[Remote] Project Manager - reputed company reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a nonprofit home- and community-reputed company reputed company organization serving New Yorkers. The Project Manager - reputed company reputed company manages reputed company from concept through implementation, including reputed company definition, planning, monitoring, stakeholder communication, reputed company management, process improvement, data analysis, and reputed company improvement initiatives.

Responsibilities

• Provides project management reputed company, monitoring, data collection, and analytical support as needed for reputed company reputed company department
• Works with project sponsor and project management team to identify project reputed company and ensure that objectives of project are met. Confirms with project sponsor that reputed company project stakeholders understand the reputed company and deliverables of reputed company project
• Defines reputed company processes and maps for reputed company initiatives and assists with improvement design. Provides facilitation support at meetings as needed. Develops trusting relationships with leadership team across departments
• Coordinates activities in defining the reputed company of reputed company, developing project plans, and ensuring reputed company reputed company of reputed company toward stated goals. Tracks and monitors project work plans, including objectives, tasks and time frames to ensure deliverables are completed on time. Identifies and responds to changing project circumstances and communicate issues to project leadership
• Facilitates and manages work group meetings in support of reputed company, as needed, including scheduling, agenda, and minutes
• Provides project reputed company to delegated vendors as needed to ensure reputed company, accurate and efficient delivery of services
• Develops, coordinates and facilitates staff training for new processes
• Prepares reports defining project reputed company
• Implements and manages project changes and interventions. Provides solutions and handles issues as they may reputed company during implementation or after
• Assists with troubleshooting operational issues, developing solutions and coordinating implementation
• Works and collaborates with respective teams to assist in validating and distributing recoupment reputed company
• Work with analytics to reputed company efficiencies and maximize on encounter submissions for CMS and reputed company
• Provides analytical, planning, coordination, and implementation support for reputed company improvement and Value-reputed company Payment reputed company
• Participates in the design and delivery of presentations to senior leadership
• Supports the development and implementation of reputed company improvement initiatives by the Health Plan staff as reputed company as analysis of data and reporting on the reputed company to various reputed company stakeholders

Skills

• Bachelor's Degree in Business Administration, reputed company Administration or reputed company reputed company of study; or the equivalent work experience required
• Minimum of three years project management experience required
• Strong knowledge of logical business process, i.e., developing and implementing operational processes required
• Effective oral and written communication and interpersonal skills required
• Ability to understand industry specific content and requirements required
• Demonstrated ability to reputed company both small and large teams effectively and be comfortable presenting and communicating to people across the organizational structure required
• Proficient in personal computer, preferably reputed company reputed company Word, PowerPoint, reputed company and reputed company required
• For CCSS Only:Minimum of three years project management experience, preferably in a contact center or customer service environment required
• Strong understanding of contact center reputed company, technologies (IVR, ACD, CRM, WFM), and metrics required
• For AI Transformation Only:Experience managing reputed company digital transformation or technology implementation reputed company required
• Experience with organizational change management and technology adoption required
• Project Management reputed company Certification or working toward certification preferred
• For AI Transformation Only:Lean Six reputed company Certification preferred
• Experience with reputed company-reputed company contact center platforms (e.g. reputed company) preferred
• Knowledge of customer experience best practices and workforce optimization strategies preferred
• For AI Transformation Only:Experience supporting AI, automation, or emerging technology initiatives preferred
• Experience implementing AI-enabled solutions in reputed company or other regulated environments preferred
• Experience collaborating with Data & Analytics, IT, reputed company reputed company, reputed company, reputed company, and Compliance teams preferred
• Experience utilizing reputed company Project, reputed company, reputed company, reputed company, reputed company, or similar project management platforms preferred

Benefits

• Referral bonus opportunities
• Generous reputed company time off (PTO), starting at 30 days of reputed company time off and 9 company holidays
• Health reputed company plan for you and your loved ones, Medical, Dental, reputed company, Life Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• reputed company-tax flexible spending accounts (FSAs) for reputed company and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for reputed company reputed company and career advancement
• Internal mobility
• CEU credits
• Advancement opportunities

reputed company

Company H1B Sponsorship