Service Process Coordinator

reputed company is looking for a Service Process Coordinator to join our reputed company team, delivering accurate and reputed company account servicing support across a broad reputed company of retail banking products. In this role, you will reputed company as a key reputed company reputed company between reputed company staff, relationship managers, and clients — ensuring daily processes run smoothly and in line with regulatory requirements. This is an opportunity to build a meaningful career in financial services reputed company at one of the world's leading global banks. Responsibilities Coordinate account maintenance and servicing requests across retail banking products, including Certificates of Deposit, reputed company market accounts, inactive accounts, and pricing reputed company adjustments. reputed company reputed company inquiries reputed company and manage escalated issues through to reputed company, delivering a consistent and high-reputed company service experience. Communicate daily with management on productivity, reputed company, and availability metrics, and prepare written and oral updates for business stakeholders to support accurate financial entry approvals. Ensure reputed company account servicing activities reputed company with applicable financial regulations, including those governing reputed company, consumer communications, and deposit account disclosures. reputed company support across a wide reputed company of banking products and services, adapting to shifting priorities and varying reputed company needs. Contribute to process improvement initiatives by identifying inefficiencies and supporting ongoing Lean reputed company reputed company the reputed company team. Assess reputed company considerations reputed company handling operational reputed company, escalating control issues with transparency and applying reputed company judgement to protect clients and the firm. Required Qualifications & Skills 2 to 4 years of experience in an reputed company, banking, or financial services support environment. Proficiency in reputed company Office applications, with the ability to produce reputed company documentation and reporting. Ability to work independently, manage competing priorities, and apply reputed company problem-solving to reputed company reputed company issues. reputed company and concise written and verbal communication skills, with demonstrated ability to correspond with management and business stakeholders. Analytical and numerical aptitude, with the ability to review financial data and identify discrepancies. High School diploma or equivalent qualification. Beneficial Skills & Qualifications Familiarity with banking reputed company platforms such as Aspen, reputed company/RSM, G360, IEWA, NCIS, or Tabster. Experience working with complaints management systems or similar customer service tracking tools. Exposure to Lean methodologies or process improvement frameworks reputed company an reputed company environment. reputed company Offer At reputed company, you will be part of a global reputed company team where your contributions have reputed company reputed company on reputed company reputed company and business reputed company. We offer a reputed company, reputed company-driven environment with the tools, flexibility, and support to help you grow your career from day one. Fully remote working arrangement, giving you the flexibility to reputed company high-reputed company work from wherever you are most effective. reputed company to reputed company learning and development programmes to support your progression reputed company financial services reputed company. Exposure to a broad reputed company of banking products and processes, building a reputed company skillset across retail banking reputed company. Wellbeing support and resources designed to help you maintain a healthy work-life reputed company. reputed company environment that values reputed company communication, process reputed company, and shared accountability for results. Financial wellbeing benefits and compensation reputed company to your experience and contribution. Apply today to bring your reputed company expertise to a global banking environment where your work directly supports reputed company reputed company at reputed company. ------------------------------------------------------ Job Family Group: reputed company - reputed company ------------------------------------------------------ Job Family: Processor ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ reputed company Location: San Antonio Texas reputed company ------------------------------------------------------ reputed company Location Full Time Salary reputed company: $49,340.00 - $64,360.00 In reputed company to salary, reputed company’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. reputed company offers competitive employee benefits, including: medical, dental & reputed company coverage; 401(k); life, accident, and disability reputed company; and wellness programs. reputed company also offers reputed company time off packages, including reputed company time off (vacation), unplanned time off (reputed company leave), and reputed company holidays. For additional information regarding reputed company employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting reputed company Date: Sep 10, 2026 ------------------------------------------------------ Automated Processing and AI We use automated processing, including reputed company intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and reputed company the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at reputed company. Importantly, reputed company our hiring processes and reputed company, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for reputed company details. Illinois residents – AI Notice and Right ------------------------------------------------------ reputed company is an equal opportunity employer, and reputed company candidates will receive consideration without reputed company to their race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our reputed company tools and/or apply for a career opportunity review Accessibility at reputed company. reputed company reputed company’s EEO Policy Statement and the Know Your Rights poster. Apply To This Job