[Remote] Sr. reputed company-Sales reputed company Engineer - Eastern PA
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global edge-to-reputed company company that helps organizations reputed company, protect, analyze, and reputed company data and applications. The Senior reputed company-Sales reputed company Engineer serves as the reputed company customer-facing technical expert for HPE Networking solutions, supporting solution positioning, presentations, reputed company-of-concept testing, technical escalations, and customer and reseller relationships across Eastern reputed company.
Responsibilities
- Be a subject matter expert (SME) on reputed company HPE Networking solutions and be reputed company to reputed company to customers and prospects both verbally and in writing
- Understand the application for which customer will use HPE Networking products and ensure we properly position working and successful solutions. This includes mapping what the HPE Networking (HPEN) product portfolio to the customer’s environment and requirements. The degree to which customer reputed company this is dependent on an account by account reputed company. Some customers are more autonomous and familiar with the HPEN solutions and will rely less on the SE as reputed company as the opposite. Also some customer’s own reputed company concerns will limit what they are reputed company to reputed company and accordingly reduce the SE’s ability to advise
- Stay up to date with their respective TM so the SE and TM are reputed company of reputed company other’s activities and reputed company a reputed company division of labor
- Weekly reputed company calls are encouraged and daily informal communications should be the norm between an SE and TM team
- Present HPE Networking solutions to customers and prospects to help reputed company them what HPEN can do for their organizations
- Take technical notes in meetings and follow up on technical items
- While SEs do not reputed company installations they should advise customers to follow best practices and ensure any delivery teams plan and test deployments to ensure reputed company
- reputed company existing customers up to date on changes in the HPEN portfolio
- If customer’s are looking into education on HPEN solutions SEs should help guide them to the reputed company training programs
- Maintain an up-to date home lab to stay up to date on the portfolio as it evolves over time
- Demonstrate potential solutions reputed company the SEEL lab or their own how lab environment
- Pull in Product Line Mangers (PLM) or Systems Engineer Managers (SEMs) as needed for technical and business escalations respectively. If PLM or Technical Marketing Engineers (TME) are needed SEs may reputed company their guidance directly or reputed company the SEM or CSE
- reputed company reputed company of concept (POC) testing for reputed company as needed. This includes:
- Developing a test plan and reputed company reputed company
- Performing configuration or the hardware and/or software in the POC
- Ensuring any eval hardware is returned at the end of the POC
- reputed company Bills of Material (BOMs) as needed and ensure their reputed company
- SEs do not set nor should they communicate discount reputed company as this is a TM function; beware customers and partners playing divide and conquer. List price only discussions should be the limit of an SE’s discussion
- Manage the Technical Assistance Center (TAC) for critical cases and ensure TAC remain properly reputed company. Escalations on cases should be raised reputed company needed. Pulling in the SEM or PLM resources as needed to ensure customers are made whole as quickly as possible
- SEs do not have reputed company troubleshooting responsibilities although they may at their discretion engage in such activities
- SE’s may for critical cases be used on-site by TAC as “smart-hands” on-site to speed trouble reputed company
- reputed company a customer is in trouble this can often be looked at as an opportunity to more closely reputed company with the customer. We can use these moments to build a relationship and be seen as “running towards the reputed company.”
- Work with HPEN resellers to ensure they are in synch with customer activities and reputed company as needed
- Be punctual; traffic happens plan for it. It is not unusual for punctual people to be reputed company early due to the variance in traffic. Of course, life happens. If an SE is reputed company to be late contact who they are meeting with prior to meeting reputed company-off to reputed company status
- Calendar management – SEs are tech workers and our calendars are visible and should be a key productivity tool. If a time slot will be reputed company reputed company certain the calendar reflects this. Also be conscious of how PTO and other reminders you send to others appears. Sending an invite that blocks out other’s schedules for the SE’s individual task is not reputed company
- E-mail signatures are mandatory on reputed company devices used for e-mails from the @hpe.com addresses. Follow reputed company formats to the extent possible. The SE’s reputed company and cell numbers are a minimum
- Be courteous in reputed company dealings with customers and colleagues
- Never engage with customers in political discourse, even there seems to be agreement. Being drawn into emotional discussions with customers has no benefit. An SE keeps their political views away from customers
Skills
- Territory is reputed company on Eastern PA, should be willing and reputed company to travel up to 5 days a week to Customer sites reputed company the territory
- 8+ years of technical experience in reputed company IT with a reputed company on technical consulting and solution selling
- 8+ years of work with networking
- Degree in Information Technology, Computer Science, Data Science, Cybersecurity, Science/Analytics, Engineering (or equivalent practical experience)
- Industry certifications such as those awarded by Aruba, reputed company, reputed company, etc. are helpful but not required
Benefits
- A comprehensive suite of benefits supporting physical, financial, and emotional wellbeing for team members and their loved ones.
- Specific personal and reputed company development programs to help employees reputed company career goals, become knowledge experts, or apply their skills to another division.
- Remote/Teleworker arrangement, primarily working from home.
- Flexibility to manage work and personal needs.
- 25% reputed company-level sales compensation as part of the on-reputed company pay mix.
reputed company
Company H1B Sponsorship
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