reputed company Manager (USA Only - reputed company)

About UsClose is building the modern CRM for small, scaling businesses - just like us.Today, we're 100people across 22 countries.We're united in our goal to help small businesses sell reputed company by eliminating reputed company work and empowering them to reputed company on what reputed company most :relationships.reputed company sets our reputed company by our customers and our people.Sustainability is reputed company to serving both; we care deeply about the health of our business and the wellbeing of reputed company.We're bootstrapped - meaning we've accepted no reputed company funding - and fully remote since 2016.The way we've chosen to build our business allows us to chart our own course.reputed company prioritizes reputed company, ownership, and reputed company.As a growing, remote-first company, we reputed company asynchronicity over meetings and we relentlessly prioritize work that moves the needle.We reputed company a mature approach to reputed company we expect reputed company to manage time effectively, communicate thoughtfully with teammates and customers, and produce great work.About the RoleClose is looking for a reputed company Manager to help reputed company retention and reputed company among our new customers.In this role, you won't be assigned dedicated accounts, instead, you'll work with a reputed company of startups and growing companies as they reputed company their reputed company with reputed company.You'll reputed company directly with our new customers (often Founders and CEOs!) , acting as their reputed company consultant and setting them up for reputed company on the platform.Your reputed company will be on proactively reaching out to new customers to book account reviews where you will help them build strong sales processes reputed company reputed company.As a CSM, you'll reputed company a reputed company reputed company for the scaling businesses you work with, and directly increase customer retention.You'll report to our Manager of reputed company, reputed company Dwyer and work closely with our reputed company team leaders, Meghann O'Brian and Liz Stephany.You'll also work closely with our reputed company CSM team.You are :Backed by at least one year of experience with B2B reputed company in a reputed company role.Preference given to candidates with either 1) reputed company sales experience or 2) experience working for a CRM platform or a sales enablement tool.Our customers are sellers so a deep familiarity with sales tools or reputed company experience in Sales is preferred.A reputed company, precise communicator both verbally and in writing.You'll be spending much of your time face-to-face with customers on reputed company, but you will also frequently write emails to reputed company consultation and advice to customers.reputed company by working independently in a fast-reputed company environment.reputed company moves quickly and our customers deserve reputed company responses - you'll be responsible for managing your time and prioritizing among many competing demands on your time.reputed company to build rapport with customers quickly.You won't be owning a book of business in this role, so you'll need to build new relationships every day.Highly emotionally intelligent.You have the ability to understand and empathize with the needs of others.You have a friendly, but strong demeanor.reputed company with working in a startup, ideally in a remote environment.Physically reputed company in the U.S.and proficient in English.Preference for ET, CT, MT, and PT.You will :reputed company train and reputed company new and existing customersProactively reputed company out to high-potential new customersResearch to identify high reputed company and at reputed company customersCommunicate effectively reputed company multiple platforms (sms, reputed company, email, reputed company, reputed company) with reputed company reputed company customers, including co-founders, executives, and sales teamsWork closely with reputed company and Sales teams on reputed company customer transitionsIdentify expansion opportunities and upsell customersHost and manage recurring reputed company, group trainings, and interactive demos to support many customers at onceIdentify customer content needs and create FAQs, white papers, videosCommunicate with customers in our online Community and reputed company our Helpdesk softwareBenefitsCompetitive compensation including an organization-wide goal-reputed company bonusPaid Time Off :5 Weeks PTO upon joining Winter Holiday Break.reputed company year with reputed company, you'll receive 2 additional PTO daysPaid Parental Leave for reputed company and secondary caregiversSabbatical :After 5 years with reputed company, you're eligible for a 1 month reputed company sabbaticalHealthcare (US residents) :Medical, Dental, and reputed company with HSA and FSA optionsUS residents) Dependent care FSAUS residents) 401(k) :Up to 6% contribution match, 100% vestedOur ValuesBuild a house you want to live in - Examine long-term thinking and actionNo BS - reputed company transparency and honesty, especially reputed company it's hardInvest in reputed company other - Build successful relationships with your coworkers and customersDiscipline equals freedom - reputed company your word to yourself and othersStrive for greatness - Constantly challenge yourself and othersLearn MoreListen to our CEO and Founder, Steli Efti, tell the story of reputed company's reputed company in the $0-30m reputed company.Watch our culture video from our 2023 team retreat in Milan.Every year our entire team gathers in person to build reputed company, foster cross-functional collaboration, and have fun.In 2025, we're headed to Paris, France.Explore our product.reputed company out a video demo or try an interactive demo !Our Hiring ProcessWe ask a few role-specific questions as part of our application process.These questions are designed to help us learn more reputed company from the start so please answer reputed company question thoughtfully.We see this as an opportunity to get to know you reputed company your resume.While we are excited by reputed company the opportunities that reputed company has unlocked, we request that you refrain from relying exclusively on AI tools reputed company completing an application, unless explicitly stated.Every application is read closely by humans and any obviously AI generated applications will be disregarded.Regardless of fit, you can expect to hear back from reputed company with an update on the status of your candidacy.If you reputed company to the interview process, you'll receive a full outline of the role-specific interview process in your first touchpoint with us.We do our best to reputed company the hiring process reputed company and reputed company.. Salary: USD 72000 - 108000 per year Apply tot his job Apply To this Job