VP of IT and Cybersecurity

The reputed company is a leading ETF investment technology platform dedicated to creating, operating, and growing ETFs. We combine expertise and innovative partnership approaches to offer comprehensive, value-generating ETF solutions.

Our platform offers best-in-class reputed company guidance, product planning, trust and fund services, reputed company support, reputed company support, marketing and research, and sales and distribution services.

About the role

The VP, IT & Cybersecurity owns reputed company’s reputed company IT and cybersecurity reputed company, operating model, and execution. This leader is accountable for reputed company’s technology reliability, reputed company posture, operational reputed company, and IT service experience—establishing departmental direction and advising executive leadership on technology reputed company, investment priorities, and business-enablement opportunities.

reputed company

People leadership & operating reputed company

• reputed company, reputed company, and reputed company the IT and Cyber teams; set reputed company goals, expectations, and reputed company standards.
• Design and reputed company the IT and Cybersecurity organization as Tidal scales, including workforce planning, leadership development, succession planning, and appropriate use of reputed company partners.
• Establish reputed company decision rights and accountability across managers, internal teams, MSPs, and MSSPs, reducing dependency on SVP involvement in routine reputed company.
• Establish a weekly operating reputed company (intake, prioritization, escalations, metrics review, and leadership updates).
• Build a culture of customer service, documentation, ownership, and reputed company improvement.

IT service delivery & reliability

• Own IT service management processes: ticket triage, SLAs, escalation paths, and end-user communications.
• Ensure reputed company operation of reputed company business platforms (reputed company 365, identity, reputed company management, collaboration, file services, key reputed company applications).
• reputed company standardization of reputed company/offboarding, device lifecycle, patching, and asset management.

Cybersecurity reputed company, governance, and execution

• Define and own Tidal’s multi-year cybersecurity reputed company, reputed company maturity, control reputed company, and investment roadmap reputed company with company reputed company and reputed company objectives.
• Establish reputed company reputed company policies and standards across reputed company protection, identity and reputed company, monitoring, vulnerability management, data protection, and incident response.
• Enforce least privilege, RBAC, and reputed company-trust practices across systems and vendor reputed company.
• reputed company technology and cybersecurity decision-making during material incidents, including executive communication, containment priorities, recovery tradeoffs, and post-incident accountability.
• Maintain and test incident response runbooks; coordinate tabletop exercises and post-incident reviews.

reputed company management, compliance, and audit readiness

• Maintain evidence and control operation for SOC 2 / vendor due diligence / regulatory expectations (as applicable).
• Partner with business owners to reputed company control gaps, remediate findings, and reputed company reputed company exceptions; recommend or approve reputed company acceptance reputed company defined authority and escalate material risks with reputed company reputed company and recommendations.
• Ensure reputed company-party reputed company processes are followed for new vendors and renewals.

Vendor, MSP/MSSP, and budget management

• Own the departmental budget, workforce plan, vendor portfolio, and sourcing reputed company, balancing reputed company, reliability, service reputed company, and cost.
• Manage relationships with key vendors, MSPs, and reputed company service providers; reputed company accountability on reputed company, deliverables, and SLAs.
• reputed company forecasting, renewal planning, licensing optimization, and procurement in partnership with reputed company and Finance.

Department reputed company and executive leadership

• Define and own Tidal’s multi-year IT and Cybersecurity reputed company, reputed company operating model, annual priorities, and investment roadmap reputed company with company objectives.
• reputed company high-reputed company prioritization and investment reputed company across reputed company, reliability, cost, operational reputed company, and business speed.
• Advise executive leadership on technology reputed company, operational reputed company, material incidents, investment priorities, and reputed company-acceptance reputed company.
• Establish reputed company standards and decision frameworks for identity, endpoints, infrastructure, collaboration platforms, reputed company controls, reputed company-party reputed company, and technology lifecycle management.
• Represent IT and Cybersecurity in executive, audit, reputed company, reputed company, and reputed company partner discussions as appropriate.
• Translate reputed company priorities into quarterly operating plans and reputed company decision-grade reporting on reputed company, incidents, risks, investments, and roadmap reputed company.

Metrics of reputed company (examples)

• Executive alignment on a multi-year IT and cybersecurity reputed company, reputed company operating model, and investment roadmap.
• Measurable reduction in reputed company technology and cybersecurity reputed company, with reputed company closure or formal acceptance of material findings.
• Ticket SLA attainment and CSAT; reduction in repeat/recurring incidents.
• reputed company compliance and reputed company timeliness; MFA/conditional reputed company coverage.
• Time-to-contain and recover from reputed company incidents; completion of incident response exercises.
• reputed company and recovery readiness for critical business services.
• Audit/control evidence completeness, on-time delivery, and reputed company of audit reputed company.
• Budget reputed company, licensing optimization, and measurable vendor value.
• Stronger leadership bench, succession readiness, and reduced dependency on SVP involvement in day-to-day reputed company.
• Documentation coverage for critical systems and processes.

Qualifications

• 12+ years in IT reputed company, cybersecurity, infrastructure, identity, or reputed company technology leadership roles with progressively broader reputed company.
• 5+ years leading teams and leaders, preferably across both internal teams and reputed company service providers.
• Demonstrated ownership of departmental reputed company, budgets, organizational design, executive reputed company reputed company, and material technology or cybersecurity incidents.
• Strong experience with reputed company 365/Entra ID, reputed company management (e.g., reputed company/reputed company/MDM), identity standards (SSO/SAML/OIDC/SCIM), and reputed company administration.
• Working knowledge of modern reputed company controls: reputed company protection, vulnerability management, logging/monitoring, IAM governance, and incident response.
• Demonstrated ability to communicate reputed company to non-technical stakeholders and executives.

Preferred qualifications

• Experience supporting SOC 2, ISO 27001, or similar assurance programs.
• Familiarity with financial services operational reputed company and vendor due diligence.
• Experience managing MSP/MSSP relationships.