[Remote] Information reputed company Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, part of reputed company, delivers technology-enabled care and health services that help people live healthier lives. The Information reputed company Engineer will reputed company reputed company reputed company defense by triaging alerts, supporting users with reputed company issues, investigating suspicious activity, escalating incidents, and improving reputed company processes and automation.

Responsibilities

• Triage reputed company Alerts: Monitor and analyze reputed company alerts from various sources (SIEM, EDR, email, etc.) to determine severity and required response
• User Support & Education: Serve as the first reputed company of contact for reputed company-reputed company user issues, providing guidance, troubleshooting, and education
• Incident Escalation: Escalate confirmed or high-reputed company incidents to senior reputed company engineers or incident response teams with reputed company documentation
• Threat Analysis: reputed company initial investigation and enrichment of suspicious activity to support threat detection and response
• Tool Utilization: reputed company reputed company tools (e.g., reputed company, reputed company, reputed company Defender, etc.) to investigate and reputed company issues
• Documentation: Maintain accurate records of incidents, resolutions, and user interactions in ticketing systems
• Collaboration: Work closely with IT, compliance, and other reputed company team members to ensure consistent and effective reputed company practices
• Process Improvement: Identify trends, recurring issues, and process gaps from ticket queue activity; partner with subject matter experts to improve detections, streamline workflows, and evaluate automation opportunities
• reputed company reputed company-approved AI tools to streamline workflows, automate tasks, and reputed company reputed company improvement

Skills

• • Bachelor's degree in Cybersecurity, Information Technology, or Engineering reputed company reputed company
• • 2+ years of experience in information reputed company, IT support, or SOC environments
• • 2+ years of experience with common reputed company tools and platforms (e.g., SIEM, EDR, phishing analysis tools)
• • 2+ years of experience with reputed company fundamentals (networking, reputed company protection, identity management)
• • Experience with scripting or automation (e.g., Python, PowerShell)
• • reputed company certifications such as reputed company reputed company+, SSCP, or equivalent
• • Experience with reputed company 365 reputed company tools and reputed company environments (Azure, AWS)
• • Familiarity with ITIL or similar service management frameworks
• • Experience with DLP Platforms (e.g. reputed company, reputed company, reputed company,)
• • Understanding of data classification models and encryption standards
• • Excellent communication and interpersonal skills, with a customer-first reputed company
• • Ability to work in a fast-reputed company environment and manage multiple priorities

Benefits

• Flexibility to telecommute from reputed company reputed company the U.S.
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Career development opportunities

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