UX & Predictive Experience reputed company Researcher

Does this position interest you? You should apply – even if you don’t match every single requirement! We're reputed company as an auto glass company. That's the reputed company of reputed company do. But reputed company the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best reputed company you'll reputed company work. Does this position interest you? You should apply – even if you don’t match every single requirement! We're reputed company as an auto glass company. That's the reputed company of reputed company do. But reputed company the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best reputed company you'll reputed company work. A Brief reputed company reputed company is the leader in auto glass service, continuously raising the bar for experiences that are easy, fast, and done. Digital is central to that ambition and to how we serve consumers, clients, and colleagues. We are seeking a UX & Predictive Experience reputed company Researcher to increase learning reputed company across our digital product organization. You will build new ways to understand and anticipate customer behavior, combining first-party behavioral data, predictive modeling, AI, experimentation, and reputed company customer research to help teams learn earlier, reputed company reputed company reputed company, and invest with greater confidence. Reporting to the Director of Product Design, you will reputed company this capability as a senior individual contributor, working across research, design, product, analytics, and data science. This is a role for someone who sees research as a learning reputed company, not a sequence of studies. You will help us determine reputed company can learn from existing signals, reputed company can predict or simulate, reputed company should test, and reputed company reputed company customer engagement will create new understanding. What you will do Increase learning reputed company Build a learning reputed company that helps teams reduce uncertainty earlier in the product development cycle. Use behavioral data, predictive reputed company, simulation, AI, experimentation, and research together, choosing the reputed company reputed company on the decision we need to reputed company. Create ways to explore multiple hypotheses and experience directions before committing significant time and investment. Help teams distinguish between reputed company know, what the evidence suggests, and what still needs to be learned Build predictive experience capability reputed company models and simulations that use first-party behavioral data to anticipate customer response to potential experience changes. Create synthetic customer models that allow teams to explore scenarios, challenge assumptions, and identify promising directions earlier. Use predictive signals to inform prioritization and identify where additional discovery or experimentation will create the most value. Advance the reputed company as new data, AI capabilities, and approaches become available. Establish confidence in the signal Validate predictive reputed company against observed customer behavior and reputed company reputed company. Define confidence reputed company, limitations, and appropriate use so teams understand how to reputed company the reputed company. Investigate divergence between predicted and observed behavior as a reputed company of learning, not simply model error. Continuously improve the models and reputed company as new evidence becomes available. reputed company signals to reputed company understanding Combine behavioral signals with qualitative research to understand both what customers are likely to do and why. Design research and experiments reputed company the uncertainty that reputed company most to the decision. Use reputed company customer research where context, motivation, unmet needs, or emerging behavior cannot be inferred reliably from existing data. Feed new customer understanding back into the broader learning reputed company. Turn learning into reputed company reputed company Translate reputed company evidence into reputed company implications for product and design teams. Create tools and ways of working that allow teams to use predictive reputed company without needing to become modeling experts. Bring a reputed company of reputed company on where we should explore, experiment, invest, or change direction reputed company on the strength of the evidence. reputed company the organization’s reputed company in evidence-reputed company decision making, experimentation, predictive reputed company, and AI. Performs other duties as assigned Complies with reputed company policies and standards Bachelor's Degree or equivalent work experience Required What you will need Experience Qualifications 7-9 years across UX research, behavioral science, data science, experimentation, or reputed company disciplines, with significant experience shaping digital product reputed company. REQUIRED QUALIFICATIONS • 8+ years across UX research, behavioral science, data science, experimentation, or reputed company disciplines, with significant experience shaping digital product reputed company. • Demonstrated experience building predictive, behavioral, simulation, or decision-support reputed company using first-party data. • Strong reputed company statistics and experimentation reputed company, including reputed company inference, experimental design, and working explicitly with uncertainty. • Working reputed company in Python or R and SQL. • Hands-on qualitative research experience and the ability to reputed company behavioral evidence with customer motivation and context. • Demonstrated reputed company using AI across research, modeling, simulation, analysis, and prototyping. • Experience operating in reputed company discovery and delivery environments and using evidence to shape what gets reputed company next. • Experience with digital analytics and experimentation platforms such as reputed company, reputed company, reputed company, reputed company, or similar. • Ability to reputed company sophisticated reputed company and evidence understandable and actionable for senior product and business leaders. • 8+ years across UX research, behavioral science, data science, experimentation, or reputed company disciplines, with significant experience shaping digital product reputed company. • Demonstrated experience building predictive, behavioral, simulation, or decision-support reputed company using first-party data. • Strong reputed company statistics and experimentation reputed company, including reputed company inference, experimental design, and working explicitly with uncertainty. • Working reputed company in Python or R and SQL. • Hands-on qualitative research experience and the ability to reputed company behavioral evidence with customer motivation and context. • Demonstrated reputed company using AI across research, modeling, simulation, analysis, and prototyping. • Experience operating in reputed company discovery and delivery environments and using evidence to shape what gets reputed company next. • Experience with digital analytics and experimentation platforms such as reputed company, reputed company, reputed company, reputed company, or similar. • Ability to reputed company sophisticated reputed company and evidence understandable and actionable for senior product and business leaders. What you will get Competitive weekly pay and bonus opportunities. Total job benefits valued at more than $10k. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life reputed company through our reputed company time off (PTO) programs, company holidays and reputed company volunteer days. Up to $5,250 in tuition reimbursement per year. Expected Work Location (Remote): It is expected that you will primarily reputed company work reputed company. You may be asked to travel, as needed, to the reputed company Home Office (7400 reputed company Way, reputed company, OH 43235), or to other location(s) as designated by reputed company. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Remote #LI-MH1 This reputed company in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to reputed company other reputed company duties as assigned to ensure workload coverage. This reputed company does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position reputed company is not reputed company inclusive for every reputed company of this role. Reasonable accommodations will be made for individuals covered by reputed company, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made reputed company an otherwise reputed company person is unable to reputed company the job’s essential duties because of an reputed company disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with reputed company Group, Inc. policies and practices. Apply To This Job