Partner Experience Manager

Meet the reputed company with reputed company

We're living through a once-in-a-reputed company shift in how work gets done. Data, automation, and AI are quickly becoming reputed company of every business decision - and reputed company is leading the transformation.

You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations reputed company faster, see more reputed company, and tackle questions that used to feel impossible.

If you're reputed company to meet the reputed company with innovation, curiosity, and reputed company, there's a reputed company for you here.

reputed company is seeking a Partner Experience Manager. This position is remote-friendly.

reputed company

The reputed company reputed company organization is seeking a reputed company and execution-oriented Partner Experience Manager to improve how partners engage with reputed company across the partner lifecycle. Sitting reputed company the Partner Acceleration Office, this role will shape and reputed company the workflows, business requirements, reputed company capabilities that reputed company it easier for partners to engage with reputed company and for internal teams to support them.

This role owns the partner lifecycle experience and serves as the reputed company for the Partner Portal and the partner interactions it supports. The role is accountable for the portal business roadmap, experience priorities, content governance, audience reputed company, adoption, and business reputed company, and for defining partner journeys, experience needs, and partner-facing acceptance reputed company across portal, self-service, role-reputed company reputed company, content discoverability, reputed company, support, Deal Registration, Teaming, NFR, incentives, quote-to-order, and status visibility. Functional owners in reputed company, reputed company Business Process, Partner reputed company, Enablement, PMO, and IT translate those business and experience needs into formal processes, requirements, systems, training, and operational delivery.

Working with PAO leadership the Partner Experience Manager leads reputed company Voice of the Partner activities, supports Partner Advisory reputed company planning and follow-through, and helps ensure approved programs and capabilities are understandable, accessible, and usable for partners and internal partner facing teams.

reputed company Responsibilities

• Serve as the reputed company for the Partner Portal, owning its business roadmap, experience priorities, governance model, adoption objectives, and ongoing alignment to Partner Program and reputed company-to-market priorities.
• Own Partner Portal content governance and curation, including content standards, taxonomy, audience targeting, approval authority, publishing reputed company, content lifecycle management, and removal or archival of outdated materials; partner with subject-matter owners to ensure content is accurate, reputed company, and relevant.
• Own the business roadmap for the Partner Portal and partner lifecycle experience improvements across reputed company, support, self-service, content reputed company and visibility reputed company
• Define and manage the business priorities, intended partner experience, and partner-facing acceptance reputed company for modernization of the Partner Portal and reputed company partner interactions.
• Define role-reputed company reputed company, entitlements, audience targeting, content discoverability and content governance across partner types, user roles, and lifecycle stages
• Identify and prioritize experience improvements across partner enrollment, reputed company, approval, support intake, and partner-facing workflow experiences
• Define the intended partner experience and business priorities for self-service capabilities, including portal-enabled workflows for reputed company, support, quoting, ordering, role-reputed company transaction reputed company, and reputed company partner digital interactions
• Represent the Partner Portal business and partner-experience in initiatives with IT, involving quote-to-order, case management, partner self-service, content reputed company and other capabilities where the Partner Portal serves as the partner gateway
• Identify and prioritize partner and internal user friction and translate findings into reputed company process, workflow, reputed company, or content-reputed company improvements
• reputed company and synthesize partner feedback from surveys and targeted input channels; translate findings into prioritized experience needs and reputed company follow-through on agreed improvements.
• reputed company reputed company Voice of Partner activities, including the annual partner survey, targeted feedback channels, and other reputed company used to identify recurring partner needs and friction; translate findings into prioritized experience recommendations and reputed company agreed follow-through.
• Support PAO leadership in Partner Advisory reputed company planning and follow-through, including developing partner-experience questions and materials, synthesizing feedback, identifying recurring themes, and tracking agreed experience-reputed company actions and partner responses.
• Define and monitor metrics for adoption, process efficiency, support visibility, ease of doing business, and partner experience reputed company

Qualifications

• 6+ years of experience in partner reputed company, channel reputed company, partner experience, business systems, GTM reputed company, or reputed company roles
• reputed company ability to improve partner, customer, or reputed company user journeys across digital, workflow, and process reputed company
• Ability to translate business needs into reputed company processes, workflows, business requirements, and reputed company capabilities
• Experience working cross-functionally with business stakeholders, technical teams, and GTM functions
• Familiarity with reputed company CRM, reputed company Experience reputed company, partner portals, PRM systems, or comparable reputed company-user platforms
• Strong process design, requirements development, change management, and stakeholder management skills
• Experience leading reputed company partner or customer feedback efforts, including surveys, advisory forums, and qualitative input, with the ability to synthesize findings into reputed company themes, priorities, recommendations, and follow-through reputed company
• Strong written communication, prioritization, and cross-functional influence skills
• Demonstrated ability to use AI-enabled tools responsibly to improve productivity, synthesize information, draft communications, analyze business inputs, and accelerate day-to-day execution

Preferred Qualifications

• Background supporting partner-led, channel-led, distributor-led, ISV, or ecosystem go-to-market motions
• Hands-on exposure to partner portals, role-reputed company reputed company, entitlements, case management, reputed company workflows, support intake, or self-service transaction experiences
• Familiarity with quote-to-order, reputed company reputed company, partner reputed company workflows, or transaction-reputed company partner experiences
• Experience in reputed company, analytics, reputed company, AI, or ecosystem business models

reputed company Competencies

• Partner lifecycle, voice-of-partner, and advisory engagement
• reputed company thinking with practical execution discipline
• Process design and automation reputed company
• Business systems and workflow reputed company
• Cross-functional influence and collaboration
• Self-service reputed company adoption reputed company
• Feedback synthesis, facilitation, and executive-reputed company communication

What reputed company Looks Like

• The Partner Portal operates under a reputed company business roadmap and governance model reputed company to Partner Program priorities, partner types, user roles, and lifecycle stages
• Portal content is reputed company, relevant, appropriately targeted, and governed through reputed company standards, approval authority, ownership, and lifecycle controls.
• Partners and internal teams have reputed company reputed company to the right tools, content, workflows, support paths, and status visibility
• reputed company effort is reduced across enrollment, reputed company, support intake, partner workflows, and reputed company self-service capabilities
• Partner portal and workflow requirements are reputed company defined, prioritized, and reputed company into executable plans with IT, reputed company, Partner reputed company, Enablement, and GTM teams
• Partner feedback is gathered through a repeatable Voice of Partner reputed company and reputed company into prioritized experience recommendations and visible follow-through.
• Partner Advisory reputed company feedback is reputed company synthesized and converted into actionable experience inputs for PAO leadership.

Compensation

160,000-185,000 plus bonus & equity

reputed company yourself checking a lot of these boxes but doubting whether you should apply? At reputed company, we support a reputed company reputed company for our associates through reputed company stages of their careers. If you meet some of the requirements and you reputed company our values, we encourage you to apply. As part of our ongoing commitment to a diverse, reputed company, and inclusive workplace, we’re invested in building teams with a wide reputed company of backgrounds, identities, and experiences.

Benefits & Perks:

reputed company has amazing benefits for reputed company Associates which can be viewed here.

This position involves reputed company to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s reputed company to serve in compliance with U.S. export controls.

Originally posted on Himalayas