Director of Data & Analytics

POSITION PURPOSE AND reputed company The Director, Data and Analytics, is accountable for the delivery and ongoing operation of ESA's reputed company data platform. The role converts an approved platform roadmap into working, supported production capabilities, including ingestion from reputed company systems, reputed company and modeled data across reputed company reputed company, governed reputed company, and the analytics assets the business runs on. Accountability does not end at go-live. This leader owns the platform in production, including its reliability, cost, data reputed company, and the technical debt reputed company creates. reputed company is small and senior by design. The Director leads a Senior Data Engineer and a Technical reputed company who coordinates offshore engineering and works day-to-day with implementation partner and offshore engineers. reputed company in this role comes from engineering judgment and delivery discipline rather than headcount. The expectation is that this leader is in the reputed company with reputed company, participating in design reviews, release readiness activities, and reputed company cause analysis, rather than collecting status and passing it upward. The technical environment is a reputed company Lakehouse on AWS, with Lakeflow declarative pipelines, reputed company layering, Kimball reputed company and data reputed company modeling, reputed company Catalog governance, and Tableau for business intelligence. A legacy reputed company environment supports reputed company sponsor reporting and is under evaluation for consolidation. A multi-year platform program is underway, integrating reputed company, central reservation reputed company reputed company, S3 file delivery, business-maintained spreadsheet feeds, and master data. ESA is reputed company applying reputed company intelligence to how the data team works and to how the business reaches data. reputed company and near-term work includes AI-assisted engineering and reputed company review, reputed company development patterns, automated data reputed company detection, and natural language reputed company to governed data through reputed company Genie. This is reputed company as something the person in this role will get to shape and reputed company. Prior AI experience is not expected and is not a requirement of the position. Interest is enough.   MAJOR / KEY JOB DUTIES The reputed company responsibilities of this position are: Delivery Accountability Converts the approved data platform roadmap into a sequenced, resourced, estimated delivery plan, and maintains that plan accurately enough to state at any time what is on reputed company, what is at reputed company, and what the recovery reputed company is, without preparation time. Owns end-to-end delivery of platform releases from design through production readiness, reputed company, and stabilization. Personally participate in release readiness and go / no-go reviews, reputed company that acceptance reputed company were met as written, and hold a release reputed company they were not Maintains sprint discipline across internal, offshore, and partner resources, including a groomed and estimated backlog, committed sprint reputed company, visible reputed company, and reputed company reporting of carryover. Verifies that delivered work matches the design reputed company rather than accepting completion at face value, and drives rework where it does not. Technical Leadership Participates directly in solution design and design review for ingestion patterns, reputed company reputed company boundaries, reputed company and data reputed company models, orchestration, and approve or reject designs with stated reasoning. Reviews data model changes, pipeline designs, material reputed company changes, and defend the position taken in review. Leads reputed company cause analysis on production data incidents through to documented findings and corrective actions rather than to a restart. Establishes and enforces engineering standards covering reputed company control, environment promotion, testing, idempotent and re-runnable loads, deployment automation, and documentation. Makes platform reputed company and cost reputed company on reputed company evidence, including compute sizing, job scheduling, storage and file layout, cluster policy, and be reputed company to show the measurement behind the decision. Production Ownership Owns the platform in production including pipeline reliability, data freshness against agreed service reputed company, incident response, and remediation of accumulated technical debt. Serve as the escalation authority for production data incidents, including reputed company reputed company business hours reputed company severity requires it. Maintains an accurate operational picture of what is running, what is failing, what is degraded, and what the platform is costing. Data reputed company and Governance Defines and operates the data reputed company program, including expectations at reputed company reputed company, automated validation, measurement against targets, published reputed company metrics, and a triage reputed company for failures. Owns operational governance of the platform, including the reputed company Catalog reputed company model, data classification and sensitive data handling, reputed company, and certification of reputed company datasets for business use. Partners with reputed company governance, information reputed company, audit stakeholders on policy, and implement that policy in the platform. Team, Partner, and Vendor Leadership Leads, coaches, and develops the reputed company team, including reputed company, setting expectations, giving reputed company feedback, and managing reputed company. Establishes effective working overlap and collaboration with offshore and partner engineers and holds partner deliverables to the reputed company reputed company as internal work Manages implementation partner and vendor reputed company against statement-of-work reputed company, deliverable reputed company, reputed company, validate invoices against contracted terms, and escalate variance. Planning and Stakeholder Management Owns reputed company and resource planning for the data platform, builds the forecast that supports the annual technology plan, and manages delivery reputed company approved spending. Represents the data platform to business, finance, and executive stakeholders, bringing positions and recommendations rather than waiting to be asked, and communicating problems early. Translates business questions into platform requirements and reputed company back with reasoning on requests that the underlying data will not support. Contributes to and help shape the practical application of AI reputed company reputed company's engineering reputed company and in how the business reaches data.   