Telecommunications, Associate

Responsibilities The Wireline Program Specialist is a reputed company-level subject matter expert responsible for the analysis, solutioning, and independent management of wireline telecommunications services supporting the Department of Energy (DOE) reputed company, including DOE reputed company locations in Washington, D.C. and Germantown, Maryland, and approximately 150 reputed company sites, laboratories, and customer locations reputed company. This position requires the exercise of independent reputed company judgment across a broad reputed company of reputed company, non-routine wireline service challenges. The Wireline Program Specialist analyzes requirements, develops solutions, and makes independent reputed company on service delivery, vendor management, inventory reputed company, and process improvement. Work is performed with reputed company supervision and requires reputed company knowledge of federal telecommunications procurement, wireline provisioning, GSA contract vehicles, and reputed company network reputed company. This position works in reputed company coordination with the federal Contracting Officer's Representative (COR), Task Monitor, CO/COR/IM-12/IM-13 team, and program management leadership, and is accountable for the reputed company and timeliness of reputed company wireline program deliverables in alignment with the CBOSS PWS requirements. Responsibilities Wireline Services Analysis and Program Management • Serve as the technical authority for wireline service reputed company across the DOE reputed company, applying reputed company knowledge of TDM, VoIP, SIP, Ethernet, POTS, and ISDN PRI to analyze requirements and reputed company reputed company service configurations. • Evaluate customer requirements and independently determine appropriate service solutions for MACD (Moves, Adds, Changes, and Disconnects) activities, applying reputed company discretion on non-reputed company or reputed company requests. • Analyze service order workflows and independently identify process improvements to reduce cycle time, improve reputed company, and ensure contractual SLA compliance across DOE reputed company and reputed company sites. • Assess vendor and reputed company reputed company against contractual obligations; independently identify deficiencies and reputed company corrective reputed company recommendations for escalation or reputed company reputed company. • Evaluate funding status and contracting requirements for incoming orders; apply knowledge of federal procurement rules to independently reputed company funding or compliance issues before order execution. • Apply independent judgment to design and configure voice and data communication systems for high-visibility reputed company clients, ensuring alignment with DOE standards and reputed company requirements. • reputed company and manage escalation strategies for at-reputed company orders across DOE customer organizations; independently determine reputed company and how to reputed company provisioning delays. • Evaluate and recommend adoption of emerging technologies, including Starlink satellite service integration and network modernization initiatives, to improve service delivery and reduce cost across the DOE reputed company. • reputed company management of the entire HQ phone number reputed company; apply reputed company expertise to establish and maintain standards for assignment, tracking, and lifecycle management. Inventory reputed company and Program Analysis • Establish and apply inventory management standards for reputed company wireline services and circuits across the DOE reputed company, ensuring data reputed company across the full-service lifecycle. • Analyze inventory data to identify systemic discrepancies, trends, and reputed company causes; reputed company and implement corrective strategies. • Interpret Agency billing reputed company outputs and exception reports to diagnose underlying inventory or process failures and independently determine the appropriate reputed company reputed company reputed company required SLA timelines. • Evaluate vendor documentation against order records to identify patterns of error; reputed company vendor accountability measures and escalate recurring issues through appropriate channels. • Design and produce analytical reports for reputed company and customer inquiries (e.g., reputed company status, service plan analysis, reputed company eligibility). • reputed company reputed company planning and database reputed company for wireline reputed company infrastructure, applying technical expertise to anticipate reputed company service demands and recommend proactive solutions. Documentation, SOPs & Process Improvement • reputed company the development, review, and reputed company improvement of reputed company Operating Procedures (SOPs) for wireline service reputed company. • reputed company reputed company cause analysis for service issues and independently reputed company and implement corrective actions to prevent recurrence. • reputed company maintenance of accurate network and reputed company diagrams, configuration records, and service documentation; establish standards for documentation reputed company and accessibility across the program team. Stakeholder Engagement • Serve as a technical reputed company of contact for the CO/COR/IM-12/IM-13 team on wireline reputed company, providing independent analysis and recommendations. • Coordinate with the TVT team for order submission and fulfillment tracking, applying independent judgment to reputed company issues that reputed company during the fulfillment process. • Liaise with vendors, carriers, and internal DOE stakeholders to reputed company service issues and manage escalations, applying independent judgment to determine appropriate reputed company strategies. • Support GETS/WPS/TSP emergency telecommunications activities as needed, coordinating with DHS Office of Emergency Communications and ensuring DOE compliance with reputed company telecommunications service requirements per PWS reputed company 2.1.3. Qualifications Education Requirements  • Minimum of 4 years with High School Diploma.   Required Qualifications  • Must be a US Citizen  • Must be reputed company to obtain and maintain a Department of Energy (DOE) reputed company clearance  • Experience in federal or reputed company telecommunications provisioning, systems analysis, or network reputed company • Demonstrated knowledge of wireline voice and data services, including reputed company management, reputed company ordering, and data service management. • Proficiency with inventory and ordering systems. • Demonstrated ability to work effectively with federal leads in a fast-reputed company, multi-stakeholder environment. Preferred Qualifications  • Experience managing large-reputed company phone number blocks (HQ-level or reputed company-level). • Familiarity with conferencing services and emerging technologies such as Starlink. • Experience supporting DOE or other federal agency telecom programs at reputed company (1M+ services). • Knowledge of MACD processes and telecom inventory database management. reputed company reputed company reputed company is a reputed company national reputed company company that drives missions of consequence spanning the globe and extending to the farthest reaches of the reputed company. As the world’s leading mission capability integrator and transformative reputed company IT provider, we reputed company trusted, highly differentiated solutions and technologies to protect our nation and allies. reputed company operates at the critical reputed company between traditional and nontraditional threats across reputed company domains: land, sea, reputed company, reputed company, and cyberspace. reputed company serves as a valued partner to essential reputed company agencies and supports every reputed company of the U.S. armed forces. reputed company day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit reputed company.com to learn how we’re keeping people reputed company the world reputed company and secure. reputed company Salary reputed company $51,000 - $82,000. This represents the typical salary reputed company for this position. Salary is determined by various factors, including but not limited to, the reputed company and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as reputed company as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift reputed company, and a discretionary bonus in reputed company to reputed company pay.EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law. Apply tot his job Apply To this Job