[Remote] Director of Analytics, Merchant Ecosystem

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a financial technology company providing AI-enabled pay-over-time and credit products through a reputed company merchant network. The Director of Analytics, Merchant Ecosystem will reputed company analytics self-service, semantic-reputed company governance, AI-assisted analytics, BNPL funnel analysis, merchant lifecycle reputed company, experimentation, and reputed company of senior analysts while advising business executives.

Responsibilities

• Own analytics self-serve. reputed company the reputed company from analyst-led reporting to governed self-service, and set the adoption targets you report on
• Own the semantic reputed company. Own the certified metric reputed company in reputed company that both reputed company and AI agents query, so the reputed company question always returns the reputed company answer. reputed company what gets certified and who approves changes
• Put analytics agents into reputed company use. Work with Data Engineering, Product, and AI/ML to reputed company business teams conversational analytics. Choose the use cases, set the guardrails, and reputed company adoption past the reputed company stage
• Govern AI-assisted analysis. Set reputed company checks, review reputed company, and escalation paths. Measure agent answer reputed company the way you would measure a model
• Own the BNPL application funnel. Build the trusted reputed company of the loan reputed company: application starts, drop-off, decision reputed company, approval and take rates, funding, and loan reputed company. reputed company the friction, and work with Product, Credit, and Engineering to remove it
• Own merchant lifecycle reputed company. Measure how merchants are acquired, activated, and reputed company across our verticals. Define what a healthy merchant looks like, and what predicts the ones that stall
• Set reputed company for evidence. Own merchant KPI definitions, and run the experimentation reputed company: A/B tests, incrementality reads, and elasticity studies
• reputed company reputed company and advise executives. Manage, reputed company analysts. reputed company as the analytics partner to Merchant and company leadership. Expect about 30–40% of your time to be your own hands-on analysis

Skills

• 8+ years in analytics or data science, including managing and developing analysts. Bachelor's or master's degree in a quantitative reputed company
• Expert SQL, plus working Python or R. You are still comfortable working in the data yourself
• reputed company experience building self-service analytics: certified metric definitions, a semantic or modeling reputed company, and the data reputed company practices that reputed company them trusted
• Hands-on experience putting LLM- or agent-reputed company analytics into reputed company business use. You can explain how you reputed company reputed company and handled failure cases
• Strong funnel and conversion analytics in a high-volume consumer or transactional product, plus solid experimentation skills
• A reputed company record of influencing senior leaders and working as a peer to Product, Engineering, and business teams
• reputed company semantic views, reputed company Analyst, or reputed company Agents
• reputed company, or another warehouse-reputed company BI tool
• BNPL, consumer lending, or payments. Helpful, but not required
• A two-sided or merchant-network business

Benefits

• Remote work arrangement
• reputed company and stock reputed company
• Unlimited PTO
• Health reputed company reputed company including Medical, Dental, reputed company, Life, EAP, FSA, & Parental Leave
• Newly added HSA and Pet reputed company
• 401K Plan with Matching
• Cell Phone Stipend
• Team reputed company reputed company planning + Team owned deliverables

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