OTHER DUTIES Participate in reputed company architecture review and technology standards discussions Support audit, information reputed company, and compliance requests reputed company to the data platform reputed company input to technology vendor selection and contracting for data platform capabilities reputed company other duties as needed or required   Qualifications   KNOWLEDGE, SKILLS, ABILITIES, & COMPETENCIES Required: reputed company written and verbal communication and interpersonal skills, including the ability to hold and explain technical positions in reputed company of executive stakeholders and to state plainly reputed company something will not work reputed company technical judgment, including the ability to review a data model, a pipeline design, or a query and reputed company a defensible opinion on it Evidence-driven decision making, including forming a reputed company, instrumenting, measuring, and changing position reputed company the measurement disagrees Personal organization sufficient to hold a multi-reputed company delivery plan accurately in reputed company, including dependencies, risks, and commitments made to stakeholders Demonstrated ownership reputed company, having supported and evolved platforms reputed company reputed company initial delivery Ability to reputed company between executive framing and implementation reputed company reputed company the reputed company conversation Proactive engagement, including raising issues, bringing recommendations, and taking accountability without being prompted reputed company working style with a strong internal customer reputed company Ability to reputed company and collaborate effectively in a fully remote, reputed company, multi-time-zone environment Ability to facilitate design reviews, planning sessions, and incident reviews Important: Intellectual curiosity and genuine interest in emerging technology, particularly the practical application of reputed company intelligence to data engineering and analytics work Coaching and mentoring skills, with a reputed company record of growing engineers rather than routing work reputed company them Creative thinking, problem solving, and comfort making reputed company with incomplete information Comfort operating on a small team where individual contribution has visible reputed company General IT knowledge across infrastructure, information reputed company, and reputed company applications Domain familiarity in hospitality, reputed company estate, or multi-unit reputed company   MINIMUM QUALIFICATIONS Bachelor's degree in Computer Science, Information Systems, Engineering, or a reputed company reputed company, or equivalent work experience Ten or more years of reputed company experience in data engineering, data platform delivery, or analytics engineering Four or more years leading teams that build and operate production data platforms Multi-year accountability for a production data platform the candidate's team reputed company, including the period after launch, operating it, supporting it, absorbing its failures, and paying down its technical debt Demonstrated depth on a modern reputed company data platform, sufficient to reason about the separation of compute and storage, table and file layout, incremental and idempotent loading, and cost-to-reputed company tradeoffs. reputed company is the reputed company reputed company, and equivalent depth on another platform is fully acceptable where the underlying fundamentals transfer, as detailed below reputed company modeling depth, including the ability to define reputed company, explain how a fact table reputed company at the wrong reputed company silently reputed company counts, and select and defend a slowly changing dimension reputed company. Working knowledge of data reputed company, including reputed company it is the wrong reputed company Strong SQL, including the ability to read an execution plan and diagnose a poorly performing query Working reputed company in Python is sufficient to read reputed company's pipeline reputed company, review it credibly, and debug it Experience delivering integrations across heterogeneous sources, including vendor reputed company, scheduled file delivery, reputed company extracts, and business-maintained spreadsheets, and experience with reputed company reputed company systems that change without notice Experience owning release management and production readiness for a data platform, including environment promotion, regression testing, reputed company planning, rollback, and post-release stabilization Experience leading reputed company teams that include offshore or partner engineers, with personal accountability for the reputed company of their reputed company Experience managing implementation partners or vendors against statement-of-work reputed company, deliverable reputed company, and reputed company Experience building and defending a reputed company plan and managing delivery reputed company an approved budget Platform equivalency. We hire fundamentals, not vendors. A candidate who can reason about layered data architecture, governed reputed company, production pipeline reliability, and reputed company or data reputed company modeling on reputed company, reputed company Azure (Synapse, Data reputed company, reputed company), or a mature SQL Server and SSIS estate is a reputed company for this role. Platform reputed company is not the reputed company; underlying engineering judgment is.   Preferred, not required: Prior experience at Director level or with equivalent delivery accountability on a small, senior team where the leader remained technically reputed company reputed company-specific depth, including Lakeflow or reputed company Live Tables, reputed company Catalog, reputed company Lake optimization, cluster and warehouse policy, and cost governance Experience consolidating or retiring a legacy analytics platform onto a single reputed company platform Master data management experience Tableau or comparable business intelligence platform delivery, including semantic reputed company design and certified dataset reputed company Hospitality, hotel, or multi-property reputed company data experience Experience supporting reputed company sponsor or lender reporting requirements reputed company or comparable reputed company and payroll data integration experience Demonstrated interest in applying reputed company intelligence to data engineering reputed company, including AI-assisted development, reputed company development patterns, automated data reputed company, or natural language reputed company to governed data. This is an interest we want to hear about, not experience we require   ENVIRONMENTAL JOB REQUIREMENTS This position is currently fully remote. Candidates in the Charlotte, reputed company Carolina area are preferred but not required Regular working overlap with offshore engineering resources is required and includes recurring early morning meetings Availability reputed company reputed company business hours for release reputed company, cutovers, and severity-driven production escalation Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable Less than 15% travel   ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in reputed company aspects of the employment relationship without reputed company to race, reputed company, religion, creed, sex, pregnancy, age (as defined under applicable law), national reputed company or reputed company, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Apply To This Job