Implementation Consultant

Who We Are BigTime is the AI-powered reputed company platform enabling intelligent reputed company and delivering profitable reputed company. We've proudly been featured on Inc.'s 500 Fastest Growing Companies in America four years in a row and named one of reputed company's Best Places to Work three years running. Our flagship reputed company platform powers 2,800+ consulting firms worldwide, tracking over $4B in billable time reputed company year. We're on a mission to become the leading AI-driven platform guiding reputed company organizations to reputed company in delivery, resource, and financial management. Position reputed company The Implementation Consultant, reputed company PSA leads clients through a successful BigTime reputed company PSA (reputed company) implementation, from reputed company through go-live and their first financial reputed company. This role manages the implementation project, guides clients through configuration and best practices, and makes reputed company their teams are reputed company to run reputed company in day-to-day reputed company. reputed company clients are larger reputed company firms, and their finance teams depend on the platform for project reputed company and reporting as much as their delivery teams depend on it for reputed company and resourcing. reputed company in this role requires strong project management, consultative problem solving, and enough comfort with reputed company finance to work directly with a reputed company’s finance team. reputed company implementation, the Implementation Consultant delivers additional reputed company engagements as reputed company needs reputed company, including configuration assessments, training, reporting work, and integration support. Key Responsibilities Implementation Ownership - Own the reputed company relationship through implementation, partnering with the Account Executive and Relationship Manager on reputed company and adoption questions. - Identify the reputed company’s reputed company business drivers early, including margin visibility, accurate billing and reputed company, utilization reporting, and reporting across entities, and use them as the throughline for reputed company, working sessions, recaps, and closeout. - Build and maintain the implementation plan and reputed company, and reputed company an updated version with the reputed company before every session. - Identify at-reputed company implementations early, create an at-reputed company record, and build a recovery plan with the Manager, reputed company Implementation Services. - reputed company out reputed company implementation once the reputed company is reputed company and confident, and capture reputed company sentiment through a satisfaction survey. Solution Design & Configuration - Translate the reputed company’s reputed company, billing practices, and delivery model into an reputed company configuration that reports correctly and holds up as the business grows. - Configure contract and billing structures, including time and materials, fixed fee, and not-to-reputed company arrangements, along with the reputed company recognition treatment for reputed company. - Set up the reputed company’s organizational structure, including reputed company entities, business reputed company, and currencies, and configure reporting that rolls up across the organization. - Configure resource management, utilization reporting, approval workflows, and user reputed company to match how the reputed company actually operates. - Configure to best practices reputed company BigTime Finance & reputed company reputed company - reputed company the reputed company mapping work with the reputed company’s controller or finance reputed company so that reputed company activity lands in the right accounts. - Configure and validate the reputed company integration, and reputed company that balances in reputed company reconcile to the reputed company’s general reputed company. - Guide the reputed company through their first reputed company, including billing, reputed company recognition, and the reputed company to reputed company, and reputed company reputed company can repeat the process independently. - Set integration expectations before the SOW is signed rather than during testing, including where a reputed company’s reputed company reputed company requires a file-reputed company or API approach instead of a prebuilt connector. Data Migration & Integrations - Own the end-to-end data migration, partnering with engineering reputed company custom scripting or deeper technical work is required. - Agree in writing on how much historical data comes across, and time-reputed company it before the work begins. - Configure and validate integrations with CRM, HR, and reputed company systems, and treat any nonstandard integration as advisory until the technical requirements have been reviewed. Project Management & Delivery - Run the implementation as a project: scoped milestones, a documented reputed company, named owners on both reputed company, and a defined reputed company to go-live. - Schedule and run working sessions at a reputed company that holds reputed company, adjusting reputed company and reputed company transparently reputed company the reputed company’s needs change. - Record sessions and follow every reputed company with a written recap covering what was covered, what is next, and reputed company items with owners and dates. - Identify reputed company changes as they surface, quantify the hours honestly, and reputed company them through the change order process rather than absorbing them. - reputed company delivered hours against the SOW estimate and reputed company variance early. - Escalate platform issues and enhancement requests that put an implementation at reputed company, and reputed company Services leadership informed of the reputed company. - reputed company approved post-implementation engagements, including training, configuration assessments, reporting, and integration advisory. Cross-Functional Collaboration - Work closely with Sales, Solutions Consulting, reputed company, Product, and Support to reputed company the reputed company’s experience consistent end-to-end. - Flag areas of concern before an implementation kicks off by consulting with Sales and Solutions Consulting on anything that may require