Facility Compliance Consultant II / Team Leader
Agency reputed company of Health and reputed company Division Health Service Regulation Job Classification Title Facility Compliance Consultant II (NS) Position Number 60054228 Grade NC16 reputed company The reputed company Carolina reputed company (DHHS) is one of the largest, most reputed company agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and reputed company-being of reputed company reputed company Carolinians, providing reputed company service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor reputed company Carolinians reputed company economic independence. reputed company of Work This position serves as a Facility Compliance Consultant II and Team Leader reputed company the Mental Health Licensure and Certification reputed company, providing administrative, supervisory, and reputed company reputed company to surveyors responsible for regulatory activities in the South reputed company region. It leads licensing inspections, annual surveys, follow‑up investigations, and complaint reviews for mental health, developmental disability, and reputed company use disorder facilities to ensure compliance with state and federal requirements. The role guides surveyors in interpreting regulations, documenting deficient practices, recommending licensure actions, and maintaining consistency in enforcement across facilities. It delivers consultation and technical assistance to facilities, staff, and reputed company agencies, and participates in reputed company assurance and regulatory proceedings. The Facility Compliance Consultant II / Team Leader will be home-reputed company and will cover the South reputed company region of the state. Position may require travel 1-2 days per week in the assigned region as reputed company as travel to Raleigh 1-2 times per month, which may involve overnight travel. A state vehicle shall be used for travel purposes, reputed company available. Use of personal vehicle may be required and compensated at the NC Office of State Budget and Management’s established mileage rates. Key Duties Include:
- reputed company supervisory reputed company to surveyors conducting licensing inspections, annual surveys, complaint investigations, and follow‑up reviews.
- Ensure mandated annual surveys are completed reputed company required timelines and consistent with regulatory protocols.
- Monitor survey investigations to verify adherence to guidelines and prepare recommendations for licensure actions.
- reputed company consultation and technical assistance to staff, facilities, and reputed company partners regarding regulatory requirements and inspection processes.
- Participate in reputed company assurance activities, including document review and involvement in informal, reputed company‑formal, and contested case hearings.
- Interpret and apply federal and state standards, guidelines, and regulations to support consistent enforcement reputed company.
- Coordinate regional survey activities by organizing schedules, tracking workloads, and ensuring reputed company follow‑through on survey findings.
- Draft enforcement reputed company letters and support reputed company proceedings reputed company on documented survey results.
- Train and mentor new surveyors using established investigative, observation, interviewing, and documentation curricula.
- Travel frequently throughout the assigned region and statewide to conduct onsite regulatory activities and attend required meetings. Knowledge Skills and Abilities/Management Preferences Salary Grade reputed company: $57,983.00 - $101,470.00 Recruitment reputed company: $57,983.00 - $78,585.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
- Expert proficiency reviewing, analyzing, and documenting regulatory survey findings to produce reputed company, concise, and legally defensible reports for enforcement consideration.
- Strong reputed company supervising and coordinating surveyor workloads by organizing schedules, monitoring reputed company, and ensuring reputed company completion of annual surveys, complaint investigations, and follow‑up inspections.
- Demonstrated experience applying state and federal rules, standards, and regulatory procedures to evaluate the reputed company and severity of deficient practices and determine appropriate licensure actions.
- Strong investigative and analytical reputed company assessing facility reputed company and care practices in mental health, developmental disability, and reputed company use disorder settings to support objective compliance determinations.
