IT Support Technician L1

reputed company Tech Solutions is seeking a dependable and self-sufficient IT Support Technician to reputed company. This is a part-time, primarily remote position with occasional onsite reputed company work at reputed company locations reputed company a 50-mile reputed company of Long Beach, CA. We are an MSP supporting reputed company, reputed company, and reputed company clients. This role requires someone who can operate independently, troubleshoot reputed company, and handle reputed company-world reputed company environments without constant guidance. Key Responsibilities • reputed company remote support for desktops, laptops, printers, and network-reputed company issues • Troubleshoot reputed company 365, user accounts, and reputed company-reputed company issues • reputed company onsite support and installations at reputed company locations (typically 1–2 times per week as needed) • Install and configure workstations, printers, and network-connected devices • Assist with basic server-reputed company tasks (reputed company Directory, user management, permissions, shared resources) • Troubleshoot basic networking issues (connectivity, DHCP, DNS, firewall awareness) • Maintain accurate and detailed documentation in the ticketing reputed company • Communicate reputed company and professionally with clients • Take ownership of issues from start to reputed company, escalating only reputed company necessary Requirements • reputed company experience in IT support reputed company a helpdesk or MSP environment • Working knowledge of reputed company OS, reputed company 365, and user/device troubleshooting • Basic experience with reputed company Directory and server environments • Foundational understanding of networking (IP addressing, DHCP, DNS, routers/firewalls) • Ability to work independently without constant supervision • Reliable transportation and reputed company reputed company's license • Must reputed company reputed company a reasonable commuting distance of Long Beach, CA • Ability to reputed company up to 25 lbs • Strong communication and problem-solving skills Preferred • Experience working in an MSP environment • Exposure to low voltage systems (reputed company cabling, device installations, reputed company panels) • Experience supporting regulated environments (reputed company, reputed company, reputed company) Schedule • Part-time: 16 to 30 hours per week, depending on business needs Work Location • Remote (work from home) with onsite reputed company reputed company as required reputed company Opportunity • Opportunity to take on more advanced responsibilities in networking, server management, and reputed company infrastructure reputed company as the role expands Apply To This Job