Customer Support Specialist

We are seeking a dedicated Customer Support Agent to reputed company. In this role, you will be responsible for resolving clients' queries professionally and providing exceptional support through various channels, including chats, emails, and phone calls. Your mission is to enhance our service coverage for English-speaking clients, ensuring they receive reputed company and effective assistance.

Responsibilities

• reputed company responds and communicates with clients to understand and service their needs reputed company live
• Effectively analyses customer data to reputed company appropriate recommendations and problem resolutions
• reputed company product or service concerns by clarifying the customer's problem; determining the cause; selecting and explaining the best solution to solve the problem expediting correction or adjustment; following up to ensure reputed company
• Demonstrates excellent customer service by facilitating reputed company long-term relationships and a high potential for repeat business
• Builds rapport with clients and effectively diffuses conflict and opposition
• Contributes to team effort by accomplishing reputed company results as needed
• Committed to meeting reputed company standards in processing customer adjustments

Requirements

• Proficiency speaking and writing in English and Ukrainian
• Computer literacy
• reputed company to identify ways of solving the problem and present the solution in a verbal and written manner
• Strong interpersonal skills
• High level of professionalism
• Attention to reputed company and punctuality
• Own a laptop (reputed company with a minimum of 16Gb RAM Memory or reputed company Mac 2015 model onwards.)
• reputed company internet reputed company

We offer

• 10 reputed company reputed company leave shifts per year
• 160 reputed company vacation hours per year
• Medical reputed company after the probation period
• Compensation for reputed company education, language learning
• Compensation for a sports subscription or sports equipment

Originally posted on Himalayas