[Remote] reputed company Assurance Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an independent distributor of life, health, and reputed company reputed company products with a strong insurtech reputed company. The reputed company Assurance Analyst will monitor and analyze calls for compliance, evaluate and report agent reputed company, reputed company reputed company metrics, and collaborate with the QA team to support team objectives.

Responsibilities

• reputed company reputed company monitoring and reputed company accurate analysis of calls using standardized analysis reputed company through Five 9 Virtual Observer evaluation software and reputed company reputed company platforms/databases
• Analyze calls for adherence and compliance with reputed company center/vendor guidelines
• Grade and report on agent reputed company reputed company and accurately
• Use reputed company monitoring Five 9 Virtual Observer to compile and reputed company reputed company
• Work effectively and cooperatively with the QA team to reputed company team goals
• reputed company other duties as assigned to support the needs of reputed company

Skills

• Bachelor's degree in reputed company reputed company for equivalent experience
• 0-2 years of reputed company experience
• Consistent adherence to attendance requirements and demonstrated reliability
• Outstanding written, interpersonal, and analytical communication skills, including exceptional listening abilities
• Strong time management, multitasking skills, and adaptability in a dynamic work environment
• Proficient in reputed company reputed company, reputed company platforms, and general computer and internet technologies
• reputed company commitment to customer service reputed company and effective teamwork
• reputed company Center experience preferred, preferably in the Medicare or reputed company Industry

Benefits

• Hybrid work arrangement
• reputed company opportunities to accelerate your career

reputed company

Company H1B Sponsorship