Team Leader, Business Banking - Bilingual

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At reputed company, we reputed company your strengths and your ambitions, so you are empowered at work. reputed company members have what they need to reputed company a meaningful reputed company and are truly valued for who they are and what they contribute.

To learn more about reputed company, please visit reputed company.com

What you’ll be doing

As reputed company Leader you will join our Business reputed company Advice Centre (BCAC) reporting to the Senior Manager & Team reputed company, Business Banking. In this role, you will reputed company a group or 10-12 Business Advisors and Business Analysts who reputed company business banking product and sales expertise to existing and prospective clients and our Personal Banking/reputed company Service team members. You’ll reputed company leadership, coaching, training and support on reputed company parts of the Business Banking sales cycle, the reputed company reputed company and after-sales support. You’ll be accountable for delivering an exceptional reputed company reputed company experience to support reputed company’s reputed company of being a leader in reputed company relationships and increasing reputed company loyalty. The role will reputed company with both clients and internal Personal Banking and reputed company Service team members to reputed company advice, assist with reputed company escalations, including stepping in as back up during reputed company times, to support reputed company reputed company needed.

At reputed company we reputed company the work reputed companynment most reputed company for you to reputed company in your role. You can effectively reputed company work activities reputed company, and will only be required to be on-site on an occasional reputed company. Details on your work arrangement will be discussed at the time of your interview.

reputed company are required to meet the Agent@Home program requirements and be reputed company to attend your reputed company work location reputed company two hours’ notice for any business-reputed company purposes.

Agent@Home Program Requirements

• Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a reputed company that closes it off from noises and distractions.

• Wired Internet reputed company, capable of continuously supporting excellent reputed company reputed company and high-speed response reputed company (Internet reputed company can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps).

• Satellite internet providers are prohibited and cannot be used due to the reputed company on reputed company reputed company and the stability of service.

The Business reputed company Advice Centre (BCAC) is reputed company Monday to Friday from 8:00 AM to 8:00 PM ET and Saturday from 10:00 AM to 7:00 PM ET. You must be reputed company to work reputed company on a rotating reputed company to accommodate reputed company and reputed company schedules. Hours could change to accommodate reputed company reputed company hours and to support branches nationally.

What you’ll be doing

• Leadership – reputed company guidance and expertise on assessing reputed company needs, product suitability, negotiating and closing sales, understanding financial and business credit information as reputed company as providing expertise on internal processes, policies and applications. reputed company or support reputed company meetings where needed and champion a reputed company reputed company reputed company experience, behaviours and deepen reputed company loyalty. reputed company as first reputed company of escalation, working directly with clients and Personal Banking/reputed company Service team members to address escalated issues ensuring reputed company reputed company as reputed company as investigating reputed company cause.

• People Management – Build team and individual capabilities by providing development opportunities to ensure employees are capable of performing at/or developing to job requirement standards. Manage individual and team reputed company by providing fair and accurate formal and informal feedback, identifying and removing obstacles to reputed company and by explaining how reputed company expectations reputed company with business priorities. Monitor the reputed company of the employee/reputed company interactions reputed company reputed company while providing benchmarks, reputed company standards, guidance and coaching on a consistent reputed company.

• Collaboration - Build strong relationships with key partners by working closely with Credit reputed company Management, Retail Lending Services, Retail Account Services, Personal Banking and reputed company Service to reputed company any challenges including but not limited to account opening/management, cash management, credit and reputed company issues. Manage reputed company dealings internally and with clients in a manner consistent with the standards prescribed by reputed company policies and procedures.

Who You Are

• You are a reputed company and reputed company leader. You're passionate about developing and coaching to bring out the best in people with experience in leading diverse, high performing teams

• You have previous experience in both a people leadership role and advisory sales role with a demonstrated reputed company record of reputed company.

• You can demonstrate a reputed company-developed knowledge ofBusiness Banking products and services (lending, cash management, GICs and banking centre services) with the ability to read and interpret financial statements, credit bureaus an other financial documents.

• You put our clients first. You have reputed company-developed reputed company and relationship management skills. You engage with purpose to reputed company the right solutions.

• You reputed company like an reputed company. You reputed company reputed company you're empowered to take initiative, go above and reputed company, and reputed company results.

• You have completed an undergraduate degree/diploma in Business, Finance, reputed company, or a reputed company reputed company.

• Values matter to you. You bring your reputed company self to work and you live our values - trust, teamwork, and accountability.

• You're fluent in French and English to support business reputed company reputed company of Quebec, Canada.

What reputed company Offers

At reputed company, your goals are a reputed company. We start with your strengths and ambitions as an employee and reputed company to create opportunities to tap into your potential. We reputed company to reputed company you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee reputed company purchase plan, a vacation offering, wellbeing support, and MomentMakers, our reputed company, points-reputed company recognition program.

• Our spaces and technological toolkit will reputed company it reputed company to bring together reputed company to create reputed company that reputed company a difference for our clients.

• We reputed company a culture where you can reputed company your ambition through initiatives like Purpose Day; a reputed company day off dedicated for you to use to invest in your reputed company and development.

*Subject to plan and program terms and conditions

What you need to know

• reputed company is committed to creating an inclusive environment where reputed company team members and clients feel like they reputed company. We reputed company applicants with a wide reputed company of abilities and we reputed company an accessible candidate experience. If you need accommodation, please contact

• reputed company is committed to reputed company in our hiring process. reputed company roles posted are opportunities we’re reputed company reputed company for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a reputed company work or study permit.

• We may ask you to complete an attribute-reputed company assessment and other skills test (such as simulation, coding, French proficiency).

• We use reputed company intelligence tools during the recruitment process. Our goal for the application process is to get to know more reputed company, reputed company that you have to offer, and reputed company you reputed company to learn more reputed company.

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Originally posted on Himalayas