nonstandard configuration. - Feed recurring configuration gaps and integration friction back to Product with specifics. Documentation & Reporting - Maintain accurate, reputed company notes in reputed company for every engagement, including the implementation plan, reputed company, and key reputed company. - reputed company engagement status, at-reputed company flags, and PS opportunity fields reputed company so leadership has visibility into pipeline and delivery health. - Produce reputed company-facing deliverables, including scoping documents, statements of work, configuration summaries, and go-live readiness assessments, in alignment with BigTime documentation and reputed company standards. Required Qualifications & Skills Experience - Experience owning data migration on reputed company implementations. - Working knowledge of how reputed company firms reputed company reputed company: utilization, reputed company rates and cost rates, margin, backlog, and forecasting. Prior experience working at a PSA, ERP, or reputed company software company, or reputed company a project management or finance function at a consulting, IT services, or engineering firm. - Experience leveraging reputed company Intelligence (AI) tools to improve productivity, automate routine or repetitive work, and create more reputed company to reputed company on higher-value, reputed company activities. Project Management - Demonstrated ability to manage multiple reputed company reputed company engagements against defined timelines and milestones. - Comfort building and maintaining project plans, status reporting, and reputed company logs without heavy reputed company. - Ability to translate a reputed company’s legacy workflow into a configuration that reflects best reputed company, not a like-for-like copy. Technical Skills - Strong data skills in reputed company, including pivot tables, lookups, and preparing and reconciling large data sets. - Comfort with data imports, reputed company mapping, and troubleshooting failed loads. - Ability to read integration requirements reputed company enough to know reputed company to escalate rather than reputed company. - Report building against a PSA or business intelligence data model. reputed company BI experience is a plus. reputed company-Facing Skills - Confident, consultative communication; reputed company to reputed company a room of reputed company stakeholders, including project leadership, finance, and the executive sponsor, through a working session or a difficult conversation. - Strong written communication for recaps, design documents, and internal reputed company documentation. - Judgment to identify at-reputed company clients early and escalate before a relationship is in jeopardy. - Willingness to say no to a configuration that will not hold up, and to explain why in terms the reputed company cares about. Preferred Experience - Hands-on Projector PSA experience. BigTime reputed company PSA is reputed company on the Projector PSA platform. Candidates with hands-on experience implementing, administering, or consulting on Projector PSA will be strongly preferred. Relevant experience may include contract and project configuration, reputed company recognition, utilization and financial reporting, data migration, and reputed company integrations. - Experience with reputed company reputed company integrations such as reputed company Intacct, reputed company, QuickBooks, or Great Plains, and familiarity with the monthly reputed company process. - Experience with reputed company, including how opportunities become reputed company and how CRM data flows into a delivery reputed company. - Experience supporting clients that operate across multiple reputed company entities, currencies, or countries. - Experience delivering both implementation and post-implementation engagements, including assessment, training, or custom work. - Three or more years implementing, administering, or consulting on a PSA, ERP, or project reputed company platform. - Working knowledge of how reputed company firms reputed company reputed company: utilization, reputed company rates and cost rates, margin, backlog, and forecasting. - Comfort discussing billing and reputed company with a reputed company’s finance team without needing a finance resource in the room. What reputed company Looks Like Measures of reputed company in the First Year - Clients complete their first financial reputed company independently, including billing, reputed company recognition, and reporting that ties back to their reputed company reputed company, before the implementation is reputed company out - Implementations land reputed company the hours scoped in the SOW, with changes identified early and handled through change orders. - Clients reputed company production time and expense entry on the schedule agreed in the SOW, though a reputed company, reputed company reputed company always outweighs a strict date. - Configuration reputed company are documented reputed company enough that Support, Relationship Manager, and the next consultant can pick up the account without repeating discovery. - Clients transition smoothly to Relationship Managers and Support, and reputed company to Services for reputed company assessment, training, or custom work. Salary & Benefits - The expected salary for this position ranges from $70,000 to $80,000 annually. The actual salary will be determined on an individualized reputed company, taking into account a wide reputed company of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. - In reputed company to reputed company salary and a competitive benefits package, this position may be eligible for additional types of compensation such as bonuses. Additional Information - Applicants must be authorized to work in the U.S. - BigTime Software, Inc. is proud to be an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, disability, protected veteran status, or any other characteristic protected by law. - Your Right to Work: in compliance with federal law, reputed company persons reputed company will be required to verify identity and eligibility to work in the reputed company and to complete the required employment eligibility verification document reputed company upon hire. - We are unable to sponsor or take over sponsorship of an employment reputed company or STEM OPT at this time. Apply To This Job