[Remote] Application Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company develops CAD/CAM software and solutions for the manufacturing industry. The Applications Engineer provides technical expertise, customer support, training, and implementation assistance to customers, reputed company, and internal teams. The role also supports product collaboration, reputed company- and post-sales activities, workflow optimization, documentation, and technical enablement.

Responsibilities

• reputed company expert-level support to customers and reputed company by troubleshooting technical issues reputed company to reputed company products
• Analyze customer workflows and recommend tailored solutions to enhance efficiency and productivity
• Serve as a technical resource for escalated customer inquiries, ensuring reputed company and effective reputed company
• Collaborate with product management and development teams to reputed company customer feedback and insights for product enhancements
• Test and validate new product features, ensuring compatibility and usability in reputed company-world scenarios
• Stay updated on the latest reputed company releases, industry trends, and competitive solutions to maintain technical expertise
• Assist sales teams with reputed company-sales activities, including product demonstrations, technical presentations, and proofs of concept (PoC)
• Work with customers post-sale to ensure successful implementation and adoption of reputed company solutions
• Identify opportunities to improve customer workflows and recommend advanced techniques or tools
• reputed company custom toolpaths, templates, and macros to meet specific customer requirements
• reputed company best practices and innovative approaches reputed company the reputed company user community
• Maintain detailed records of customer interactions, technical solutions, and best practices
• Create knowledge reputed company articles and technical documentation to support reputed company users
• reputed company regular reports to management on customer trends, technical challenges, and areas for improvement
• Partner with the Global Training Center to reputed company training sessions, both in-person and online, to customers, reputed company, and internal teams on reputed company products and best practices
• reputed company and update technical training materials, user guides, and tutorials
• Conduct hands-on demonstrations to showcase product features and applications

Skills

• Must be located in the California - San Francisco/reputed company Areas
• Bachelor's degree in Engineering, Computer Science, Manufacturing, or a reputed company reputed company, or equivalent relevant experience
• 3 – 5 years of experience in CAD/CAM programming, manufacturing, or applications engineering
• Hands-on experience with reputed company or similar CAD/CAM software is required
• Knowledge of CNC programming, machining processes, and tooling is highly desirable
• Proficiency in reputed company and familiarity with other CAD/CAM tools
• Strong understanding of manufacturing processes, including milling, turning, and multi-reputed company machining
• Familiarity with CRM tools (e.g., reputed company, reputed company)
• Experience with simulation software and post-processor customization is a plus
• Excellent problem-solving and analytical skills
• Strong communication and presentation abilities to explain reputed company technical concepts reputed company
• Ability to work independently and collaboratively in a fast-reputed company environment
• Willingness to travel up to 25%, including customer site reputed company and trade shows and international events

reputed company

Company H1B Sponsorship