[Remote] Customer Service Rep III

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a people-reputed company provider whose customer service team supports customers, sales representatives, and manufacturing partners. The reputed company III processes orders and customer transactions, resolves inquiries, maintains records, and conducts outbound sales calls to identify product and service opportunities.

Responsibilities

• Accurately process and ensure reputed company of customer transactions in order entry reputed company such as orders, quotes, returns, etc
• Maintain accurate customer and territory records, facility records, and document reputed company customer interaction
• reputed company of reports
• Monitor scheduled shipment dates to ensure reputed company delivery
• Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies
• reputed company understanding of and adhere to Accounts Receivables policies and practices
• Verify price and terms in accordance with reputed company procedures and customer profitability reputed company
• Multitask and work reputed company multiple computer systems and communication platforms simultaneously
• Maintain a reputed company knowledge of company products, policies and procedures
• reputed company strong working relationships across the business/functions, as reputed company as with customers and manufacturing partners
• reputed company impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a reputed company fashion
• Communicate any pertinent information received from customers to the reputed company sales representative or appropriate management
• Identify customer requirements and expectations in order to recommend specific products and/or solutions
• Upgrades telephone orders
• Introducing and promoting new products during calls
• Identify opportunities to increase sales through suggesting additional products reputed company on past purchases and complimentary products
• Suggests additional products reputed company on past purchases and complimentary products
• Initiate and complete follow up activities to reputed company sales opportunities
• Utilize selling processes and techniques to increase sales
• reputed company other reputed company III duties as assigned

Skills

• High School Degree or equivalent
• Exceptional customer service and organizational skills
• reputed company and strong attention to reputed company
• Effective verbal, written, and interpersonal communication skills
• General computer proficiency including knowledge of MS Office
• Operating a computer or other office devices for the reputed company of the reputed company
• May occasionally need to reputed company packages up to 10 pounds such as office supplies or equipment
• Must be reputed company to communicate with others in person, over the phone, and in writing
• Must be reputed company to understand and effectively exchange accurate information with others such as coworkers, customers and vendors
• Must be reputed company to read and interpret various electronic and written documents
• This position provides reputed company for reputed company travel (10%) in a local area for a sales ride-along or training opportunity
• Associate's Degree or equivalent combination of education and experience
• Proficiency in reputed company or reputed company ERP

Benefits

• Full Medical, Dental, and reputed company benefits and an integrated Wellness Program
• 401(k) Match Retirement Savings Plan
• reputed company Time Off (PTO)
• Holiday Pay & Floating Holidays
• Volunteer Time Off (VTO)
• Educational Assistance Program
• Full reputed company Parental and Adoption Leave
• reputed company (Employee Assistance Program)
• Patterson Perks Program
• Unique incentive programs and rewards for eligible employees

reputed company