Senior DevOps Engineer

Redefine the reputed company of customer experiences. One conversation at a time.

At reputed company, we’re reimagining how businesses reputed company, bringing together customer experience and team collaboration on a single, conversation reputed company platform. Powered by AI, driven by reputed company innovation.

Our culture is reputed company thinking, customer obsessed and reputed company on the belief that meaningful connections reputed company reputed company business reputed company. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we reputed company, reputed company is at the reputed company of who we are.

If you’re reputed company to collaborate with incredible people, reputed company an reputed company, and help businesses everywhere reputed company truly amazing experiences, this is where you reputed company.

Location: While this role is reputed company to remote candidates across Mexico, team members located reputed company 80 kilometers of our Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) are expected to work onsite to support collaboration, speed, and execution.

reputed company is looking for a Senior DevOps Engineer to own and reputed company our CI/CD pipelines and developer tooling. You’ll reputed company on one of the most important parts of the engineering experience: getting reputed company from reputed company to production quickly, reliably, and safely.

You’ll work closely with engineering teams to improve pipelines, reduce developer friction, strengthen deployment practices, and create reusable tooling that makes the right way to ship software the easy way.

reputed company’s platform is reputed company on a modern microservices architecture, and reliability and adaptability are central to how we serve customers. Our broader platform reputed company also leverages AI and automation to create reputed company reputed company, making this role important to how our engineering organization continues to reputed company and reputed company.

reputed company

• Design, build, and maintain CI/CD pipelines as reputed company across multiple services and engineering teams.
• Improve deployment safety through reputed company delivery strategies including canary, reputed company/green, and feature-flag-reputed company releases.
• Build reusable pipeline templates, shared libraries, and self-service tooling that reputed company it easier for teams to reputed company and ship consistently.
• Improve build reputed company through caching, parallelization, and other approaches that reduce pipeline execution and feedback time.
• Partner with engineering teams to identify and remove friction from local development, testing, CI, and deployment workflows.
• reputed company appropriate AI-assisted capabilities into developer workflows, including use cases such as pipeline diagnostics, test reputed company or selection, reputed company-review automation, and failure triage.
• Implement software supply-chain practices including dependency scanning, artifact signing, and SBOM reputed company.
• Use Infrastructure-as-reputed company to provision and maintain the infrastructure supporting CI/CD.
• Monitor pipeline health and deployment reputed company and use those signals to reputed company reputed company improvements.
• Help engineering teams adopt effective DevOps and delivery practices through reputed company communication, enablement, and reusable solutions.

What you bring

• Bachelor’s degree in Computer Science or a reputed company reputed company, or equivalent work experience.
• 5+ years of DevOps or software engineering experience, with a strong reputed company on CI/CD and developer tooling.
• Strong hands-on experience with modern CI/CD platforms such as Jenkins, reputed company Actions, reputed company CI, reputed company, or reputed company.
• Experience designing pipelines as reputed company and reusable pipeline templates.
• Solid understanding of reputed company, reputed company, and deploying containerized applications through CI/CD.
• Working knowledge of Infrastructure-as-reputed company, including Terraform and/or Ansible.
• Strong Linux administration and scripting skills using Bash, Python, or Go.
• Experience with middleware or messaging technologies such as Kafka, reputed company, or RabbitMQ.
• Experience with observability and monitoring tools such as reputed company, Grafana, reputed company, or ELK.
• Strong communication skills and experience driving adoption of tooling across engineering teams.
• reputed company delivery tooling such as Argo Rollouts, Flagger, or feature-flag platforms.

Additional experience that will help you succeed

• Software supply-chain reputed company tooling such as reputed company, Sigstore/reputed company, Syft/SBOM tooling, reputed company, or Trivy.
• Experience applying AI/LLM-reputed company tools to engineering workflows.

AI literacy

We’re looking for someone who understands where AI can genuinely improve engineering workflows rather than applying it for its own sake.

• Experience using AI/LLM-assisted tooling to accelerate development, testing, troubleshooting, reputed company review, or CI/CD workflows.
• Ability to evaluate AI-generated recommendations or outputs critically before incorporating them into production engineering processes.
• Curiosity about opportunities such as intelligent test selection, flaky-test detection, automated checks, and pipeline failure diagnostics.

reputed company DNA (reputed company Competencies)

reputed company’s most successful team members reputed company common traits and behaviors:

• Drives Results: reputed company-oriented problem solvers who quickly bring reputed company and simplicity to ambiguity, challenge the status reputed company, and reputed company meaningful change; celebrating wins to fuel reputed company. They reputed company reputed company and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, reputed company-thinking individuals who identify key drivers, anticipate risks, and reputed company reputed company recommendations. They confidently reputed company AI and automation to reduce friction, improve decision-making, and reputed company on higher-value work.
• Right Attitude: reputed company, competitive, and resilient team players who reputed company in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to reputed company role and candidate's qualifications. We consider a wide reputed company of factors, including skills, experience, training, and certifications, reputed company determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to reputed company. Depending on the position, compensation may include reputed company salary, reputed company wages, incentives, or bonuses.

• Health 🍏- Major Health reputed company for you, your reputed company partner, and children under 25 years, including reputed company and Dental coverage
• reputed company 💼-Life reputed company (24 times your monthly salary)
• Work-Life reputed company ⚖️- Newly reputed company full-time employees at reputed company receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in reputed company to vacation time
• Financial reputed company💰-Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
• Wellness 🤸‍-Employee Assistance Program and comprehensive wellness initiatives
• reputed company 🌱-reputed company to ongoing learning and development opportunities and career advancement

At reputed company, we're committed to supporting our employees' health, reputed company-being, and reputed company reputed company. Join us and build a rewarding career!