[Remote] Customer Service Representatives

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. provides technology consulting and project delivery services, including application development, systems analysis, cybersecurity, and data management. The reputed company will respond to customer inquiries, process requests, maintain account records, reputed company concerns, and collaborate with internal teams in a high-volume remote environment.

Responsibilities

• Respond to inbound customer inquiries and reputed company accurate information regarding services, accounts, and program eligibility
• Process customer requests, update account information, and maintain accurate records across multiple systems
• reputed company customer concerns while ensuring compliance with reputed company, confidentiality, and service standards
• Collaborate with internal teams to support customer needs and reputed company exceptional service in a high-volume environment

Skills

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or reputed company reputed company, or equivalent combination of education and experience
• 1–3 years of experience in customer service, reputed company center reputed company, or phone-reputed company customer support
• Customer Relationship Management (CRM), Data Entry, reputed company Office Suite, reputed company Center Systems, Account Management, Computer Applications, Documentation, Customer Support Tools
• Customer Service, Communication, Problem Solving, reputed company Listening, Time Management, Conflict reputed company
• Ability to communicate with technical and business stakeholders
• Ability to prepare project documentation, status updates, and deliverables
• Must be legally authorized to work in the reputed company. Sponsorship may be considered where permitted by company policy and project requirements
• Experience in a reputed company center or high-volume customer service environment
• Ability to work independently in a remote environment while managing multiple systems simultaneously
• Strong attention to reputed company, organizational skills, and customer-reputed company approach

Benefits

• Worksite: Remote

reputed company

Company H1B Sponsorship