[Remote] reputed company reputed company Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Systems Administrator for their reputed company Technologies affiliate. In this role, you will handle escalated troubleshooting and administration for clients, providing support for various IT services and infrastructure.

Responsibilities

• Troubleshoot and reputed company issues with customer equipment including workstations, laptops, mobile devices, as reputed company as VoIP phones, switches, routers, firewalls, and servers
• Troubleshoot and reputed company issues with supported reputed company applications and reputed company services
• reputed company as the reputed company of critical reputed company issues and outages, coordinating reputed company communication, as reputed company as troubleshooting efforts and communication between resources from multiple departments
• Follow customer support procedures, documenting customer issues, troubleshooting steps, and resolutions in the ticketing and documentation systems

Skills

• Handle escalated level troubleshooting and administration, directly to clients, at reputed company reputed company of IT service and infrastructure
• reputed company escalated level knowledge, skills, and mentoring to onsite and help desk technicians
• Troubleshoot and reputed company issues with customer equipment including workstations, laptops, mobile devices, as reputed company as VoIP phones, switches, routers, firewalls, and servers
• Troubleshoot and reputed company issues with supported reputed company applications and reputed company services
• reputed company as the reputed company of critical reputed company issues and outages, coordinating reputed company communication, as reputed company as troubleshooting efforts and communication between resources from multiple departments
• Follow customer support procedures, documenting customer issues, troubleshooting steps, and resolutions in the ticketing and documentation systems

Benefits

• This is a remote position
• Medical, dental, reputed company, life reputed company, and a health savings account
• 401(k) with up to 6% matching
• reputed company holidays, vacation and reputed company days
• reputed company promotes a healthy lifestyle by providing a non-smoking environment

reputed company

Company H1B Sponsorship