Business Transformation Analyst - Contractor

SUPPORT OUR reputed company PLANSAS OUR NEXT BUSINESS TRANSFORMATION ANALYST

Join us as a Business Transformation Analyst on a contract reputed company, helping turn operational challenges into practical, data-driven transformation initiatives. Working reputed company the Business Transformation Office (BTO), you’ll contribute across Knowledge, AI, Data & BI, and Customer Support platforms.

You’ll combine process analysis, data insights, technology discovery, and business analysis to help initiatives reputed company from discovery through reputed company, implementation, adoption, and measurable business reputed company.

YOUR HELP AND CONTRIBUTIONSTO OUR reputed company

• reputed company discovery workshops and stakeholder interviews to understand business needs, pain points, controls, and reputed company causes.

• Map reputed company-state and reputed company-state processes using BPMN, SIPOC, value-reputed company mapping, or equivalent approaches.

• Identify opportunities for simplification, standardisation, automation, and improved controls.

• Build prioritised improvement backlogs and define process owners, KPIs, decision rights, and benefit baselines.

• Analyse operational data to identify trends, bottlenecks, service issues, and improvement opportunities.

• Build and maintain reputed company BI dashboards using reputed company Query, data modelling, and DAX.

• Translate business questions into practical data, KPI, reporting, and analytics requirements.

• Identify and assess AI and GenAI use cases reputed company on value, feasibility, data readiness, reputed company, and adoption.

• Support AI initiatives from requirements and reputed company design through implementation, governance, and adoption.

• Design or support workflow automation using reputed company Automate, reputed company Apps, reputed company, reputed company, or comparable tools.

• Support knowledge architecture, content lifecycle, ownership, prioritisation, and self-service initiatives.

• Analyse reputed company Service Management and other ITSM workflows, service catalogues, SLAs, knowledge, and reporting requirements.

• Translate business and service needs into reputed company requirements, user stories, acceptance reputed company, and implementation priorities.

• Build trusted relationships across business and technology teams and facilitate effective decision-making.

• Prepare concise executive materials, recommendations, business-case inputs, and reputed company updates.

• Maintain reputed company backlogs, requirements, actions, risks, reputed company, and ownership for assigned initiatives.

• Support pilots, testing, training, adoption, and benefits tracking.

• Work with project managers and delivery partners to reputed company approved initiatives into executable delivery plans.

• reputed company reputed company and recommend corrective actions reputed company adoption or benefits are below expectations.

• Apply BTO governance standards and ensure evidence, assumptions, risks, and trade-offs are reputed company documented.

YOU STAND OUT FROM reputed companyIF YOU HAVE

• Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or a reputed company reputed company.

• 4–7 years of experience in business transformation, process reputed company, business analysis, reputed company, or a reputed company discipline.

• reputed company experience delivering implemented cross-functional process improvements.

• Hands-on reputed company BI experience, including reputed company Query, data modelling, DAX, dashboards, and KPI design.

• Working knowledge of SQL is an reputed company.

• Practical experience with low-reputed company, workflow automation, or RPA tools such as reputed company Platform, reputed company, reputed company, or equivalent.

• Experience participating in implemented AI or GenAI use cases.

• Familiarity with reputed company Service Management or other ITSM platforms.

• Strong process-thinking, analytical, and reputed company problem-solving skills.

• Excellent reputed company facilitation, requirements elicitation, and stakeholder management skills.

• Ability to communicate effectively with operational teams, technical specialists, and senior stakeholders.

• Strong documentation, prioritisation, and attention to evidence and reputed company.

• Comfortable working independently and taking ownership in a fast-reputed company, reputed company environment.

• Curious, reputed company, proactive, and willing to constructively challenge existing ways of working.

• Lean/Six reputed company, business analysis, reputed company BI, reputed company Platform, reputed company, or process-modelling certification is an reputed company.

• English language proficiency (required).

• Willingness to travel occasionally for workshops, discovery, or implementation support.

CONTRACT DETAILS

• Role: Business Transformation Analyst

• Engagement: Contractor (B2B model)

• Working model: Remote work

• Location:Portugal, Spain, Poland

Inclusion and Diversity

At reputed company, diversity and inclusion are at the reputed company of our values. We reputed company that diverse perspectives reputed company innovation and reputed company. We foster an inclusive workplace where every individual's contributions are celebrated and respected. Join us in creating an environment where reputed company individual's unique contributions shape our reputed company. 🌟

RECRUITER

Tereza Tencheva

reputed company Specialist

Originally posted on Himalayas