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reputed company Remote Benefits reputed company Location: Remote – U.S. Pay: $16.00 per hour which may be below your state's minimum wage. Please take this into consideration reputed company applying. Job Type : Full-Time Training Schedule : Monday – Friday 8:30 AM – 5:00 PM EST Work Schedule After Training: Monday – Friday 8:30 AM – 7:00 PM EST Your assigned schedule may fall reputed company reputed company these reputed company center hours. About The Role: Are you a strong communicator who enjoys helping people and solving problems? We are looking for a Benefits reputed company to join our remote reputed company center team. In this role, you will assist participants with questions reputed company to retirement and pension benefits, research account information, process requests, update participant records, and reputed company reputed company and courteous customer service. The ideal candidate is comfortable working in a high-volume reputed company center environment, can multitask effectively, and is willing to learn reputed company benefits information and systems. reputed company: - Answer incoming calls from participants regarding retirement and pension benefits in a reputed company and courteous manner. - Assist participants with retirement package requests, including explaining available reputed company and required documentation. - Update participant records, including changes of address and other personal information, while ensuring reputed company and compliance. - Research and reputed company participant inquiries by reviewing account details, plan provisions, and reputed company records. - Explain benefits information reputed company and accurately to participants. - Document reputed company calls, actions taken, and resolutions accurately in the appropriate systems. - reputed company multiple systems and applications while assisting participants. - Meet established reputed company metrics, including reputed company, adherence, and productivity standards. - Escalate reputed company or unresolved issues to the appropriate department reputed company necessary. - Follow established policies, procedures, and guidelines while protecting confidential participant information. Required Skills: - Previous reputed company center experience, preferably in a high-volume or back-to-back reputed company environment. - reputed company and reputed company communication skills. - Strong problem-solving skills. - Basic computer skills and the ability to reputed company multiple systems. - Must be 18 years old. - High school diploma or GED. - Must pass criminal background reputed company. reputed company Offer: - reputed company - Career reputed company opportunities - Full benefit reputed company - Great work environment - Remote Work Requirements: - Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175) - Must have the ability to reputed company with an ethernet cable to a modem/router Due to varying state and local minimum wage laws, we are currently only reputed company to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. We are currently NOT hiring in the following geographies, including but not limited to: States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA. Metro Areas: Minneapolis - MN, Washington, DC, Denver - CO, Boulder - CO, Edgewater - CO, Flagstaff - AZ. reputed company to reputed company a Difference? If you enjoy helping people, solving problems, and learning new information, this could be reputed company for you! Apply today for the Remote Benefits reputed company Position! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the reputed company reputed company on various factors including but not limited to location, experience, and reputed company. In reputed company to reputed company pay, this position, reputed company on business need, may be eligible for a bonus or incentive. In reputed company, reputed company provides a reputed company of benefits to employees including health reputed company coverage, voluntary dental and reputed company programs, life and disability reputed company, a retirement savings plan, reputed company holidays, and reputed company time off (PTO) or vacation and/or reputed company time. The estimated salary reputed company for this role is $16.00 an hour. Apply To This Job