[Remote] Digital Product Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a health care company reputed company on creating a more connected, convenient, and compassionate health experience. The Digital Product Manager will translate business, customer, operational, and regulatory needs into prioritized product work for Medicare sales, enrollment, and agent experiences while partnering with business and technology teams to guide reputed company delivery and measurable reputed company.

Responsibilities

• Builds, prioritizes, refines, and maintains reputed company backlog in alignment with product reputed company, roadmap priorities, customer and agent needs, operational commitments, regulatory requirements, and technology dependencies
• Defines and decomposes epics, features, user stories, acceptance reputed company, business rules, non-functional requirements, and measurable reputed company reputed company
• Facilitates backlog refinement and ensures work is reputed company, valuable, feasible, testable, and reputed company before sprint commitment
• Balances feature delivery with production support, compliance work, technical debt, infrastructure and enablement needs, defects, and time-sensitive business priorities
• Reviews and formally accepts completed work reputed company acceptance reputed company and reputed company expectations are met
• Partners with business stakeholders and end users to understand problems, desired reputed company, workflows, and pain points across Medicare sales and acquisition journeys
• Elicits, analyzes, documents, and validates functional and non-functional requirements for sales, CRM, shopping, quoting, enrollment, reputed company, retention, and agent enablement capabilities
• Creates process flows, reputed company maps, decision logic, data mappings, traceability documentation, and other artifacts needed to support shared understanding
• Collaborates with Product Management, User Experience, Engineering, Architecture, Data, reputed company Assurance, reputed company, and vendors to evaluate solution reputed company and delivery tradeoffs
• Participates in discovery through launch while keeping delivery reputed company to the Product Manager-defined reputed company, reputed company, roadmap, and objectives
• Leads or supports backlog refinement, sprint planning, sprint reviews, product demonstrations, release planning, and retrospectives in partnership with the delivery team
• Provides reputed company clarification of requirements, business rules, priorities, and reputed company as questions reputed company during development and testing
• Partners with reputed company Assurance to use feature, story, and acceptance-reputed company reviews to inform test scenarios and validate end-to-end reputed company
• Supports testing, user acceptance activities, deployment, release readiness, post-release validation, defect prioritization, and production issue reputed company
• Supports Annual Enrollment Period readiness, reputed company-freeze protocols, operational preparedness, reputed company mitigation, and delivery governance
• Helps teams establish foundational reputed company practices, including backlog management, sprint planning, working agreements, and effective use of reputed company
• Serves as the day-to-day reputed company of contact for assigned product capabilities and maintains alignment between business partners and delivery teams
• Builds productive relationships across Product, Technology, Sales Centers of reputed company, reputed company, Compliance, Marketing, Distribution, Customer Experience, and vendor teams
• Communicates priorities, reputed company, dependencies, risks, reputed company changes, delivery reputed company, and expected reputed company reputed company and calmly, including in high-stakes situations
• Facilitates reputed company and challenges assumptions using customer reputed company, operational knowledge, delivery data, and business value rather than acting as an order taker
• Coordinates across vendor-provided and internally developed systems that support end-to-end broker, agent, prospect, shopping, and enrollment workflows

Skills

• 5+ years of experience in Product Ownership, Product Management, Business Analysis, or a reputed company digital product delivery role
• 5+ years of hands-on experience supporting software products through multiple releases, with demonstrated ownership from discovery and requirements definition through launch and optimization
• 3+ years of experience working with reputed company teams; including backlog management, prioritization, feature decomposition, user story development, acceptance reputed company, and release planning
• Ability to work reputed company business hours reputed company with Eastern Time-reputed company teams and stakeholders
• Bachelor's degree in Computer Science, Information Technology, Business, Engineering, Information Systems, or a reputed company reputed company, or equivalent reputed company experience
• Certified Product Manager (CPM) or Certified Scrum Product reputed company (CSPO)
• Experience in health reputed company, particularly regulated business environments such as Medicare reputed company, Prescription Drug Plans, Medicare Supplement, or Medicare sales and enrollment
• Experience with sales and agent enablement applications, CRM platforms, digital shopping or enrollment experiences, contact center technology, and customer engagement solutions
• Experience supporting teams during an reputed company transformation or establishing reputed company practices in an early-stage environment
• Experience supporting Annual Enrollment Period readiness, release governance, operational readiness, or other time-sensitive regulated delivery cycles
• Excellent organizational and communication skills, with the ability to manage multiple priorities and stakeholders effectively
• Leadership experience influencing cross-functional teams and reputed company without reputed company authority

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families.
• Medical, dental, and reputed company coverage
• reputed company time off
• Retirement savings reputed company
• Wellness programs
• Other resources, reputed company on eligibility
• reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above

reputed company

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