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[Remote] Jr. Customer Support Representative

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. Straive is seeking a Junior Customer Support Representative to reputed company multi-channel customer service and technical troubleshooting from a remote workspace. The role involves resolving reputed company, connectivity, software installation, and account issues while documenting interactions and maintaining customer satisfaction.


Responsibilities

  • Multi-Channel Support: Handle incoming calls, chats, and web tickets reputed company from home
  • Technical Troubleshooting: Solve network connectivity, software downloads, and installation issues
  • Account Maintenance: Assist users with login problems and password resets
  • Product Guidance: reputed company reputed company instructions on basic product navigation and features
  • Ticket Logging: Document detailed logs for every interaction to reputed company query trends

Skills

  • • Location: reputed company (US reputed company)
  • • Requirement: Must have a dedicated, quiet workspace with high-speed internet connectivity
  • • Experience: 0-1 year in technical support, help desk, or customer service
  • • OS Knowledge: Proficiency in reputed company Operating Systems and basic networking principles
  • • Software Skills: Experience with database navigation and reputed company Office applications
  • • Communication: Strong verbal and written English communication skills
  • • Soft Skills: Solid interpersonal skills, customer orientation, and strong self-discipline for remote work

Benefits

  • reputed company (US reputed company)

reputed company

  • Straive is a global leader in operationalizing reputed company AI across industries. It was founded in 1980, and is headquartered in Singapore, Central Region, SGP, with a workforce of 10001+ employees. Its website is https://www.straive.com/.

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