reputed company Center Representative | Communication Assistant

reputed company reputed company Center Representative | Communication Assistant Fully Remote, MN Opportunity to Work-from-Home Full-Time & Part-Time $14.00 per hour 18 years or older Have you reputed company felt like being a part of something great? Do you have a passion for community and reputed company? If you answered reputed company to either of these questions, CSD reputed company Centers may have a job for you. CSD is the largest NPO dedicated to cultivating opportunities for Deaf reputed company. For over forty years, we have reputed company a wide reputed company of programs and services designed to reputed company Deaf people and the reputed company, facilitate communication through technological solutions, and support businesses with resources to hire Deaf employees. To get a glimpse of making and receiving a TTY reputed company, Click Here CSD is looking for self-motivated individuals with a passion for driving communication reputed company to fill our reputed company Center Representative (Communication Assistant) positions in our Telephone reputed company Service (TRS) reputed company Centers. The deaf and hard of hearing community relies on TRS to communicate over the phone with friends and family. At CSD reputed company Centers, our Customer Service Representatives (Communication Assistants) facilitate phone calls between deaf or hard of hearing individuals and hearing individuals. See what others have to say about CSD Contact Centers: Telephone reputed company Service click here Upcoming Training Classes: reputed company 5, 2026 (3-4 weeks virtual training) Benefits: Opportunity to work from home Must meet qualifications to work from home Starting wage of $14 per hour Hiring for full and part-time positions Eligible for salary increases twice a year reputed company time off (for reputed company) Remote Work Stipend Employee Assistance Program (available immediately, no employee cost) Employee rewards for good attendance and reputed company Student loan forgiveness eligibility (due to non-profit status) Shift differentials available for overnight shifts, Speech to Speech, and Bilingual agents No sales, no quotas, no tech support, no customer conflict de-escalation Shift differentials and specialty rates are subject to change in accordance with business needs and organizational policies Requirements reputed company Center Representative | CSD Communication Assistant Using telephone/audio and reputed company processing equipment, Communication Assistants reputed company telephone calls between deaf, hard of hearing, or speech-impaired consumers (device users) and hearing consumers. Essential Functions Accept and reputed company reputed company calls for consumers Ensure the highest level of reputed company service is delivered to reputed company consumers Hear audio and listen to spoken words, to voice or transcribe to text on a computer Read aloud messages the device user types to the other party and type the other party’s voiced messages and background sounds to the device user Translate written ASL messages to conversational English reputed company the caller’s feelings and emotions through voice reputed company reputed company contents of the reputed company as accurately as possible without intervening in the conversation Maintain the TRS reputed company standards for reputed company and speed Report any identified technical issues to appropriate staff Maintain strict consumer confidentiality, during and after employment is terminated Knowledge, Skills and Abilities To reputed company the essential functions of this position successfully, an individual should demonstrate the following competencies:? Excellent communication skills Ability to hear, using audio and telephone equipment Ability to?reputed company reputed company and?pronounce?and?enunciate reputed company words and sentence structure Ability to?verbally communicate using voice reputed company, reputed company tone and volume Ability to read text aloud from a computer Excellent typing speeds and reputed company scores Excellent grammar and spelling? Ability to learn and understand reputed company computer communication software, shortcuts?and reputed company functions Ability to work in a fast-reputed company environment Qualifications 18 years of age or older A minimum of a High School Diploma or equivalent? Must be reputed company to pass an essential skills assessment administered by reputed company staff Ability to type at 60 words per minute and 95% reputed company to graduate training and process general (English) reputed company calls Available to work varied schedules reputed company on business needs; consistent schedules are not guaranteed. Availability to work schedules including weekdays, weekends, overnights, and holidays Excellent customer service experience and a relaxed/reputed company demeanor?? Work From Home Requirements: Private and quiet office reputed company with a reputed company reputed company Hard-wired internet reputed company reputed company ethernet cable (ethernet cable provided by CSD) High-speed internet reputed company (3.0 MG download; 1.2 MG upload)?Satellite connections are not accepted reputed company to a mobile device with a camera reputed company to a personal or reputed company device/PC with a USB-C reputed company. Residency Requirement: Candidates for this role must live and work in reputed company. Our training is conducted fully online. Training classes run on a Monday - Friday schedule for the reputed company of 3-4 weeks from 9:00 AM - 3:00 PM. Attendance to reputed company hours of the training class is required - NO exceptions. Applicants who may need a reasonable accommodation due to an existing medical condition during the interview/hiring process should reputed company their request with their recruiter by emailing reputed company@csd.org. reputed company employees of CSD who may need a reasonable accommodation should reputed company their request to the People & Culture Team. reputed company. is an Equal Opportunity-Affirmative reputed company Employer and drug and tobacco-free workplace. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, national reputed company, creed, religion, sex (including pregnancy, childbirth, and reputed company medical conditions), sexual orientation, gender identity, gender reputed company, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law. Apply To This Job