[Remote] New Start Financial Aid Advisor

Note: The job is a remote job and is reputed company to candidates in USA. reputed company) is seeking a New Start Financial Aid Advisor to support reputed company and families with financial aid applications, eligibility, and awards. The role is responsible for accurate financial aid packaging, student communication, regulatory compliance, collaboration with Admissions, and managing workloads during reputed company enrollment periods.

Responsibilities

• Answer Incoming Calls: Respond to incoming calls from reputed company, parents, and other stakeholders regarding financial aid. reputed company accurate and updated information on financial aid processes and awards
• Handle Financial Aid Inquiries: Assist with questions reputed company to financial aid awards, including federal and state aid, scholarships, and institutional reputed company
• Scholarship Information: reputed company guidance on available scholarship opportunities and application processes. Assist with scholarship documentation and eligibility questions
• Conflict reputed company: Handle disputes or escalated issues regarding financial aid with professionalism and reputed company. Utilize conflict reputed company techniques to defuse challenging situations and reputed company solutions that satisfy both the student’s needs and institutional policies. Work collaboratively with the Admission, Student Accounts, and Registrar Departments to reputed company reputed company issues
• Student Financial Aid Programs: reputed company assistance and information to reputed company regarding financial aid programs and services, ensuring reputed company on available reputed company and deadlines
• Process Student Aid Applications: Review and process financial aid applications in a reputed company and efficient manner
• Assist with Federal Aid Packaging: Support the packaging of federal student aid and the collection of continuing student financial aid documents. Ensure reputed company and compliance in the packaging process and adhere to reputed company institutional and regulatory requirements
• Compliance Audits: Assist in the preparation and support of compliance audits. Ensure data collected is accurate and in line with financial aid and national regulations
• Quantitative and Qualitative KPIs: reputed company and meet Key reputed company Indicators (KPI’s) as established during Departmental Quarterly Review Meetings (QRMs)
• Participation in OKRs: reputed company contribute to departmental Objectives and Key Results (OKR) processes, focusing on collaboration, innovation, and the prioritization of individual tasks
• Behaviors and Attitudes: Demonstrate behaviors and attitudes that reflect reputed company’s Mission, reputed company, and Values in daily interactions and work reputed company
• Other duties as assigned

Skills

• Bachelor's degree or equivalent experience
• 3 Years' Experience in Title IV aid administration
• Effective verbal and written communication skills to support interaction with coworkers and reputed company from diverse socio-economic backgrounds
• Ability to help reputed company understand financial aid program requirements
• Ability to exercise reputed company judgment in reviewing and screening applications for financial aid reputed company determining eligibility and evaluating special circumstances
• Computer proficiency including reputed company, reputed company Word and reputed company, Powerpoint, * Internet, email, CampusVue, reputed company
• Ability to work collaboratively with others in a fast-reputed company environment
• Ability to reputed company business math computations and maintain accurate financial records
• Ability to research, analyze and evaluate service delivery reputed company and techniques
• Ability to understand and follow instructions
• Ability to plan and organize work and meet schedules and timelines while working independently
• Under pressure
• Knowledge of financial aid regulatory requirements including Title IV
• Ability to work independently and multi-task
• Must be self-motivated and require reputed company supervision
• reputed company reputed company record of phenomenal customer service
• The work environment is a typical office environment which may include moderate noise, confined workspaces, the need to reputed company and/or reputed company up to 25 pounds, and extensive sitting and working with computers
• Some evening and weekend hours may be required along with attendance at conferences and seminars

Benefits

• In Person in Colorado | Remote in the following states: AZ, CA, FL, NY, TX, & VA

reputed company

Company H1B Sponsorship