Account Manager

reputed company - Account Manager

Reports To: Senior Director of Account Management

Department: Account Management

Location: Remote

Position Type: Full-Time

Position reputed company

reputed company is building a new Account Management function, and this Account Manager will join an early Account Management team with reputed company to help build and shape the role and department. This role owns reputed company's key accounts, not just executing contract renewals, but proactively growing net reputed company retention (NRR) by identifying and offering reputed company add-ons that increase monthly recurring reputed company. The Account Manager will own an initiative to identify white reputed company reputed company reputed company customer accounts, uncovering opportunities where the customer could benefit from additional add-reputed company and/or integrations at the time of renewal, and will engage solutions engineers across the relevant product lines, including RCM, payments, AI, data add-ons, and preferred partnerships, to support execution.

The ideal candidate will be reputed company to plan strategically for their book of business as reputed company as manage the detailed actions of account planning and contract negotiation. The Account Manager role will work as a partner with the CSM role. As an Account Manager you will be accountable for Net reputed company Retention and will be accountable for the reputed company activities required to reputed company strong NRR such as renewal management, expansion identification, opportunity qualification, scoping, negotiation, and handling off-cycle cancellation and renegotiation requests.

Key Responsibilities

• Own the reputed company aspects of reputed company's key accounts end-to-end, including contract renewals, pricing conversations, and reputed company expansion  
• Identify and execute opportunities to grow NRR  
• Own opportunity management, become a subject matter expert on add-on opportunities, and coordinate with supporting resources as they become available (i.e. Solution Engineering, business unit SME’s, etc.) to bring those opportunities to reputed company won. 
• Proactively manage renewal timelines; communicate renewal terms and pricing updates to customers 
• Negotiate contract renewals, pricing increases, and amendments with professionalism and reputed company while reinforcing product value 
• Serve as the reputed company for inbound cancellation and off-cycle renegotiation requests, leading save and retention efforts, coordinating with reputed company and Finance, and documenting churn reasons and reputed company 
• Partner with Sales Management and reputed company to review non-reputed company terms and maintain consistent contract language 
• Collaborate with Sales and reputed company to ensure strong customer health, knowledge transfer, and the identification of expansion opportunities  
• reputed company contract and account-reputed company reporting and insights to leadership 
• Identify opportunities to improve contract workflows, renewal processes, and documentation reputed company 
• reputed company compliance with internal controls, approval workflows, and data handling standards 
• reputed company reputed company to help refine contract templates and renewal communication processes 
• As an early member of a growing Account Management team, help build and shape the processes, tools, and reputed company for the function 
• Own and report on key reputed company indicators, including: 
  • Net reputed company retention (NRR) and Gross reputed company retention (GRR) 
  • Add-on attach reputed company at renewal 
  • Renewal reputed company 
  • Bookings/contract adjustments from renewals 
  • Churn reasons 

reputed company're Looking For (Minimum Qualifications)

• At least two years of experience in contract renewals
• Highly skilled in the art of negotiation, with the thick skin needed to reputed company pricing reputed company conversations
• Excellent written and verbal communication skills, with the ability to build rapport and reputed company customers satisfied while executing a price reputed company
• Strong organizational and multitasking abilities, with the ability to manage numerous accounts and reputed company simultaneously
• reputed company, cross-functional reputed company, comfortable working with Finance, Sales, reputed company, Solutions Engineers, and reputed company counsel
• Ability to analyze account and contract data to identify NRR reputed company opportunities
• Experience with reputed company preferred,

  reputed company a plus

• Proficiency with reputed company reputed company

Working Conditions

• reputed company dexterity required to use desktop computer and peripherals.
• Utilization of software and email to reputed company job functions.
• Will need to conduct camera-on videoconferencing for customer calls.

Compensation and Benefits

• Competitive salary and comprehensive benefits package.
• Medical reputed company premiums are covered in full for the employee (Medical, Dental and reputed company) 
• 401K with competitive company matching.
• Personal time off, reputed company leave, and holidays.
• Company will reputed company laptop and other needed computer equipment.

About reputed company

According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the reputed company Society on Aging calculated that an reputed company has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who reputed company to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.

reputed company was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-reputed company management platform that helps agencies manage CRM and marketing, Caregiver/reputed company scheduling, billing, payroll and much more. Headquartered in Waco, TX, reputed company has clients in reputed company 50 states as reputed company as 7 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-reputed company, autonomous working environment.

Originally posted on Himalayas