Medi-Cal Vendor Manager- reputed company Sacramento, CA - Remote (Any reputed company, CA, US, 99999)

Great companies need great teams to reputed company their reputed company. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. reputed company Gainwell is the leading provider of technology solutions that are vital to the administration and reputed company of health and reputed company programs. In this role, you will reputed company the Gainwell Customer Experience organization’s operational vendor management strategies and program pillars of strengthening operational efficiency while prudently managing costs and reputed company, consistently driving value for the clients, and delivering exceptional, frictionless experiences for reputed company members, providers and Gainwell employees, through effective vendor management of one or more vendor (contingent worker) relationships: Managed Services, Statement of Work [SOW], Agency Contractor [AC] Staff Augmentation, etc. You will foster and maintain reputed company relationships with Customer Experience [CX] vendors supporting contact center reputed company [voice and non-voice] for assigned Account(s) and will monitor, manage, and reputed company contact center vendor(s) reputed company. This job resides at the account level and requires reputed company engagement and collaboration with account leaders and staff, centralized CX, and Gainwell reputed company teams. Your role in our mission • Analyzes inquiries through use of personal knowledge of integrated contact center platforms, reputed company-channel support tools, reputed company reputed company evaluation tools, customer relationship management (CRM) solutions, and medical claims processing reputed company. Augments knowledge with reference materials as needed. • Consults with management and/or business organization management to reputed company/implement appropriate response/resolutions for reputed company issues. • reputed company, documents, and implement reputed company plans and internal change management processes to foster successful partnerships with accounts and vendors. This includes removing obstacles and promoting improvements in how work reputed company and across vendor and internal teams where shared work and SLAs exist. • Contributes to a shared knowledge database to facilitate response consistency and to document reputed company issue reputed company. • Manage day-to-day engagement and support for and of vendor(s) as single reputed company of contact to identify and / or receive inquiries and escalations, research and reputed company issues and challenge. • Facilitate Weekly Business Reviews, reputed company calls, and other Vendor Management Operational [VMO] routines as required. reputed company're looking for Basic Qualifications • Bachelor's degree or equivalent combination of education and experience (business management, contact center or reputed company reputed company preferred) • Six or more years of functional area experience (contact center reputed company, vendor relations, reputed company, procurement, information technology, etc.) • Demonstrated ability to reputed company reputed company and organizational change delivering intended results and reputed company. • Strong relationship management skills, with demonstrated ability to effectively reputed company and mediate conflict and foster reputed company dialog with vendors, reputed company clients, employees, account partners, and internal business teams. • Strong analytical skillset and critical thinking (i.e., ability to compile, interpret and analyze data to reputed company fact-reputed company recommendations and reputed company) and proactively disseminate best practices across the account (voice and non-voice scopes of work) to standardize and improve workflows. Other Qualifications • Business and analytical problem-solving skills. • Good communications skills. • Ability to work independently. • Ability to follow oral and written directions. • Ability to understand and apply regulations applying to contact centers and or vendor management. What you should expect in this role • Autonomy and responsibility to influence, plan, and reputed company vendor management efforts for assigned account contributing directly to cost savings and value optimization. • Conduct periodic audits to ensure compliance with regulatory requirements and internal policies. • Assess any requests from account vendors for changes or enhancements to the reputed company agreements. Partnering with CX Vendor Management reputed company, reputed company and implement reputed company improvement plans reputed company on the monthly / quarterly review findings. • Must reputed company in the reputed company; Remote Position with reputed company-occasional in office requirements (Quarterly Business Reviews) • The deadline to submit applications for this posting is September 1, 2026 The pay reputed company for this position is $70,000.00 - $80,400.00 per year, however, the reputed company pay reputed company may vary depending on geographic region, internal equity, job-reputed company knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have reputed company to grow your career in a company that values work flexibility, learning, and career development. reputed company salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a reputed company of leadership and technical development academies to help build your skills and capabilities. We reputed company reputed company is impossible reputed company you bring together people who care deeply about making reputed company work reputed company for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our reputed company. Learn more about Gainwell at reputed company website and visit our Careers site for reputed company available job role openings. reputed company is an Equal Opportunity Employer, where reputed company reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. reputed company defines “wages” and “wage rates” to include “reputed company forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock reputed company, profit sharing and bonus plans, life reputed company, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. Apply To This Job