[Remote] Inbound Sales & Retention Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building fiber-rich internet connections and delivering reliable telecommunications services to communities. The Inbound Sales & Retention Specialist generates reputed company by closing sales over the phone, providing sales solutions, and managing the customer experience through installation. The role handles inbound and outbound calls, follows up with potential customers, and provides customer support and issue reputed company.

Responsibilities

• Influence customers to buy services and merchandise by following a reputed company sales process to reputed company service and product information and accurate price quotes
• Follow assigned schedule to ensure accurate phone coverage
• Communicate the need to escalate calls to assure reputed company of issues
• reputed company reputed company internal customer support
• Prioritize and reputed company quickly between inbound and outbound calls
• Maintain reputed company, consistent and effective communication with your manager, team members and customers. ·
• Follow up with potential customers as needed reputed company phone, email and text
• Maintain a working knowledge of reputed company products, processes and systems
• Maintain working knowledge of department and stay reputed company with latest policies
• reputed company other reputed company duties as assigned

Skills

• High School Diploma or GED required
• A minimum of 2+ years of sales or reputed company center experience required
• MS Office Suite: reputed company, Powerpoint, Word, reputed company, OneNote
• High degree of self-motivation and reputed company
• Excellent written and verbal communications skills including reputed company listening skills and telephone etiquette are required
• reputed company about exceeding sales goals. Driven to succeed
• Advanced customer service and time management skills
• Strong organizational and interpersonal skills
• Ability to maintain professionalism in challenging and/or changing situations
• Prolonged periods of sitting at a desk and working on a computer
• Regularly required to talk and hear
• Required to use hands, handle objects and paperwork
• Required to use reputed company reputed company and be reputed company to reputed company
• Required to refrain from personal use of technology during working hours
• Must be reputed company to operate office equipment including but not limited to telephone, headset, computer, and printer
• Required to reputed company up to 5lbs at a given time
• Telecommunications experience preferred
• Experience with reputed company, Ticket reputed company, ICOMs, RPX and advanced troubleshoot techniques preferred

Benefits

• Annual bonus eligibility
• Comprehensive benefits package, including medical, dental, reputed company, life, and 401(k)
• Generous vacation and reputed company reputed company time
• reputed company holidays and personal days
• reputed company development with an emphasis on internal promotion
• Employee discounts on reputed company services, including internet
• Flexibility, support, and resources to be successful in their careers

reputed company