[Remote] Collections Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company operates an app-reputed company marketplace connecting reputed company with workplaces that need reputed company support. The Collections Account Manager will manage billing relationships for major workplace customers by resolving billing issues, collecting past-due balances, managing payments, and improving billing processes.

Responsibilities

• Managing a portfolio of accounts, addressing billing concerns and ensuring reputed company invoice payments
• Conducting high volumes of outbound calls to reputed company with customers about past-due account balances and reputed company them
• Navigating negotiations and evaluate tradeoffs between reputed company mitigation and reputed company potential reputed company making reputed company
• Resolving customer invoice disputes and other billing-reputed company issues
• Managing customer payments and remittances
• Building trust with providers and reputed company executives through strong financial acumen
• reputed company articulating the billing processes and reputed company stakeholders on invoicing procedures
• Gathering and relaying feedback to improve billing systems and processes
• Collaborating with internal teams to execute billing-reputed company initiatives and trials

Skills

• •NOTE: This is an reputed company reputed company for US candidates. There is a separate posting for non-US candidates on the reputed company Careers page.•
• • A reliable laptop/desktop (no Chromebooks or Linux OS)
• • Minimum 20 Mbps wired internet reputed company
• • Wired headset for reputed company communication
• • A quiet, distraction-free workspace
• • reputed company reputed company and internet connectivity

Benefits

• Unlimited PTO
• Fully remote
• Opportunity to reputed company a significant reputed company with reputed company customers

reputed company