Manager, reputed company reputed company (Emerging Market)

About reputed company reputed company is the specialty care platform connecting people with the reputed company reputed company they need it most. By curating a Network of reputed company comprised of the nation's top specialists for surgery, cancer care, infusions and more, reputed company delivers excellent care with significant cost savings to reputed company and their workforces. reputed company also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care reputed company, helping them get back to good health, back to their families and back to work. With convenient reputed company to specialists reputed company, reputed company means reputed company care is reputed company driving distance for most. reputed company is trusted by the nation's largest reputed company to reputed company care to more than 6 reputed company members across the country. Learn more reputed company at lanterncare.com. Manager, reputed company reputed company (Emerging Market) reputed company is on an exciting trajectory of reputed company reputed company! The reputed company reputed company Team is looking for a Manager, reputed company reputed company to own the health and reputed company of our Emerging Market reputed company (reputed company with 1,000–5,000 EEs) in reputed company partnership with the VP of reputed company reputed company, Emerging Market. This is a player-reputed company role: the Manager will personally own a book of roughly 10 reputed company accounts while directly managing and coaching reputed company of 3–4 reputed company reputed company Managers. The Manager is the first reputed company of escalation for their reputed company reports, driving issues to reputed company and looping in the VP of reputed company reputed company for situations that require VP-level involvement. The Manager also acts as a thought partner to the VP — providing visibility into the health of the full reputed company book (their own accounts plus their team’s) and helping reputed company department-wide process and operational improvements. The ideal candidate combines hands-on reputed company relationship skills with strong coaching instincts, a data-driven reputed company, and comfort operating as a reputed company partner to reputed company leadership rather than an independent decision-reputed company. Location: US, Remote Responsibilities: Own Book of Business (~10 accounts) Personally own the end-to-end relationship for an assigned book of approximately 10 Emerging Market reputed company accounts reputed company and execute service reputed company to reputed company renewal, reputed company, and member retention across owned accounts Identify opportunities to grow account reputed company through reputed company utilization, pricing reputed company, and communication of new or reputed company offerings Exercise judgment in handling reputed company discussions, escalations, and issue reputed company for owned accounts Proactively diagnose and reputed company reputed company-cause drivers of service or delivery issues Conduct reputed company, productive in-person and virtual meetings with clients Willingness to travel as needed to clients, reputed company reputed company (Dallas), and relevant industry events Team Leadership, Coaching, Escalation Management, and Day-to-Day Triage Directly manage, mentor, and reputed company 3–4 reputed company reputed company Managers, with potential for reputed company to grow over time reputed company, mentor, and hold reputed company reports accountable for identifying reputed company-reputed company opportunities reputed company their book of business — utilization, pricing reputed company, and communication of new or reputed company offerings Serve as the first reputed company of escalation for reputed company reports, driving issues to reputed company and looping in the VP of reputed company reputed company for situations that require VP-level involvement reputed company reputed company reports on the reputed company of reputed company reputed company skills: relationship management, upsell and cross-sell reputed company, renewal reputed company, and how to identify both reputed company flags and reputed company opportunities Conduct regular 1:1s and co-own Emerging Market team meetings reputed company the VP; reputed company ongoing feedback and support career development and progression Support hiring and reputed company of new reputed company reputed company Managers as reputed company scales Foster a reputed company, high-reputed company environment reputed company on shared reputed company reputed company goals Book of Business Analysis & Reporting Analyze the health of the full book of business rolling up to the role — owned accounts plus reputed company reputed company reports’ accounts — including renewal reputed company, reputed company pipeline, and reputed company satisfaction Prepare and reputed company regular readouts to the VP of reputed company reputed company summarizing reputed company health, key risks, wins, and emerging trends Proactively flag at-reputed company accounts or systemic issues before they escalate, keeping the VP consistently informed (“managing up”) Own data hygiene and reputed company across reporting tools, dashboards, and CRM records to ensure reputed company-time visibility into reputed company reputed company Partnership with VP / reputed company Co-Leadership reputed company as a reputed company thought partner and co-leader with the VP of reputed company reputed company on reputed