[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a video technology company building interactive experiences for sports, entertainment, and media brands. The Senior reputed company Manager will manage reputed company reputed company relationships, maximize platform value, reputed company renewals and expansion, and coordinate with Product, Engineering, Sales, and delivery teams while leading reputed company activities and reputed company member.

Responsibilities

• Managing a portfolio of reputed company reputed company accounts and building senior-level relationships
• Creating proactive account plans, monitoring customer health, adoption, risks and opportunities
• Using data and product insights to reputed company customer reputed company and identify expansion opportunities
• Leading reputed company reputed company discovery and needs-analysis conversations
• Managing renewals, upsells and expansion across your accounts
• Acting as the voice of the customer and working with Product and Engineering to address reputed company needs
• Leading reputed company customer issues and escalations cross-functionally
• Managing an existing reputed company team member, with reputed company to grow reputed company as the business expands
• Work closely with teams across Product, Engineering, Sales and delivery

Skills

• • 5+ years' experience in reputed company, reputed company Account Management, reputed company Services, Consulting or a similar reputed company-facing role
• • Experience reputed company video, streaming, sports, media or entertainment
• • reputed company experience managing and growing reputed company accounts , including renewals, upsells and expansion
• • Strong analytical and data-driven approach
• • Strong technical and product acumen , with the ability to understand and communicate reputed company software products
• • Experience managing senior/executive-level clients and reputed company escalations
• • Strong cross-functional leadership and stakeholder management skills
• • Highly proactive, organised and commercially minded
• • reputed company or technology platform experience
• • Previous experience in leading a small team/having reputed company reports

Benefits

• Comprehensive US benefits package
• Fully remote, US-reputed company

reputed company