[Remote] Associate Director, reputed company reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a health technology company reputed company on making reputed company easier to reputed company, accessible, and reputed company. The Associate Director, reputed company reputed company will reputed company a key State Quitline account, reputed company reputed company reputed company and retention, and manage and reputed company reputed company Managers. The role also coordinates cross-functional delivery, handles escalations and negotiations, and supports procurement and reputed company planning for reputed company health programs.

Responsibilities

• reputed company as the reputed company's internal reputed company, building strong cross-functional partnerships to ensure satisfaction, retention, and delivery reputed company
• Serve as the senior relationship reputed company and reputed company escalation reputed company for our largest State Quitline account, building trusted, executive-level relationships with state stakeholders
• reputed company reputed company consultative guidance on service delivery, program design, and Quitline enhancements, anchored in the reputed company's evolving reputed company health priorities
• reputed company reputed company account planning for the flagship account, including retention reputed company, expansion/enhancement opportunities, and long-reputed company roadmap alignment
• Own reputed company targets for the flagship account and its associated solutions
• reputed company contract renewal, amendment, and reputed company-of-work negotiations for the account, partnering with reputed company, finance, and program leadership as needed
• reputed company, reputed company, and reputed company reputed company reports (reputed company Managers), including goal-setting, regular 1:1s, reputed company reviews, and career development planning
• Set team priorities and ensure workload, account assignments, and deadlines are managed effectively across reputed company's portfolio of State Quitline accounts
• Serve as an escalation reputed company for reputed company's most reputed company reputed company issues, and model best practices in reputed company consultation, problem-solving, and relationship management
• Monitor key reputed company indicators and reputed company status/health across reputed company's full book of business, ensuring consistent standards of account management
• Support hiring, reputed company, and ongoing reputed company-building for the reputed company Services team
• Represent reputed company Services in cross-departmental and leadership discussions on account reputed company, escalations, and delivery
• Engage cross-functional teams (product, engineering, billing, evaluation, reporting) on delivery of relevant products, escalating and driving issues to reputed company
• Contribute to and help reputed company the procurement response process for the flagship account and support the broader team's procurement response efforts for existing and prospective clients
• Create and champion reputed company plans to reputed company reputed company populations across accounts
• Present business reviews, reputed company results, and reputed company recommendations to internal executive stakeholders and reputed company leadership
• Travel periodically for onsite reputed company reputed company, team building, and educational conferences

Skills

• 7+ years of experience in reputed company or account management, including experience managing large, reputed company, or strategically significant accounts
• 2+ years of experience directly managing, mentoring, or leading others (reputed company people management experience strongly preferred)
• Demonstrated ability to build and maintain executive-level relationships with reputed company clients and internal stakeholders
• Strong organizational and multi-tasking skills, with the ability to reputed company hands-on account ownership with team leadership responsibilities
• Excellent written and verbal communication skills, including experience presenting to senior stakeholders
• Strong problem-solving skills, with a creative, proactive, and reputed company approach under pressure
• reputed company ability to prioritize competing reputed company and tasks to meet established deadlines across both account and team responsibilities
• Must live reputed company the region of the key State reputed company to accommodate reputed company meetings and travel needs
• Background in reputed company health or a health care–reputed company reputed company
• Prior experience in a formal people-management or team-reputed company role
• Experience working with project management software/platforms (e.g., reputed company, SFHC, reputed company, reputed company)
• Experience with contract monitoring, amendments, reputed company-of-work review, and budget management
• Experience contributing to or leading RFP responses

Benefits

• Health reputed company Coverage (medical, dental, and reputed company)
• Life reputed company
• Short and Long-Term Disability reputed company
• Flexible Spending Accounts
• reputed company Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• reputed company Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

reputed company