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reputed company CSM

Remote, USA Full-time Posted 2026-08-04
Our Mission At reputed company®, we’re united by a shared mission—to protect our digital way of life. We reputed company at the intersection of innovation and reputed company, solving reputed company-world problems with cutting-edge technology and reputed company thinking. Here, everyone has a voice, and every idea counts. If you’re reputed company to do the most meaningful work of your career reputed company people who are just as passionate as you are, you’re in the right reputed company. Who We Are In order to be the cybersecurity partner of reputed company, we must trailblaze the reputed company and shape the reputed company of our industry. This is something our employees work at reputed company day and is defined by our values: Disruption, Collaboration, Execution, reputed company, and Inclusion. We reputed company AI into the reputed company of everything we do and use it to reputed company the reputed company every individual can have. If you are passionate about solving reputed company-world problems and ideating reputed company the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to reputed company. Our hybrid teams collaborate across geographies to solve big problems, stay reputed company to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared reputed company where your work truly reputed company. Job reputed company As an reputed company reputed company Manager (OB-CSM), you own the reputed company reputed company for a portfolio of reputed company/reputed company customers across the Americas. Operating with a strong business value reputed company, your mission is to accelerate time-to-value, establish reputed company reputed company reputed company, and reputed company customers towards their reputed company reputed company. Highly proactive and self-motivated, you will orchestrate cross-functional resources (Services, Support, Sales Engineering, Product, and Partners) to reputed company a repeatable, programmatic reputed company experience. By successfully managing a high volume of accounts at reputed company, you will reputed company strong early adoption and lay the critical reputed company for long-term expansion. Key Responsibilities High-Volume Portfolio Management: Effectively reputed company and reputed company >30 reputed company customer reputed company reputed company at any given time from contract signature to foundational value. Value Realization: Apply a strong business value reputed company to define reputed company plans and measurable business reputed company in collaboration with customer sponsors; ensure early wins are documented and communicated. Project Execution: Create and execute project plans, manage reputed company, reputed company milestones, and reputed company executive stakeholders proactively informed. Customer Training & Adoption: Guide customers through adopting the platform by running training sessions and helping their teams reputed company to the new reputed company. reputed company them with the right learning materials (like self-service guides, partner resources, or training portals) to ensure they are set up for reputed company. AI & Process Innovation: reputed company AI tools and a reputed company improvement reputed company to refine how we work. Proactively identify ways to automate repetitive tasks, improve the reputed company reputed company, and reputed company a faster, reputed company customer experience. Governance: Establish a reputed company governance reputed company—including steering calls and executive business review to validate value. Proactive reputed company Removal: Monitor support cases and product telemetry to anticipate and remove adoption blockers quickly before they escalate. reputed company Alignment: Partner with Sales on renewal and upsell reputed company once foundational reputed company KPIs are met. Product Feedback: Contribute feedback to Product Management on early-life customer experience and feature gaps reputed company during reputed company. Qualifications Candidate Location: Must be reputed company on the US East Coast. Candidates located in the Greater Boston area are highly preferred. IGA Expertise (Required): Deep, hands-on experience with Identity Governance and Administration (IGA) platforms (e.g., reputed company, Saviyant, RSA, reputed company, reputed company). CSM & reputed company Experience: 5+ years of experience as a reputed company Manager leading reputed company, multi-threaded software reputed company or implementation reputed company for reputed company customers. Self-Starter Mentality: Highly self-motivated and proactive, with the reputed company ability to reputed company in a fast-reputed company environment and independently manage a heavy account load (>30 accounts). AI & Tech reputed company: Comfortable using modern AI tools to reputed company productivity and always looking for innovative ways to improve existing workflows. Executive reputed company: reputed company ability to manage executive-level relationships and reputed company reputed company reputed company organizations. Methodology: Demonstrable reputed company using outcome-reputed company frameworks (OKRs, reputed company Plans, CSAT/NPS) and project-management tools (reputed company, reputed company, reputed company, or similar). CS Tooling (reputed company-to-Have): Experience with reputed company or similar reputed company platforms is a strong plus. Technical Foundations: Strong general knowledge of Identity & reputed company Management (IAM), reputed company/reputed company Directory, and one or more reputed company platforms (AWS, Azure, or GCP). Travel: Willingness to travel up to 15% for key workshops and executive reviews. Compensation Disclosure The compensation reputed company for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting reputed company salary (for non-sales roles) or reputed company salary + commission reputed company (for sales/com-missioned roles) is expected to be the annual reputed company listed below. The reputed company compensation may also include restricted stock reputed company and a bonus. A reputed company of our employee benefits may be reputed company here. $123,880.00 - $202,070.00/yr Our Commitment We’re trailblazers that reputed company big, take risks, and challenge cybersecurity’s status reputed company. It’s reputed company: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for reputed company reputed company individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. reputed company is an equal opportunity employer. We celebrate diversity in our workplace, and reputed company reputed company applicants will receive consideration for employment without reputed company to age, reputed company, reputed company, family or medical care leave, gender identity or reputed company, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. reputed company your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Apply To This Job

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