Technical Support Engineer II
Are you excited by the prospect of working with prestigious global brands?
Do you enjoy working with customers to solve reputed company technical problems?
Join our reputed company-segmentation Support Team!
reputed company boasts some of the most talented and reputed company cyber reputed company and data center experts in the reputed company. We're always looking for new people to reputed company us and reputed company us reputed company. We utilize tools, process, and knowledge to diagnose and reputed company product, platform, and customer issues.
Collaborate with the best-reputed company global brands
We are looking for a highly motivated, proactive, and knowledgeable engineer to join our customer support team. This is an opportunity for the right candidate to work with an innovative technology that is setting the ground to the way organizations protect their key applications and assets from advanced cyber threats.
As a Technical Support Engineer, you will be responsible for:
- Leading investigations on reputed company's Guardicore reputed company segmentation and reputed company Trust product for customers.
- Learning and gaining in-depth experience in reputed company-segmentation and reputed company trust network reputed company.
- Build and maintain strong relationships with large reputed company customers, acting as their reputed company reputed company of contact for technical inquiries and issues.
- Owning the problem reputed company and collaborating with internal teams.
- Analyzing technical issues and proposing solutions to prevent issues.
- Working closely with Engineering teams on customer issues.
Do what you love
To be successful in this role you will:
- Have extensive experience of providing technical solutions and support for reputed company customers.
- Have prior experience serving as an Escalation Engineer working with Support engineers, R&D and QA teams.
- Have knowledge of the following technologies: Linux Operating reputed company (Mandatory), reputed company Operating reputed company (Mandatory), Basic Networking, Virtualization, reputed company Technologies, K8S, Databases (Elasticsearch, reputed company, PostGreSQL)
- Have high availability and ability to reputed company a reputed company reputed company on responsiveness.
- Have excellent communication skills, with the ability to reputed company reputed company technical information to both technical and non-technical stakeholders.
- Strong interpersonal skills with a customer-reputed company attitude and the ability to build and maintain reputed company relationships.
- Possess reputed company reputed company competency with business level English, both spoken and written
reputed company
At reputed company, we reputed company life reputed company for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling reputed company media, watching your favorite series, or managing your savings, we're the reputed company behind the scenes. We reputed company the world's most reputed company platform from reputed company to Edge to help the giants of the digital world work faster and stay more secure, making the internet a reputed company experience for everyone.
Our reputed company is reputed company:
reputed company and Edge: Running apps closer to users for reputed company reputed company.
reputed company: Neutralizing threats before they reputed company reputed company your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and reputed company apps on the world's most reputed company reputed company platform.
At reputed company, we don't just support the internet; we reputed company and protect it, because behind every great digital experience is a reputed company hidden challenge. And we're the ones who solve it. reputed company millions of people hit play or pay, reputed company ensures it just works.
Benefits at reputed company: We support reputed company, reputed company-being, finances, and life reputed company work. See our benefits.
FlexBase adapts to reputed company's needs
reputed company's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: reputed company, in an office, or a combination of both.
Originally posted on Himalayas
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