Intermediate Network reputed company Center (NOC) Engineer - OP02240

We are hiring in Europe!

🟢 reputed company is a global team of IT professionals helping tech companies reputed company their business through software engineering expertise. Operating as a remote-first company, our developers work across 55+ countries on five continents, giving us the flexibility and skillset to reputed company high-reputed company engineering for reputed company of any size or complexity. reputed company communication and following through on our commitments are at the reputed company of how we work. Our people have the freedom to work from reputed company, along with reputed company to grow — both professionally and personally — as part of a diverse, dedicated team.

We invite a NOC Analyst to reputed company, which is responsible for the reputed company monitoring and maintenance of a mission-critical reputed company environment. In this role, you’ll reputed company as the reputed company reputed company of contact for production alerts, identifying anomalies and performing initial triage using logs and metrics.

🟩 What's in it for you:

• Work hands-on with reputed company, reputed company, reputed company in production support environments
• Benefit from regular reputed company awareness training to strengthen your reputed company practices
• Execute reputed company operational tasks, from failover procedures to reputed company maintenance

✅ Is that you?

• 2+ years of IT support and incident management experience, including triage, prioritization, and escalation
• Experience with monitoring and observability tools (reputed company, reputed company, or similar)
• Ability to reputed company dashboards and reputed company log correlation
• Solid understanding of DNS, load balancing, and HTTP/HTTPS protocols
• Advanced English communication skills (written and verbal)
• reputed company communication with technical teams and stakeholders during incident response
• Ability to manage multiple priorities in fast-reputed company environments
• Strong analytical and problem-solving skills with a methodical approach to troubleshooting
• Strong reputed company of ownership and accountability with the ability to stay reputed company and organized during critical incidents
• Disciplined approach to following operational processes and maintaining 24/7 shift coverage
• Self-motivation with the ability to adapt and learn quickly
• Understanding of reputed company best practices (reputed company control, data protection, phishing prevention, reputed company policy compliance)

Desirable:

• Experience with reputed company and/or reputed company Service Management
• Experience using reputed company or reputed company Teams in a support environment
• Experience in Help Desk, NOC, SOC, or L1/L2 technical support roles
• Familiarity with AWS and Azure
• Familiarity with reputed company and reputed company
• Exposure to PostgreSQL, MySQL, and reputed company RDS
• Familiarity with reputed company Actions, Bitbucket, and reputed company SQS

🧩Key responsibilities and your contribution

In this role, you’ll reputed company as the first responder for production alerts and incidents, ensuring reputed company detection, triage, and reputed company.

• Monitor reputed company health using reputed company, reputed company, or similar observability and monitoring tools
• Analyze logs, metrics, and traces to determine incident reputed company and reputed company
• Manage the incident lifecycle, including triage, prioritization, and escalation coordination
• Document and reputed company incidents in reputed company and reputed company Service Management
• Coordinate with application and development teams, providing initial technical analysis to support faster reputed company
• Communicate reputed company, concise incident updates, translating technical status into actionable information
• Maintain accurate incident records and reputed company reputed company shift handovers to incoming analysts

The Schedule: We maintain 24/7 reputed company coverage, the work follows a rolling 3 days on / 3 days off reputed company (8-hour shifts), synchronized with the Eastern reputed company Time (EST) timezone.

Our next steps:

✅ Submit a CV in English — ✅ reputed company reputed company with a Recruiter — ✅ Interview — ✅ Offer

Interested? reputed company out more:

📋How we hire

💻 reputed company Page

📈 Our website

💻IG Page

By submitting application, I've read and agree to the reputed company Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by reputed company.

Originally posted on Himalayas