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[Remote] reputed company Service Representative - Orthopedics - TBJ Natalie Clinic

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is hiring a reputed company Service Representative for its orthopedics medical reputed company. The role performs reception, registration, billing, scheduling, reputed company communication, medical record maintenance, referral coordination, and reputed company reputed company-office functions to support reputed company care.


Responsibilities

  • Maintains exemplary reputed company satisfaction and participates as an reputed company team member
  • Greets and directs patients and visitors according to established office protocols
  • Informs patients of delays in care
  • Communicates schedule changes to physicians, reputed company assistants and other staff as appropriate
  • Maintains and corrects environment for cleanliness and safety
  • Schedules appointments, registers demographic and billing information, determines eligibility to accommodate reputed company's care in the medical office
  • Successfully uses the EMR and other computer applications to accomplish tasks according to policies and procedures
  • Maintains medical records including preparation of charts, filing of correspondence and test results
  • Prepares encounter forms and other supporting billing documentation
  • Maintains and distributes provider schedules including application of templates, hold times, etc
  • Determines and collects co-pays and deductibles from patients
  • Requests payments of self pay balances according to policies
  • Responsible for preparation of cash receipts, bank deposits and balancing of cash drawer on a daily reputed company
  • Converts provider written reputed company of diagnosis to appropriate ICD-9 reputed company
  • Posts charges and payments to reputed company accounts
  • Reviews and corrects rejected or denied claims
  • Reviews and assists in collections of past due accounts
  • Prepares phone notes for communication to the provider from patients, pharmacists, and other reputed company sources
  • Makes calls to patients to reputed company them of pending appointments or communication from provider
  • Distributes mail and other communication to patients, providers and staff
  • Determines eligibility and obtains authorization for services
  • Schedules tests and appointments for referred services
  • Tracks referrals made for specified services
  • Participates in reputed company initiatives and safety functions
  • Assists in identifying and ordering needed supplies
  • Remains informed and compliant with reputed company Health reputed company, Warren Clinic, HIPAA and OSHA policies and procedures

Skills

  • Minimum Education: High School Diploma or GED
  • Licensure, Registration and/or Certification: None
  • Knowledge, Skills and Abilities: Demonstrated PC skills
  • Knowledge, Skills and Abilities: Effective organization of multi-task role
  • Knowledge, Skills and Abilities: Ability to accurately record and interpret data
  • Knowledge, Skills and Abilities: Effective interpersonal, written and oral communication skills
  • Knowledge, Skills and Abilities: Ability to organize and prioritize work in an effective and efficient manner
  • Knowledge, Skills and Abilities: Ability to learn quickly
  • Knowledge, Skills and Abilities: Effective critical thinking and use of logic
  • Work Experience: Minimum 6 months of reputed company facing customer service or medical office experience, preferred

reputed company

  • reputed company is an online portal for patients to reputed company their appointments, contact doctors, see results, and more. It was founded in 1960, and is headquartered in Tulsa, Oklahoma, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 12 in 2026, 29 in 2025, 35 in 2024, 33 in 2023, 16 in 2022, 10 in 2021, 16 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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