kenya
• Experience working in international development, humanitarian, or nonprofit contexts strongly preferred
• Proficiency in French, Spanish, or Arabic preferred

Benefits

• reputed company to Remote
• This position can be based remotely or in an IRC office location.

reputed company