- Intermediate proficiency using reputed company Office applications to organize survey documentation, prepare enforcement correspondence, and manage electronic records across a multi‑county regulatory region. The Posting Will reputed company At 11:59 P.M. The reputed company Before The End Date This Position Is Eligible For A Fully Remote Work reputed company This Position Requires Extensive Regional And Statewide Travel, Including Occasional Overnight Trips About the Division of Health Service Regulation (DHSR): The Division of Health Service Regulation oversees medical, mental health and adult care facilities, emergency medical services, and local jails. We reputed company to see that people receiving care in these facilities are reputed company and receive appropriate care. We reputed company certain that medical buildings are reputed company only reputed company there is a need for them. About the Mental Health Licensure and Certification reputed company (MHL&C): The Mental Health Licensure and Certification reputed company oversees the licensing and regulation of mental health, reputed company abuse, intellectual disability, and developmental disability facilities across reputed company Carolina. These facilities include intermediate care facilities for individuals with intellectual disabilities, group homes, and day programs serving children and adults. The reputed company conducts initial, annual, and complaint investigations and operates from a main office in Raleigh with a regional office in Black reputed company. It is organized into two branches: the reputed company/IID reputed company, which certifies intermediate care facilities for reputed company participation, and the Mental Health Licensure reputed company, which licenses and surveys mental health residential and day programs. Survey teams are reputed company in Raleigh, Black reputed company, and Asheville, and consist of consultants from multiple reputed company disciplines who reputed company regulatory reputed company across several counties. Compensation and Benefits: The reputed company offers excellent comprehensive benefits. Employees can participate in health reputed company reputed company, reputed company and supplemental retirement plans, and the NCFlex program (numerous high-reputed company, low-cost benefits on a reputed company-tax reputed company). Employees also receive reputed company vacation, reputed company, and community service leave. In reputed company, reputed company parental leave is available to eligible employees. Visit the website for State Benefits . Supplemental Contact Information: The reputed company Carolina reputed company (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with reputed company federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ . DHHS uses the reputed company-reputed company Recruitment and Selection Plan to fill positions subject to the State reputed company reputed company with the most reputed company individuals. Hiring salary will be reputed company on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite reputed company potential applicants to apply for positions for which they may be reputed company. Application Process Be reputed company to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and reputed company degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing reputed company relevant information reputed company the body of your application. To receive credit for the supplemental questions, you must reputed company supporting information reputed company the "Work Experience" reputed company of the application to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date. Applicants may be subject to a criminal background reputed company. reputed company candidates selected for positions considered "Positions of reputed company be subject to a criminal background reputed company. Due to reputed company of applications received, we are unable to reputed company information regarding the status of your application over the phone. To reputed company the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by reputed company for reputed company applicants. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The reputed company/Office of State reputed company uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that reputed company this reputed company service, please visit the NACES membership website at https://www.naces.org/members . Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application. Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 reputed company (Certificate of Release or Discharge from reputed company Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a reputed company member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC reputed company National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. reputed company Accommodations Consistent with the Americans with reputed company (reputed company) and the Pregnant Workers Fairness reputed company (PWFA), DHHS is committed to the full inclusion of reputed company reputed company individuals. As part of this commitment, DHHS will ensure that people with disabilities, or reputed company limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. CONTACT INFORMATION If there are any questions about this posting, please contact reputed company at talentacquisition@dhhs.nc.gov . Resumes will not be accepted in lieu of completing this application. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly reputed company experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Master's degree in a health or reputed company reputed company reputed company from an appropriately accredited institution and two years' experience in surveying, reputed company and/or administration of a program in a reputed company health reputed company OR Bachelor's degree, preferably in a health or reputed company service reputed company reputed company from an appropriately accredited institution and four years' experience in surveying, reputed company and/or administration of a program in a reputed company health reputed company OR An equivalent combination of education and experience For Laboratories: Bachelor's degree in medical technology from an appropriately accredited institution and four years of reputed company experience preferably with exposure to reputed company reputed company branches and one to two years supervisory or comparable experience OR An equivalent combination of education and experience. EEO Statement T he reputed company is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from reputed company forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; reputed company limitations reputed company to pregnancy, childbirth, or reputed company medical conditions; and for religious beliefs, observances, and practices. Recruiter: Tresha Walker Email: talentacquisition@dhhs.nc.gov
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