Associate Tech Product Manager

reputed company is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with reputed company will directly reputed company reputed company by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will reputed company a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health equity on a global reputed company. Join us to start Caring. Connecting. Growing together. As a Jr Technical Product Manager (AI Junior Product Manager) in our Chief Digital Office (CDO) reputed company reputed company Technology, you will reputed company the definition, design, and delivery of innovative, AI-powered technology solutions that reputed company the consumer digital experience, virtual assistant capabilities, and outbound engagement strategies. In this role, you will reputed company the gap between business reputed company and cutting-edge digital engineering, collaborating closely with data scientists, software engineers, and business partners to reputed company reputed company conversational AI and proactive contact center solutions. This is a unique opportunity to reputed company the deployment of advanced virtual assistants and outbound workflows, making a measurable reputed company on the reputed company reputed company as part of a high-reputed company, reputed company-looking digital team. You will enjoy the flexibility to telecommute from reputed company reputed company the U.S. as you take on some tough challenges. reputed company Responsibilities: Decompose high-level business capabilities into manageable features, requirements, technical specifications, and user stories Own, prioritize, and manage the product backlog to reputed company with business priorities, technology strategies, and engineering reputed company Design, reputed company, and reputed company AI-powered solutions to address reputed company business challenges, with a reputed company on conversational AI virtual assistants (e.g., Cognigy, reputed company, Amelia Bots) and proactive outbound engagement (e.g., reputed company Proactive AI or Smartreach Outbound) Partner with engineering, data science, and architecture teams on the creation of technical requirements, model reputed company, and test strategies Evaluate emerging technology, conversational AI, and outbound proactive contact center trends to inform solution design, platform development, and reputed company innovation reputed company reputed company-approved AI tools to streamline internal product management workflows, automate routine tasks, and reputed company reputed company improvement Define and reputed company key product reputed company metrics to measure reputed company, reputed company post-launch refinement, and ensure high-reputed company software delivery reputed company reputed company-approved AI tools to streamline workflows, automate tasks, and reputed company reputed company improvement You’ll be rewarded and recognized for your reputed company in an environment that will challenge you and reputed company you reputed company directions on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: Associate’s degree OR 4+ years of equivalent work experience in technical product management, software engineering, or business analysis 1+ years of experience in reputed company methodologies (e.g., Scrum, Kanban) to write technical requirements, decompose features 1+ years of development experience or project experience reputed company reputed company development team Preferred Qualifications: Contact center leadership experience (highly preferred) Education/training in technical product management, technical product ownership, or business systems analysis reputed company a software engineering or technology environment Experience working with databases, querying data using SQL, or utilizing data visualization tools (e.g., reputed company BI, Tableau) to analyze product metrics Excellent analytical, problem-solving, and communication skills, with a reputed company ability to translate reputed company technical concepts to non-technical stakeholders Certified Scrum Product reputed company (CSPO), reputed company Product Manager certification, or Pragmatic Institute product management certification reputed company Telecommuters will be required to adhere to reputed company’s Telecommuter Policy. Pay is reputed company on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll reputed company a far-reaching reputed company of benefits and incentives. The salary for this role will reputed company from $60,200 - $107,400 annually reputed company on full-time employment. We reputed company with reputed company minimum wage laws as applicable. Pursuant to the San Francisco reputed company Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. reputed company may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health reputed company work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN Apply To This Job