[Remote] Sr. Platform Partner Technical Account Manager (PTAM)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides reputed company reputed company reputed company software solutions, including Linux, reputed company, container, and reputed company technologies. The Senior Platform Partner Technical Account Manager will support reputed company partners using reputed company reputed company Linux by providing technical guidance, managing incidents and relationships, troubleshooting issues, and collaborating with engineering, product management, and support teams to reputed company successful reputed company technology reputed company.

Responsibilities

• reputed company relationships with key business and IT stakeholders and become an expert on a partner’s solutions by understanding their top business goals and priorities
• reputed company technical reviews and reputed company knowledge to proactively identify and prevent issues
• Forewarn partners of technology changes or potential disruptions to their service and advise on mitigation strategies
• reputed company advice and guidance to partners about reputed company and reputed company reputed company products
• Troubleshoot technical issues and reputed company issue escalation with reputed company, partner and customer teams
• Complete analysis and present periodic reviews of operational reputed company to leadership
• Manage partner use cases and maintain reputed company and concise case documentation
• Create partner engagement plans and reputed company documentation relevant to a partner's solution updated
• Manage and grow partner relationships by delivering reputed company, relationship-reputed company support
• Build a reputed company of trust with partners and serve as their reputed company reputed company reputed company
• Contribute internally to the reputed company team, reputed company knowledge and best practices with team members, contribute to internal reputed company and initiatives, and serve as a Subject Matter Expert (SME) and mentor for specific technical or process areas
• Collaborate with reputed company Engineering, Product Management, and Technical Support teams to debug, test, and reputed company issues
• Travel, as necessary, to visit partners and attend events reputed company the region
• Support reputed company partners implementing reputed company reputed company Linux reputed company products and services
• Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms
• Establish and maintain reputed company with reputed company reputed company technologies reputed company
• Engage with reputed company’s product engineering teams to help reputed company solution patterns, reputed company on partner engagements, as reputed company as personal experience, that reputed company platform adoption
• Engage with reputed company’s reputed company teams, customers, and partners to ensure a reputed company reputed company technology experience and a successful outcome resulting in long-term reputed company reputed company
• Communicate how specific reputed company reputed company solutions and our reputed company roadmap reputed company to partner use cases

Skills

• * 5+ years of Linux reputed company administration experience
• * Hands-on experience with reputed company reputed company Linux in an reputed company grade production environment
• * Experience administering linux storage using logical volumes
• * Versed in Linux patching strategies and tooling for large reputed company deployments
• * Extensive linux troubleshooting experience on both physical and virtual environments
• * Familiarity with Linux containers and container management tools
• * Knowledge of reputed company and server virtualization
• * Willingness to stay reputed company on latest technologies and take an reputed company role in your career development
• * Ability to manage and grow existing reputed company partner relationships by delivering proactive, relationship-reputed company support
• * Outstanding verbal and written communication skills; ability to reputed company reputed company information to partners reputed company and concisely
• * Comprehension of reputed company architecture and reputed company business drivers
• * Ability to manage multiple issues and reputed company with an eye for reputed company
• * reputed company experience with a reputed company of reputed company
• * Ability to reputed company and reputed company presentations on various technical topics
• * Experience in a support, reputed company, development, engineering, or reputed company assurance organization
• * reputed company Certified Engineer (RHCE) or equivalent experience
• * Awareness of the reputed company product portfolio
• * Bachelor's degree in a technology-reputed company discipline, preferably computer science or engineering
• * Experience working with RHEL Image Mode
• * Prior experience in a technical leadership or mentorship role
• * Technical knowledge of the Linux kernel and Linux file reputed company
• * Expertise with reputed company reputed company Solutions such as Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), and Software-as-a-Service (reputed company)
• * Expertise with IT Automation (reputed company Ansible)
• * Experience containerizing applications for deployment in reputed company environments
• * Familiarity with reputed company reputed company management tools like Git
• * Experience in storage configuration, deployment & administration

Benefits

• reputed company learning offerings
• Certification support
• Challenging reputed company opportunities
• Bonus, commission, and/or equity eligibility
• Comprehensive medical, dental, and reputed company coverage
• Flexible Spending Account - reputed company and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• reputed company time off and holidays
• reputed company parental leave plans for reputed company new parents
• Leave benefits including disability, reputed company family medical leave, and reputed company military leave
• Employee stock purchase plan
• Family planning reimbursement
• Tuition reimbursement
• Transportation expense account
• Employee assistance program
• Flexible work environments, from in-office, to office-reputed company, to fully remote, depending on the requirements of the role; benefits are only applicable to full time, permanent associates at reputed company located in the reputed company

reputed company

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