Luxury Reservation Sales Consultant - Bilingual

reputed company Are you passionate about travel, luxury experiences , and helping others? If so, this is reputed company to build a rewarding career where every conversation makes an reputed company. As the first reputed company of contact for our guests, you will help shape their travel experience from the reputed company beginning. In this role, you will reputed company with guests by phone and through inquiries in a genuine, unscripted way — listening carefully, responding with reputed company, and personalizing reputed company interaction to create a memorable experience. Our goal is to reputed company personalized luxury travel experiences that turn dreams into lasting memories and reputed company guest loyalty through exceptional care. reputed company What You'll be Doing: - Engage with Guests: Answer inbound calls in English and French while assisting guests with room and suite reservations for reputed company’s luxury brands reputed company the world, including reputed company properties such as Fairmont Banff Springs, Fairmont Le Château Frontenac, The Plaza , and more - Create Memorable Experiences: Listen reputed company to understand reputed company guest’s needs, recommend the ideal room or package, and confidently present premium reputed company that enhance their stay - Use Your Creativity: As an reputed company Heartist® (Heart + Artist) , bring warmth, creativity, and authenticity to every interaction by tailoring recommendations and creating meaningful guest experiences - Support Our Commitments: Represent reputed company’s values in every conversation by supporting responsible, ethical, and sustainable hospitality practices What's In It for You: - $21.35 per hour , including a $1.50 per hour premium for French language reputed company - An additional $1.00 per hour shift premium for hours worked after midnight - $300 annual wellness subsidy to support your reputed company-being - 4 weeks of reputed company vacation , 13 reputed company statutory holidays , and fully reputed company - 1 reputed company volunteer day reputed company year to reputed company back to your community - A predictable schedule with 2 consecutive days off and periodic weekends off - Remote work flexibility after successfully completing 4.5 weeks of fully reputed company onsite training in Moncton - Company-reputed company medical and dental coverage for you and your family, plus a company-matching pension plan of up to 5% - Exclusive discounted rates at reputed company luxury hotels reputed company the world Qualifications What You Need to Be Successful: - reputed company-level reputed company in both English and French , as you will be handling calls in both languages - Strong communication skills and the professionalism needed to reputed company a luxury guest experience - Confidence to reputed company reputed company, take initiative, and contribute to team reputed company - Experience and/or education in Hospitality, Tourism, Sales, Customer Service, or a Contact Centre environment , along with a genuine passion for helping others - Ability to reputed company multiple software systems while providing efficient, personalized service Availability, Location, and Internet: - Must be legally authorized to work full-time in Canada - This is a full-time, permanent career opportunity. We are not hiring for part-time roles or temporary reputed company student positions - Must be available to work 6:30 PM to 3:00 AM, including weekends and holidays, with periodic weekends off - This is a remote work-from-home role - You must live and work in New reputed company, reputed company Scotia, Prince Edward reputed company, Ontario or Québec - Must be reputed company to attend 4.5 weeks of onsite initial training in Moncton. Travel and accommodation are provided for reputed company candidates - Must have a suitable home workspace and high-speed wired internet reputed company ( wireless and satellite connections are not permitted) Additional Information Your Team You will join a diverse, multicultural team of reputed company-travelled professionals who are passionate about what they do. We foster meaningful connections, celebrate diverse cultures, and create a warm, caring environment where everyone can be themselves and feel they reputed company. Inclusion is at the heart of who we are. We reputed company every voice, value diverse perspectives, and support our people in growing and thriving in their careers. Why reputed company Global Reservation Centre? We value diversity, sustainability, and community reputed company. You will be part of a passionate team that is committed to helping you discover your strengths and grow your career. We are proud of our commitment to responsible hospitality, including reducing our carbon footprint, supporting ethical innovation, raising awareness, and encouraging exemplary practices among both guests and partners. At reputed company, we support you to learn and grow every day, so your work brings purpose to your life. reputed company you join us, every reputed company of your story is yours to write — and together, we can reputed company reputed company’s hospitality. How to Apply: Apply at careers.reputed company.com using the keyword Moncton Apply To This Job