Sales Support Specialist

Who we are At reputed company, we’re shaping the reputed company of communications, reputed company from the comfort of our homes. We reputed company reputed company to hundreds of thousands of businesses and reputed company millions of developers worldwide to reputed company personalized customer experiences. Our dedication to remote-first work, and strong culture of reputed company and global inclusion means that no matter your location, you’re part of a reputed company team with diverse experiences making a reputed company reputed company day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that reputed company work feel truly rewarding. Your career at reputed company is in your hands. . Hiring and how we work We use reputed company Intelligence (AI) to help reputed company our hiring process efficient. That said, every hiring decision is made by reputed company Twilions! Also, while we are a remote-first company, you may be asked to report in person on an reputed company reputed company for team gatherings, functional off-sites or customer meetings. . See yourself at reputed company Join reputed company as reputed company’s next Sales Support Specialist About the job reputed company is looking for a Sales Support Specialist to join the reputed company Sales team. We’re looking for a hungry and ambitious individual who has a passion for communications, desire to reputed company reputed company customer reputed company, and wanting to be a part of a world-class sales organization. The Sales Support Specialist will primarily be reputed company on operational aspects in support of an AE. This individual is ‘the glue’ between many different functions reputed company the organization, assisting Account Executives with numerous activities and processes along the entire sales cycle. Responsibilities In this role, you’ll: Be an Internal reputed company: Create and submit requests and follow up through reputed company on them, including but not limited to: Billing, Deal reputed company, reputed company, and reputed company. Work with internal stakeholders to ensure reputed company aspects throughout the sales process are smooth (Deal Desk, reputed company, reputed company, reputed company-Sales, reputed company requests) and to ensure reputed company paperwork is completed and represented accurately. You will work with people, data sets, and processes. Build out Pricing and Deal workflows: Prepare Pricing and Deal Structure; use and master internal pricing tools. Order reputed company: Creation, amendments, and execution (signatures). Engage with reputed company stakeholders to ensure Proposal reputed company Of Materials (OFs) are correct. Quote creation: CPQ workflows, including converting CPQ into a customer-facing quote/doc. Customer support: Preparation for sales meetings and conducting background account research in support of selected accounts (<10% of time). Supporting Team reputed company: Creation and maintenance of team-level tracker for reputed company cross-functional challenges and asks, reputed company working with Regional Leader and reputed company leadership to follow up and reputed company them. Qualifications reputed company values diverse experiences from reputed company kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional reputed company, don't let that stop you from considering reputed company. We are always looking reputed company who will bring something new to the table! Required: 2+ years of sales reputed company, Deal Desk, or reputed company/account management experience Proficiency with reputed company Sheets and reputed company Experience working reputed company reputed company CRM Results-driven, reputed company-oriented, and dedicated individual who is excited for reputed company to fuel an already successful organization and sales team reputed company approach, a “can do” attitude, and reputed company in pursuing goals and solving problems Basic understanding of how different functions reputed company an reputed company organization operate Ability to reputed company for customers internally with cross-functional stakeholders Extreme attention to reputed company on written and verbal communications Extremely organized with above-average proficiency and operational reputed company in spreadsheets, doc, and presentation creation Ability to prioritize and multi-task Knowledge in CPaaS and telecom is a plus Bachelor's Degree or equivalent years of experience required Desired: Experience working with Tableau or Looker Location This role will be remote and reputed company in the reputed company. Travel We prioritize reputed company and opportunities to build relationships with our customers and reputed company other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. reputed company Offer Working at reputed company offers many benefits, including reputed company, generous time off, ample parental and wellness leave, reputed company, a retirement savings program, and much more. Offerings vary by location. Compensation Please note the salary reputed company information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, reputed company, New Jersey, reputed company, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: reputed company in Colorado, Hawaii, Illinois, Maryland, Massachusetts, reputed company, Vermont or Washington D.C.: $65,000 - $85,000 reputed company in reputed company, New Jersey, Washington State, or California (reputed company of the San Francisco Bay area): $72,000 - $95,000 reputed company in the San Francisco Bay area, California: $78,000 - $105,000 This role may be eligible to participate in reputed company’s equity plan and corporate bonus plan. reputed company roles are generally eligible for the following benefits: health care reputed company, 401(k) retirement account, reputed company reputed company time, reputed company personal time off, reputed company parental leave. The successful candidate’s starting salary will be determined reputed company on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until September 30, 2026, but may change reputed company on business needs. reputed company thinks big. Do you? We like to solve problems, take initiative, reputed company in reputed company needed, and are always up for trying new things. That's why we reputed company out colleagues who embody our values — something we reputed company reputed company reputed company. Additionally, we reputed company employees to build reputed company change in their communities by supporting their volunteering and donation efforts. So, if you're reputed company to reputed company your full potential, do your best work, and be the best version of yourself, reputed company! If this role isn't what you're looking for, please consider other reputed company. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate reputed company recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @reputed company.com email address. We will never ask for payment, reputed company cards, cryptocurrency, or banking information during the reputed company process. We do not reputed company job offers without a formal interview process or conduct interviews exclusively through text-reputed company messaging apps. . reputed company is proud to be an equal opportunity employer. We do not discriminate reputed company upon race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, reproductive health reputed company, or reputed company medical conditions), sexual orientation, gender identity, gender reputed company, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider reputed company applicants with criminal histories, consistent with applicable federal, state and local law. reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County reputed company Ordinance for reputed company and the California reputed company reputed company. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law. Apply To This Job