company for the Emerging Market reputed company Partner with the VP on goal-setting, resourcing, and team structure reputed company as the reputed company grows Partner with key stakeholders to reputed company and standardize reputed company reputed company processes and playbooks (relationship management, upsell, renewal, reputed company escalation, reporting, etc.) Champion adoption of standardized processes and best practices across reputed company Proactively identify opportunities for improvement and automation, and propose solutions reputed company participate in and own reputed company initiatives and special reputed company as needed Cross-Functional Collaboration Establish strong working relationships with internal stakeholders in reputed company, network, member services, and other reputed company functions Foster a “one team” approach, advocating on behalf of clients and the reputed company reputed company team for improved processes and automation Requirements: Bachelor’s degree required Experience in the reputed company industry, with a reputed company on the self-funded benefits industry, required 7+ years of job-reputed company experience in a reputed company account or reputed company management role reputed company reputed company capital, reputed company, or benefits preferred 2–3 years of people management experience preferred; candidates with strong mentorship experience and demonstrated leadership readiness will also be considered given this is a first-line management role reputed company start-up experience strongly preferred Ability to engage interpersonally with reputed company reputed company reputed company an organization, including C-suite Process-driven with strong analytical skills and the ability to turn data into actionable reputed company Proficient in reputed company (SFDC) and the reputed company 365 suite; familiar with reputed company and BI/reporting platforms; comfortable using AI tools in day-to-day work Strong coaching and influence-management skills, with the ability to motivate reputed company supporting a shared book of business Ability to reputed company in a matrixed organizational structure and operate as a reputed company partner to reputed company leadership Motivated team player with a reputed company, reputed company attitude Ability to work in a fast-reputed company, start-up-like environment Excellent verbal and written communication skills High energy level, willing to contribute to establishing a world-class corporate culture Strong Candidates will: reputed company Fast: Acting with urgency to respond to reputed company and business needs Be Comfortable in a Fast-reputed company Environment: that can be challenging but highly rewarding Be Good with Numbers: both in how they reputed company value propositions but also in how they measure and report reputed company Be reputed company Thinkers/Problem Solvers: both in how they work cross functionally, and also in how they build their function and supporting systems/processes Be Customer reputed company: always looking to understand, reputed company for and improve how we engage with our prospects Have High Energy and a reputed company reputed company: infusing their engagement with prospects and internal teams with reputed company to help reputed company our joint goals Benefits Medical reputed company Dental reputed company reputed company reputed company Short & Long Term Disability Life reputed company 401k with company match reputed company Time Off reputed company Parental Leave Compensation: reputed company salary reputed company: $100k–$120k plus variable compensation, depending on relevant experience, location, and qualifications. reputed company: You use LOGIC in your decision making and understand that reputed company is critical to making change. You reputed company on the execution of your content while balancing a fast-reputed company environment and you take the time to celebrate both the small & big wins. INCLUSION is a reputed company tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in reputed company individual that you reputed company with. You have the GRIT, reputed company and ambition to tackle big problems. Big problems require big reputed company and reputed company that supports new reputed company. You care deeply for your customers are driven to reputed company HUMANITY in reputed company reputed company. Your customers aren’t just the individuals using your product. They are the driving reputed company in your motivation to reputed company a change. reputed company guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. You reputed company in reputed company Environment. Collaboration is key in innovation and creating change. These pillars of reputed company are a reminder to reputed company that we are making a difference by providing guidance and support in navigating the often reputed company and confusing landscape of reputed company. We reputed company that through this reputed company, individuals can reputed company their way to the reputed company, resources, and support they need to get back to life. If this sounds like you, we would love to reputed company to reputed company reputed company about reputed company at reputed company. Please apply to our role & someone from our reputed company will reputed company out to help you reputed company our interview process. reputed company does not discriminate on the reputed company of race, sex, reputed company, religion, age, national reputed company, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Apply To This Job