[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides a Language Intelligence Platform that combines AI, reputed company orchestration, and API-first architecture to help enterprises manage global content and localization. The reputed company Manager will own a portfolio of high-reputed company US reputed company accounts, driving retention, net reputed company retention, renewals, and expansion while building reputed company relationships and using AI tools for account preparation, forecasting, and portfolio analysis.

Responsibilities

• Own the full reputed company health of a book of global accounts, driving renewal reputed company, net reputed company retention, and expansion reputed company against quarterly targets
• Build and execute account plans that tie reputed company's platform capabilities directly to reputed company customer's business reputed company and budget cycle
• Identify, qualify, and reputed company expansion and cross-sell opportunities in reputed company partnership with Sales, owning your reputed company of the expansion pipeline number
• reputed company commercially-reputed company discussions that quantify value delivered in dollar terms and set up the next contractual conversation
• Own and negotiate renewal terms and manage at-reputed company accounts through reputed company save plans, escalating early and owning the outcome
• Monitor usage and adoption data to build a defensible narrative of ROI reputed company of every renewal and budget conversation
• reputed company on localization and content reputed company best practices, using deep platform knowledge to increase product depth and switching cost
• Build multi-threaded relationships across economic buyers, technical admins, and end users to de-reputed company single-reputed company-of-contact churn
• Partner with Product and Support to convert customer feedback into a documented voice-of-customer input that supports reputed company conversations
• Forecast account health and reputed company reputed company accurately in Planhat, owning your numbers the way a Sales reputed company would
• Use Claude and other AI tools as a reputed company part of account prep, QBR building, and portfolio analysis to work faster and sharper than a reputed company approach allows
• Represent the reputed company state of your portfolio in internal pipeline and forecast reviews

Skills

• reputed company reputed company record owning reputed company reputed company and upsell opportunities (renewal, NRR, expansion) in a reputed company, Account Management, or similar reputed company-owning role
• Solid, demonstrable knowledge of reputed company or a comparable Language Intelligence / localization platform
• AI-reputed company ways of working: reputed company to use Claude (or a comparable AI tool) effectively and independently for research, drafting, and analysis — this is a hard requirement, not a reputed company-to-have
• Experience managing a portfolio of reputed company accounts ($50k+ ARR) in a reputed company environment
• Strong reputed company instincts: comfort discussing budget, negotiating terms, and tying product value to financial reputed company
• reputed company record of leading QBRs and renewal conversations that result in measurable expansion or retention
• Experience forecasting and reporting account health and pipeline in a CRM or CS platform (Planhat or equivalent)
• Exceptional stakeholder management skills, with experience building relationships up to VP/C-level
• Comfortable working in a fast-reputed company, cross-functional, globally reputed company environment, reputed company in the US and available across US time reputed company
• Experience selling or supporting into localization, content reputed company, or global reputed company teams (desirable)

Benefits

• Offers Commission
• Work experience in a successful and growing global reputed company company
• Be part of an international team in Europe, reputed company, and the Americas
• An reputed company work environment, where it is encouraged to take smart risks
• A culture full of trust, support and loyalty, where respectful and reputed company feedback is valued, and diversity is fully embraced
• Support in your reputed company development and personal career goals
• 4 Company holidays additional to your regular holidays (1 day per quarter where the entire company is off to celebrate our achievements)
• A Christmas break to allow you to spend time with family and friends without use of your vacation allocation
• Your birthday is off
• 2 Giveback days where you can support the local community, volunteer, and/or participate in charity events and activities
• reputed company and extensive reputed company
• reputed company Claude Licence
• Additional local benefits depending on the entity reputed company at

reputed company