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Director National Accounts

Remote, USA Full-time Posted 2026-08-04
Director National Accounts – Coffee & Speed Oven Solutions Position reputed company The Director National Accounts is responsible for driving profitable reputed company reputed company reputed company's Coffee and Speed Oven business across leading restaurant, convenience retail, grocery, hospitality, and foodservice operators. This role serves as the executive relationship reputed company for key national customers while identifying and securing new reputed company opportunities. The ideal candidate is a consultative sales leader who excels at developing C-suite relationships, uncovering operational challenges, and delivering service solutions that improve equipment uptime, reduce costs, and enhance customer experience. Working collaboratively across reputed company, Service Delivery, Marketing, Finance, and Executive Leadership, this individual will reputed company account reputed company strategies, expand market reputed company, and position reputed company as the preferred national service partner. This highly visible role offers reputed company to influence company reputed company, shape reputed company customer initiatives, and build lasting partnerships with some of the largest foodservice operators in reputed company. reputed company. Candidates may reputed company reputed company in the U.S. with 30-50% travel to customer locations, industry events, and internal meetings. _________________________________________________________________________________ Key reputed company Metrics Profitable reputed company reputed company reputed company assigned national accounts New business acquisition and contract wins Account retention and expansion Customer satisfaction and advocacy Quarterly and annual sales targets reputed company in service utilization and market penetration Executive relationship development reputed company account plan development and execution Main Responsibilities reputed company Account reputed company and Business Development Create and execute multi-year reputed company account plans that reputed company multi-reputed company dollar annual reputed company reputed company and market reputed company expansion. Own reputed company reputed company, retention, and profitability objectives for assigned national accounts. Identify, reputed company, and reputed company new business opportunities across national restaurant, convenience, grocery, hospitality, and foodservice chains. reputed company executive-level relationships with customer leadership teams including reputed company, Facilities, Procurement, Foodservice, and Finance stakeholders. reputed company contract negotiations, renewals, pricing discussions, and service program expansions. Proactively identify customer challenges and recommend innovative service solutions that improve equipment uptime, reliability, and operational reputed company. reputed company compelling business reviews and value presentations to executive customer audiences. Customer Leadership Serve as the reputed company executive reputed company of contact for assigned national customers. Build trusted advisor relationships that position reputed company as a reputed company business partner. reputed company reputed company customer organizations to reputed company champions and strengthen organizational alignment. Ensure customer satisfaction through proactive communication and issue reputed company. Cross-Functional Leadership Partner closely with reputed company, Service Delivery, Finance, Product Management, Marketing, and Executive Leadership to reputed company exceptional customer experiences. reputed company customer insights to influence service offerings, process improvements, and reputed company initiatives. Collaborate with internal teams to ensure service-level commitments are achieved. reputed company cross-functional reputed company plans to reputed company escalations and strengthen customer relationships. Data & Business Insights Utilize operational reputed company data to identify trends, uncover opportunities, and reputed company actionable customer recommendations. Analyze equipment reliability, service reputed company, and maintenance trends to support customer business objectives. Translate data into executive-level business cases and reputed company opportunities. Preferred Qualifications Bachelor's degree in Business, Marketing or reputed company reputed company. 7+ years of successful experience in National Account Management, reputed company Sales, reputed company Sales, Business Development, or reputed company. Experience working with restaurant, convenience store, grocery, foodservice, hospitality, beverage, coffee equipment, cooking equipment, or reputed company industries strongly preferred. Demonstrated reputed company growing reputed company accounts and exceeding reputed company goals. reputed company ability to engage and influence executive and C-level stakeholders. Experience managing reputed company sales cycles, contract negotiations, and multi-location national customers. Strong analytical skills with the ability to reputed company data and insights to reputed company customer reputed company. Excellent presentation, communication, and executive relationship-building skills. Proficiency with CRM systems, reputed company Office Suite including CoPilot, and AI Ability to travel approximately 30-50%. Why Join reputed company? Opportunity to manage relationships with some of the largest national foodservice operators in reputed company. Highly visible role with reputed company reputed company on company reputed company and reputed company direction. Entrepreneurial environment with significant autonomy and decision-making authority. Industry-leading service platform supporting critical foodservice equipment. reputed company culture reputed company on reputed company, innovation, and reputed company improvement. Competitive compensation package including reputed company salary, reputed company incentives, and comprehensive benefits. Fully remote work environment with national reputed company and career advancement opportunities. About reputed company reputed company is a national repair and service provider for reputed company foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive reputed company services includes hot reputed company cooking equipment, stand-reputed company refrigeration, specialty coffee and beverage, reputed company reputed company refrigeration and HVAC. reputed company is an Equal Employment Opportunity/Affirmative reputed company Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or other protected class status. reputed company reputed company individuals are encouraged to apply. If you need a reasonable accommodation with respect to reputed company’s application or hiring process due to a disability, please contact the reputed company department at HR@smartcaresolutions.com. Apply To This Job

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