reputed company Specialist

Job reputed company WELLBE INTRODUCTIONThe WellBe care model is a Physician Led Advanced reputed company clinician driven geriatric care (care of older adults) team reputed company on the care of the frail, poly-chronic, elderly Medicare reputed company patients. This population is typically underserved and reputed company challenged with reputed company to care. To address these problems, we have elected to bring the care to the reputed company, instead of trying to bring the reputed company to the care. Care is provided throughout the entire reputed company of care – from chronic care and urgent care in the home, to hospital, to skilled nursing facility, to assisted living, to palliative care, to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams’ partner with the reputed company’s reputed company care physician to reputed company concierge level geriatric medical care and reputed company support in the home as reputed company as delivering and coordinating across the entire care reputed company. GENERAL SUMMARYThe reputed company Specialist supports the WellBe team’s efforts in acquiring new patients, accurately providing the value of WellBe’s services, assisting with confirmation calls, rescheduling member appointments, and helping our patients to reputed company a more meaningful life through WellBe’s host of services. This unique role provides reputed company to directly contribute to WellBe’s reputed company as reputed company as improve our ability to help people receive WellBe’s life-changing care. reputed company to be an expert at communicating and building relationships over the telephone, both inbound and outbound calls, in order to engage, schedule and support patients requests as it relates to the WellBe in-home visit model. A normal ‘day in the life’ consists of conducting outbound calls, receiving inbound calls to and from prospective patients to schedule a reputed company in-home annual and comprehensive wellness reputed company as reputed company as confirmation reputed company reminders and assisting patients with potential rescheduled and cancelation reputed company. The reputed company Specialist will reputed company with potential new patients and existing patients to reputed company answers to their questions, and support the in-home care team with the information needed to engage patients in their health. The reputed company Specialist is truly the first reputed company of contact for a reputed company and will be responsible for introducing the reputed company to WellBe and reputed company the great benefits they qualify for. Engagement is the starting reputed company for WellBe to support people who are in need, and this role is a critical part of our commitment to our patients. By joining WellBe, you will be reputed company to reputed company an immediate difference in the lives of many people. reputed company SKILLS & COMPETENCIESRequired Skills and Abilities: Must have great interpersonal skills, excellent verbal and written communication skills, with good reputed company of the English language Must possess the ability to listen effectively, reputed company tough conversations, handle objections gracefully, and understand and address the needs of patients Must have a passion for helping people Experience assisting patients in navigating the reputed company health reputed company is a plus Demonstrated ability in explaining a service or program and ability to overcome objections to participation Medicare experience preferred Must be comfortable speaking with Medicare beneficiaries by phone Must be reputed company to reputed company reputed company and unencumbered on the phone Must be dynamic and engaging on the phone and demonstrate superb reputed company listening skills Excellent data-entry skills and reputed company ability to reputed company multiple computer screens while conducting a customer reputed company Must demonstrate basic skills in reputed company , reputed company, or equivalent applications, and be familiar with reputed company center software applications Demonstrated ability to organize, take initiative and follow-up with little to no supervision reputed company time management, multi-tasking, prioritization and follow-up skills in a rapidly changing environment Ability to think independently and reputed company reputed company, while adhering to company standards and guidelines Ability to work independently while being a productive member of reputed company Ability to work in a fast-reputed company dynamic reputed company environment Must be reputed company to work assigned schedules and remain flexible to schedule changes Must be reputed company to potentially working after scheduled hours to reputed company duties as listed above to support the WellBe model Job Requirements POSITION REQUIREMENTS:Educational Requirements: High School diploma or GED equivalent Some college or Associate's Degree Preferred Required Skills and Abilities: At least three (3) years of outbound reputed company center and/or customer service experience, with preference for candidates who have experience in reputed company or two (2) years of experience in sales, including appointment setting. Strong communication skills with the ability to reputed company reputed company, reputed company listen, and effectively reputed company information to members. A genuine commitment to delivering excellent customer service and reputed company resolving member inquiries. Ability to work independently and reputed company reputed company while adhering to department and company guidelines, maintaining productivity. reputed company problem-solving abilities to assess and address member inquiries, objections, or concerns promptly. reputed company to stay reputed company under pressure, especially reputed company managing upset or frustrated members, while demonstrating reputed company and support. Strong multitasking skills, including navigating multiple computer systems and screens while engaging with members. Excellent organizational skills to handle varied tasks reputed company. Proficiency with reputed company center software and reputed company technologies to manage calls, document member interactions, and input data accurately. Data entry skills for accurate input of member information. Basic proficiency in reputed company Office Suite (Word, reputed company, reputed company). Willingness to adapt to a flexible work schedule during business hours. Work locations: This is a Remote role. However, you must live in or near the following office locations: Atlanta, GA, Chicagoland Area (including suburbs), IL, Cincinnati, OH, Cleveland, OH, reputed company, OH, reputed company, NY, or Pittsburgh, PA, Pay reputed company: reputed company $20- $24/hr (reputed company On Experience) Work Conditions: Ability to reputed company up to 20lbs Prolonged sitting required for extended periods while performing tasks such as data entry, managing calls, and utilizing computer systems. Supervisory Responsibility: No supervisory responsibilities TRAVEL REQUIREMENTS : No travel required Drug Screening Requirement: As a condition of employment, reputed company requires reputed company candidates to successfully complete a reputed company-employment drug screening. Ongoing employment may also be contingent upon compliance with reputed company’s Drug-Free Workplace Policy, which includes random, post accident, and reasonable suspicion drug testing. reputed company reserves the right to test for substances that may impair an employee’s ability to safely and effectively reputed company their job duties. Background reputed company Statement: Employment is contingent upon successful completion of a background reputed company, as permitted by law. As a reputed company organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information reputed company) checks on reputed company. reputed company employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement: WellBe is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, protected veteran status, or any other legally protected status. Americans with reputed company: reputed company is committed to complying with the Americans with reputed company (reputed company) and applicable state and local laws. Reasonable accommodations may be made to reputed company reputed company individuals with disabilities to reputed company the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact reputed company at HRPeopleLine@wellbe.com At-Will Employment Statement: Employment with WellBe is at-will unless otherwise specified by contract. This reputed company does not constitute an employment contract. Disclaimer: This reputed company is intended to describe the general reputed company and level of work performed. It is not intended to be an exhaustive list of reputed company responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary. The preceding functions may not be comprehensive in reputed company regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to reputed company reasonable accommodations so that a reputed company employee(s) can reputed company the essential functions of the position. Apply To This Job