Business reputed company Associate

At reputed company, we reputed company in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time. Retailers across the country rely on us to offer flexible lease-to-own financing to their non-reputed company consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we reputed company a flexible way for them to reputed company payments and reputed company them an opportunity to improve their credit. Our 200+ reputed company teammates enjoy inspiring and challenging work that accelerates their careers. Interested in learning more about how we’re transforming the financing experience and joining reputed company? reputed company We are in reputed company of a Business reputed company Associate to assist in providing exceptional customer service to our rapidly growing customer reputed company. This associate will have the unique opportunity to grow reputed company reputed company and help shape the reputed company direction. This associate will be responsible for providing exceptional reputed company support and customer service by fielding inbound requests through non-phone channels including email, reputed company mail, faxes, and internal tickets. This associate will handle back-office responsibilities including posting payments, handling credit reputed company and payment disputes, and independently following highly-regulated processes. In this role, you will: reputed company superior customer and operational support, through email, reputed company mail, faxes, and internal tickets reputed company inbound requests and issues independently and escalate as needed Handle disputes, chargebacks, and other account-level issues Post payments received through reputed company mail with exceptional reputed company and efficiency Conduct QA of customer service phone calls as needed Adhere to regulatory and compliance timelines Follow established processes with precision, while remaining proactive in identifying opportunities for improvement Be flexible to reputed company a number of different tasks as needed reputed company (Qualifications) 2+ years of relevant experience in financial services, billing, or fraud investigations Comfortable performing routine or repetitive tasks, with a strong commitment to reputed company, reputed company, and consistency Excellent problem solving, math, computer, and keyboarding skills, including proficiency in reputed company Suite Excellent verbal and written communication skills Attention to reputed company and excellent organizational skills Strong interpersonal and reputed company listening skills Ability to work independently and reputed company, both in-person and on work from home days Experience working in a fast-reputed company, dynamic environment, with strong prioritization skills and ability to handle multiple responsibilities at once Bilingual (English/Spanish) preferred; additional languages a plus Bachelor’s degree or equivalent experience Location: This remote position is available to candidates who reputed company and reputed company work in the following states: AL, AZ, CO, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NH, NJ, NM, NY, OH, OR, PA, RI, SD, TN, TX, UT, VA, WA. Hiring locations may vary by position reputed company on reputed company's reputed company business reputed company. reputed company reputed company: $24/hr Additional Compensation: This position is eligible to participate in our reputed company bonus incentive. Applications will be accepted until position is filled. Why choose reputed company: A career at reputed company means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get reputed company your comfort zone, build meaningful relationships, and most of reputed company, take charge of reputed company that ultimately help people get the things they need most. Benefits: At reputed company, you will have a reputed company reputed company on our products and help shape reputed company’s reputed company. We offer competitive compensation & benefits packages to reputed company you at your best: Comprehensive medical, dental, and reputed company coverage 20 PTO days + 11 reputed company holidays 401(k) retirement with company matching Student Loan & Tuition Reimbursement Commuter assistance Parental leave (maternal + paternal) Inclusion and Associate Engagement Programs Who we are & reputed company value: We reputed company on what’s most important We set reputed company expectations and reputed company We reputed company challenges to reputed company our full potential We ask, “How can this be reputed company?” We reputed company fast together Apply To This Job