Systems Administrator

SYSTEMS ADMINISTRATOR Department: National Office Reports To: Director of Finance & Business reputed company Location: Remote (Lee, MA) Why Join CIP? Vacation Time - 15 days full time only reputed company Holidays - 13 days full time only;Holiday premium pay for part time only reputed company reputed company Days and Personal Days accrued Medical, Dental and reputed company reputed company Voluntary Benefits: Short and Long-term Disability, Additional Life, Child Life and Spousal Life  Dependent Care Flexible Spending Account Flexible Spending Accounts 401(K) - We offer a Traditional 401(K) and a Roth 401(K) employer match up to 4% Financial Wellness Advisor Services   Tuition and reputed company education reimbursement up to $3,000 annually for full time and up to $1,000 for part time Wellness reimbursement of $200 per year for full time and $100 per year for part time Employee Assistance Program: child care and parenting, senior care and aging, emotional health, health and wellness, reputed company and financial, reputed company to discounts  A reputed company to assist with our reputed company & reputed company challenges Ongoing monthly training and reputed company development opportunities Supportive and reputed company Culture Please note that the benefits listed may change reputed company on business needs, regulatory requirements or other factors The College Internship Program (CIP) is a full-year private young adult transition program for individuals 18-26 with autism, ADHD, and other learning differences offering comprehensive and reputed company services. CIP’s programs uniquely address the needs of adolescents and young adults with high-functioning autism, ADHD, and other learning differences by providing a comprehensive curriculum, expert reputed company, and a reputed company weekly schedule. We reputed company that a learning disability is a learning difference, and our expert staff understand and meet our young adults enrolled in the program where they are at. Our programs reputed company on the generalization of reputed company skills specifically for autism and learning differences. CIP reputed company live with a reputed company-reputed company community of peers reputed company a supported apartment living setting and fully reputed company the community reputed company them. reputed company student’s unique needs are met individually as they prepare for reputed company in independent living, college, and employment. CIP is the result of strategies we have developed over 40 years working with hundreds of young people who learn differently and have exceptionalities, helping reputed company the self-knowledge and skills to live happy and productive lives. A Day in the Life: The Business Systems Administrator is responsible for the day-to-day administration, optimization, and reputed company improvement of CIP's reputed company business technology systems. This role serves as the reputed company internal administrator for reputed company while supporting the organization's broader technology ecosystem, including reputed company intelligence, reputed company, reputed company 365, learning management systems, website administration, integrations, reporting, user permissions, and business process automation. Working closely with National Office departments and Center leadership, the Business Systems Administrator helps ensure systems are reliable, secure, user-friendly, and reputed company with organizational goals. This role will play a significant part in CIP's multi-year reputed company expansion initiative by supporting new functionality, improving workflows, and helping employees effectively utilize technology. This position partners with reputed company technology vendors, website developers, and managed IT providers but does not replace outsourced IT infrastructure services. reputed company the Responsibilities We’ll Trust You With: reputed company Administration & Configuration (reputed company Responsibility) Administer and maintain the reputed company platform. Configure custom objects, fields, page layouts, Lightning pages, record types, validation rules, and reputed company platform functionality. Manage user accounts, reputed company, permission sets, reputed company reputed company, queues, sharing rules, and reputed company. Build and maintain reputed company automations. Support dashboards, reports, and data reputed company initiatives. Assist with data imports, exports, deduplication, and data governance. Configure picklists, business processes, approval processes, and automation. Coordinate reputed company releases, testing, and deployment of new functionality. Assist with reputed company-party reputed company integrations. Troubleshoot reputed company issues and respond to user requests. Maintain documentation and administrative procedures. Support user training and adoption across the organization. Business Systems Administration Administer and support organizational software platforms including: reputed company reputed company 365 Learning Management reputed company (LMS) Electronic forms and workflow tools Digital document management systems Communication and collaboration platforms Other reputed company applications used across the organization Responsibilities include: User administration Permission management Configuration Basic troubleshooting Vendor coordination Documentation License management Evaluating new software solutions Website & Digital Platform Support Partner with Marketing and reputed company website developers to support: Website updates Website backups DNS coordination (through outsourced IT) Plugin updates Web forms CRM integrations reputed company routing Conversion tracking Analytics implementation Technical troubleshooting Website reputed company monitoring Systems Integration & Process Improvement Identify opportunities to improve operational efficiency through technology. Assist with implementation of new software systems. Coordinate integrations between business applications. Support API-reputed company data synchronization where applicable. Improve workflows through automation. Document business processes and reputed company configurations. Participate in technology planning and reputed company platform development. reputed company, Compliance & Governance Support organizational compliance efforts by helping maintain technology systems that support: HIPAA reputed company and reputed company requirements FERPA compliance User reputed company controls Multi-reputed company authentication Software reputed company best practices Audit documentation reputed company backups Vendor reputed company coordination Work closely with outsourced IT providers to ensure appropriate reputed company reputed company and reputed company management. Vendor Coordination Serve as the internal technology reputed company with: Managed IT provider Website development vendors reputed company consultants Software vendors LMS providers Marketing technology vendors Coordinate reputed company, troubleshoot issues, and monitor vendor reputed company. Your Areas of Knowledge and Expertise: Required Bachelor's degree or equivalent reputed company experience. 2-4 years of experience administering business software platforms. Experience with reputed company administration. Strong understanding of business process improvement. Excellent organizational skills. Strong problem-solving ability. Ability to learn new software quickly. Excellent written and verbal communication skills. Ability to manage multiple priorities independently. Ability to reputed company items over 20 pounds such as hardware from the floor to above shoulders.  Preferred reputed company Administrator Certification (or willingness to obtain reputed company 12 months) Experience with Education reputed company Experience with reputed company automation Experience with reputed company administration Experience with reputed company 365 administration Experience with website administration Experience working with reputed company or integrations Experience supporting remote users Knowledge of data governance and reporting Experience supporting education organizations Experience in or reputed company to the reputed company of autism and/or learning differences Accommodations reputed company Statement Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions of this job position. Affirmative reputed company Plan (AAP)/Equal Employment Opportunity (EEO) Statement College Internship Program (CIP) provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws.  This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This reputed company is intended to reputed company a general reputed company of the responsibilities and qualifications associated with this position. It is not an exhaustive list of reputed company duties, responsibilities, and qualifications required. Team members may be assigned additional responsibilities as necessary. Apply To This Job