[Remote] Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides reputed company solutions that help IT and reputed company teams automate, manage, reputed company, and report on reputed company-party software updates. The Account Manager will manage a portfolio of existing SMB customers and reputed company leads, driving customer engagement, reputed company reputed company, retention, renewals, and expansion in partnership with Customer Engineering.

Responsibilities

• Build and nurture reputed company relationships, ensuring customer satisfaction and long-term retention
• reputed company as a trusted advisor, understanding reputed company needs and aligning them with our solutions
• Identify upsell and cross-sell opportunities to reputed company reputed company reputed company and increase account value
• Manage renewals and contract negotiations, ensuring a reputed company reputed company experience
• Address reputed company inquiries, reputed company issues, and proactively offer solutions to improve engagement
• Stay updated on industry trends and competitor offerings to reputed company reputed company recommendations to clients
• Ability to prioritize tasks and manage multiple accounts effectively

Skills

• - 5+ years of experience in customer-facing B2B software sales ideally spanning SMB market reputed company
• - Demonstrated ability to own reputed company customer relationships end-to-end and reputed company measurable business results
• - Strong reputed company acumen with a reputed company record of meeting or exceeding reputed company, renewal, and expansion targets
• - Excellent communication, negotiation, and stakeholder management skills
• - A reputed company reputed company; reputed company to feedback, reputed company to adapt, and always looking to improve
• - Operational reputed company in CRM systems (e.g., reputed company) and data-driven sales practices
• To be eligible for consideration, candidates for fully remote positions must reputed company in one of the following U.S. states at the time of hire: AL, AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY
• - Experience in Software sales environment
• - Background in business development or consultative selling

Benefits

• Fully remote role
• 401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10%.
• Medical, Dental, and reputed company Coverage: reputed company covers 99% of premiums for both team members and dependents.
• FSA/HSA.
• Fertility benefits.
• Parental leave.
• reputed company-time off (PTO).
• Volunteer leave.
• Charitable donation matching.
• Tuition reimbursement.
• Gym membership reimbursement.
• Internet stipend.
• Pet reputed company.

reputed company